Last post on Jun 15, 2012 at 3:49 AM
You are in the Mazda CX-9
What is this discussion about?
Mazda CX-9, Concept Cars, Future Vehicle, SUV
#1080 of 1142 Consumer reports
Nov 02, 2007 (7:44 pm)
I am not a Mazda owner, but my wife is looking for a new CUV, and the CX9 is one of the ones she is considering.
Does any CX9 owner out there know and trust a Mazda service manager enough to ask him (or her) their unbiased opinion of what the drive train and audio problems are (or were), and what Mazda has done to fix them in the current model? I assume that most of the problems were in the 2007 model.
#1081 of 1142 Re: Consumer reports [eadlertx]
Nov 02, 2007 (8:50 pm)
Apparently the NAV system is not user friendly, has a so-so voice recognition system, and subpar graphics. As well the iPod connection might need a dealer-installed switch box if you also get Sirius radio.
Someone in the CR forums did ask a dealer about the CR report, and the only answer was that everything had been taken care of in the 2008 model. To tell the truth, I have scoured the forums looking for this "drive systems" issue, and have found nothing. After doing some digging in the CR website, here is what constitutes "drive systems":
Driveshaft or axle, CV joint, wheel bearing(s), differential, transfer case, 4WD/AWD components, driveline vibration, traction control, stability control, electrical failure.
Again, searching the web for any of these issues related to the CX-9 comes out empty. The only thing that comes up is the car pulling to the left or right (alignment issue, I think)...maybe some owners lumped that under "drive systems" in the CR survey?
#1082 of 1142 Sport vs Touring
Nov 03, 2007 (2:48 am)
I noticed something curious while I was at the dealership a couple of days ago. The window sticker on the 08 Sport said it got 17/24 mpg while the one for the 08 Touring said 16/22. Both were FWD. I asked why and nobody could come up with an answer. Finally one of their showroom guys said that once the EPA came up with their new numbers, Mazda decided to reprogram the drivetrain to get better mileage. Some of the window stickers where produced before the change and some after, which accounts for the difference. He said "not to worry" that they update all the software every time they service the vehicle, including first service, so that the vehicle I bought would have the latest Mazda update. Does this make sense???
By the way the deal they offered was good only for that day, so I walked away. The CX9 is still on my list, but I'm having second thoughts.
#1083 of 1142 Re: Consumer Reports - No longer recommending CX-9 [nxs138]
Nov 03, 2007 (5:28 am)
I cannot figure this out. I am a Mazda dealer, and the CX-9's have not come in for anything except the pulling issue, and that was only a select few. The CX-7 has known issues with the CEL, but, the CX-9 has had nothing. How can CR recommend the Edge and MKX with the same engine? I just don't get it. I really don't. Every category lists the CX-9 at "Excellent", except the drive system. I really don't understand.
#1084 of 1142 Re: Sport vs Touring [cmuniz]
Nov 03, 2007 (6:10 am)
If you want to get the actual rated mpg then go here:
16/22 18 combined is listed for FWD.
15/21 17 combined for AWD.
Sounds like they simply had a sticker for the old way the EPA used to rate MPG, has nothing to do with reprogram, they are feeding you a load of crap sounds like to me.
I love everything about this vehicle except the mpg seems quite poor.
#1085 of 1142 Re: Sport vs Touring [brutus22]
Nov 03, 2007 (6:36 am)
That's a nice little website! You can do a side-by-side comparison with other SUVs, so I compared the mpg for the CX-9 to the Acadia, Veracruz, Highlander, and Pilot:
Mazda: 15/21 for AWD
Acadia: 16/22 for AWD
Veracruz: 15/22 for AWD
Highlander: 17/23 for AWD
Pilot: 15/20 for AWD
So the CX-9 is nothing special, but isn't that far off from the others. I'm actually surprised how low the Pilot gets. I guess a hybrid (or diesel) is the only way to get better mpg in this crossover segment...
#1086 of 1142 Re: Sport vs Touring [cmuniz]
Nov 03, 2007 (6:59 am)
Wrong place and wrong people to ask for answers to your questions, I know thwy should know but their answers will always be "favorable" since you are there because you want to buy and they want to sell...go to Mazda forums there you will be able ask and get answers that come from owners of CX 9. Like I said most issues that I saw were minor ones ..like the driver side mirror vibrating and no one at a Mazda dealer has an answer..and the dealer "sees nothing wrong"....owners should be your only source...
#1087 of 1142 Re: Sport vs Touring [nxs138]
Nov 03, 2007 (7:02 am)
..is mileage that important when we are only looking at,in my opinion,a guesstimate?...and besides would a 1 or 2 mile per gallon difference make you buy a vehicle over the one that you really want or like?....I don't think so..on most cases anyhow..
#1088 of 1142 Re: Consumer Reports - No longer recommending CX-9 [nxs138]
Nov 03, 2007 (7:25 am)
nxs138 and others - thanks for the info! That does make me feel better. I do rely on CR for product information, but there are times when I look at how they rate one product against another, see the breakdown ratings within the same product, and then scratch my head and wonder why they rate one so much better than another when the data shows something quite opposite. I know they 'weight' things differently, but it still makes me wonder.
I do appreciate sharing what you have found. None of it sounds all that alarming to me. Historically, almost all first year vehicles experience some 'bugs' that need to be worked out. And it sounds like these 'bugs' were annoying but nothing that proved to be too major.
We're going for our last test drive right now. I will try not to put too much emphasis on the CR article and let the experience drive my decision.
Thanks again to all who responded!
#1089 of 1142 Re: Consumer Reports - No longer recommending CX-9 [pulleydog]
Nov 03, 2007 (7:54 am)
...but use as a bargaining tools in your purchase and good luck..