Last post on Mar 18, 2013 at 9:22 PM
You are in the Honda Accord
What is this discussion about?
Honda Accord, Sedan
#361 of 403 08-09 Accord Brake Problems - Present Day Honda
Aug 27, 2010 (9:53 am)
Wow, I can't beileve some of you guys are defending Honda. The company would be lucky to have you as their spokesperson - "Honda, we make a crappy product now, but we're riding on our reputation built over the last couple decades." Good for you guys.
I, for one, am extremely irritated. A company that does not stand behind their product, even in the face of numerous documented cases, and just signs a partial settlement where they admit no wrongdoing and only pay for part of the brake job (for only the 1st brake change) - how can anyone have respect for such a company?
I guess they're really not looking for repeat business anymore. Those of you that own 2004, or 2006 models, that's great, you lucked out. But you're not really in a position to judge those of us who have to do deal with the 08-09 (and early 2010) models that are experiencing these issues - and will continue to experience these issues for a 5 year car finance term.
#362 of 403 Re: 08-09 Accord Brake Problems - Present Day Honda [amojeba]
Aug 27, 2010 (10:14 am)
I'm not judging your desire to sell; I don't even blame you. I do however think it absurd to buy European to ensure low-cost and reliability. Those things (European vehicles and a very quiet repair history) are mutually exclusive, generally.
I'm not defending Honda. I find it dumb that my rear-view mirror glass fell off after 1,000 miles, and my CD changer had to be replaced at 36k miles, but in general, Asian makes are better (and cheaper to maintain) in reliability than Europeans.
Perhaps you should look at the Fusion?
Aug 27, 2010 (10:17 am)
Own a 2008 Accord LX-P, no brake or any other problems over 27,500 miles and perfectly satisfied with a magnificent vehicle.
#364 of 403 Re: 08-09 Accord Brake Problems - Present Day Honda [thegraduate]
by Kirstie@Edmunds HOST
Aug 27, 2010 (10:29 am)
I guess I'm with "thegraduate" on this analysis - I totally understand why a bad brand experience would make you want to avoid the brand altogether. I've had a similar experience myself.
But going to a European brand to avoid costs associated with maintenance doesn't add up mathematically. That's where I don't get it. I bought a vehicle from a manufacturer with whom I've had good reliability experiences. I paid about $20K (slightly used). I've had it for 75K miles, and, being generous, I've spent no more than $2,500 for maintenance over that time. Anyone can change the oil in it - no specialty oil, parts, or anything. Would I have been better off with a Euro brand, for which I'd have paid over $30,000, plus the $2,000 extended maintenance contract, after which all the maintenance is "free"? That doesn't make sense to me.
And I've owned a Euro brand or two. Never again, or not soon - want to see high-cost repairs, and shops that say, "well, that's just a known fault of these cars" every time you have a major electrical failure? Then Euro is for you.
#365 of 403 Re: 08-09 Accord Brake Problems - Present Day Honda [thegraduate]
Aug 27, 2010 (10:36 am)
I generally would agree with you regarding the reliability of asian cars - that's all I've ever owned (toyota, nissan, honda). I would agree with you, up until now that is.
Perhaps a german car would be considered slightly more overpriced. But an entry level BMW 3 costs what, $32k, thereabouts (if you negotiate it right). And they take care of it for 4 years / 50,000 miles for free. Should you CHOOSE to buy an extended coverage plan, they can go up to 100,000 miles / 6 yrs (but we won't talk about that in our example).
It sounds like your vehicle has already had certain costs associated with it. I know mine is just beginning with its costs. If you factor what appear to be "small" maintenance costs, over a 4 year term, I think you'll find that a Honda ends up costing a lot closer to a BMW than you might think.
Plus factor in that a Honda shouldn't cost anywhere near a BMW - since a BMW is a luxury car, and a honda is just a sedan (a quality japanese sedan, albeit, but still a sedan). You might as well add an additional $2-3k to your Honda invoice price before you drive it off the showroom floor. Not to mention the aggrevation of dealing with it, the poor customer service everyone is complaining about, the lack of a complimentary loaner car while they work on it, having to take time off work to deal with it, etc etc.
What's the true cost of ownership for an Accord nowadays? Certainly a lot higher than it used to be.
I'm by no means a BMW fan boy, in fact I never really was a fan of their cars. But my friends own them and love them. I never really understood why. But there's something to be said for a company that takes care of its customers, and works to earn repeat business. I'm using them as an example of a company that stands behind their product, and builds it with quality. Do you think BMW would put out such a defective brake system, if they had to fix it for free every 12k miles as part of the included maintenance plan? I think not. But Honda was fine with it, and still refuse to admit fault, because they figure we'll just deal with it and pay for it out of our own pockets.
Are they trying to sell you ONE car and they're done? Or are they selling you a Quality Brand for life?
I guess it depends who you're buying from.
#366 of 403 Re: 2009 Accord - 12k miles [elroy5]
Aug 27, 2010 (10:49 am)
You're right. Nothing is ever free but it sure sounds good!
They simply roll the expected prices of repairs into the price of the car!
#367 of 403 Re: 08-09 Accord Brake Problems - Present Day Honda [kirstie_h]
Aug 27, 2010 (10:42 am)
Kirstie - I never said a BMW was cheaper. But you get more value for your purchase.
By all means a BMW DOES cost more. It SHOULD - it's a luxury car. But how much you paid for it, versus the quality you get from it, is what I'm evaluating here.
#368 of 403 Re: 08-09 Accord Brake Problems - Present Day Honda [amojeba]
by Kirstie@Edmunds HOST
Aug 27, 2010 (11:03 am)
I guess I should have stated that I own an Infiniti. I was simply saying that I got good value without having to pay extra to have the maintenance costs rolled into the purchase price. In fact, I came out ahead.
Some people prefer to have it all in one package, and I understand that - that's how "all-inclusive" resorts work as well - you end up spending more at the outset for a zero out-of-pocket expense later, and a know, fixed cost. Nothing wrong with it!
#369 of 403 Re: 2009 Accord - 12k miles [amojeba]
Aug 27, 2010 (3:23 pm)
First, I don't think there will be a recall on the brake issue. I think recalls are for "Safety" related issues. The early brake pad wear is a wear issue, not a "Safety" issue. The brakes, even if they wear early, still work.
I do all my own maintenance and any repairs I can handle, so the extended service contracts some companies offer would be useless to me. I've been driving Accords (92 and 03) since 91, and I have had reliable service from both of them. The rear pads on the 03 did wear a little early. I changed the rear pads at 47k miles, and the front pads at 60k. The only repair, I've paid for on the 03, in 7 years and 80k miles, is a door lock actuator (less than $40), I'm sure, if my brakes were worn at 20k miles, and I had to take my car to the dealership for service, I would have some complaints too.
I think all car companies make lemons, but I do think some companies have a better track record in that department. I hang around quite a few Honda forums, and you don't have to look very hard to find complaints about any car, including the 03 V6 model I own (automatic transmission failures, brake problems, rattles, alignment issues etc.). Maybe I'm just lucky, and pick the good ones, but I'm certainly not down on Honda at this point. It's nice to have 1 car I don't have to consistantly work on. Good luck with your Accord, and hopefully your next set of brake pads will last much longer. I think you should wait and see if the new pads work, before you just write the company off over $50.
#370 of 403 Re: 2009 Accord - 12k miles [elroy5]
Aug 27, 2010 (3:43 pm)
I appreciate your perspective, and you are right about every car company making lemons...some with fewer, some with more. And I wholeheartedly agree that although some people will complain about everything, that Honda generally had a good track record. I've owned japanese cars all my driving career, and my family has had several Honda Accords, all with no problems (including a 91, and a 2006) - all have / were excellent.
My 09 Accord, however, is a different story. Honestly I don't care as much about the brake problem itself (although it does peeve me), I'm more upset that they won't admit any wrong doing, saying "well that's what it is" and after being SUED, offer a lame one time $150 - and you're on your own from there. Not a good way to build customer loyalty in my opinion. A family that has 3 Accords (still own 2 currently) - that will never purchase another one again. Multiply that by thousands of households in America (hopefully who are smart enough not to buy again after this experience) is quite a few "loyal" customers they will be losing out on.
I disagree with you on 1 point - brakes ARE a safety concern and should be recalled based upon that. If you can't depend on a reasonable amount of Brake wear/tear, then it's considered a safety issue. We're not talking about how quickly the floor mats wear out, or if the paint fades too quickly. No one dies if the paint fades. But if the brakes fail to engage properly, then we have a problem.