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Chevy Silverado and GMC Sierra Audio/Radio
127 messages, Last post on Nov 03, 2012 at 10:13 PM
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What is this discussion about? Chevrolet Silverado 1500, Chevrolet Silverado 2500, Chevrolet Silverado 3500, GMC Sierra 1500, GMC Sierra 2500, GMC Sierra 3500, Audio, Truck
#125 of 127 Re: Speaker Volume and Warning Chime. [vgilmer] by gmcustsvcsarah
Oct 23, 2012 (6:46 am)
Replying to: vgilmer (Oct 22, 2012 7:11 pm)
vgilmer, It looks like you're planning on getting this sorted out on your own, but if you do decide to work with a dealership and wanted for us to check into anything for you, please email us at socialmedia
gm.com with more details (including your name, phone and address, and the last 8 digits of your VIN). Sarah, GM Customer Service
#126 of 127 PLEASE HELP, Radio only plays through tweeters! by chepickens1
Nov 03, 2012 (6:08 pm)
I have a 2008 Chevy Silverado LT. About two months ago, this suddenly started happening. One day I just got into my truck and my radio sounded like total crap. I realized this was because none of the door speakers were working. The vehicle had 48,000 miles on it at the time, and I immediately took it to the dealership. I waited three hours and they charged me $75 to tell me I needed a new radio and that the radio would cost $500. Of course this upset me, because I'm 33 years old and I've owned one Mazda from 0 miles to 87,000 miles, two Dodges both from 0 miles to about 50,000 miles, and one Ford from 40,000 miles to 107,000 miles. OUT OF ALL THOSE VEHICLES, NONE HAD RADIO ISSUES. I drove them until the wheels fell off, but the radios still worked perfectly. That being said, I refused to buy the radio and called GM. I told them that hundreds of people online were complaining of the same issue and asked why they hadn't done a recall. Nobody has $500 to spend on a radio which has already been proven defective, and I've priced an aftermarket with all the gear it takes to make the steering wheel, onstar, and XM work and it was upwards of $700. GM informed me that there was no recall for it and said they'd come up with a plan to help me solve the problem. They called me back the next day and informed me they'd pay 10% of the cost for a new factory radio. 10 PERCENT!! That comes out to $50, that's not even paying me back for the $75 I wasted on my initial visit. There is no excuse for a vehicle that's been taken care of, looks like I just drove it off the lot yesterday, and has less than 50,000 miles on it to have its radio take a crap. IF I SOUND UPSET IT'S BECAUSE I AM....I'M IN THE MILITARY AND JUST GOT RE-ASSIGNED, SO I JUST MADE A 40 HOUR DRIVE CROSS COUNTRY LISTENING TO A RADIO THROUGH TWEETERS. Has anyone found a fix for this or gotten GM to do the right thing by replacing this defective radio? I also dealt with the battery issue from the time I drove it off the lot. A brand new truck that's dead every morning when you go outside....REALLY!? After several visits, it took them two years and 24,000 miles to finally say "Hey, we're sorry, the batteries they initially put in these trucks are defective, so you need a new a battery". It's worked fine ever since. I also took it in for the heated windshield washer fluid recall, and instead of fixing it, they just disconnected it. I was like WTF, I PAID FOR THAT FEATURE!! I've wanted to be a Chevy guy for years, and now that I am I wish I'd stuck with Ford.#127 of 127 radio fix by jtempleton14
Nov 03, 2012 (10:13 pm)
I was blessed and I am still be under the extended warranty I purchased with my truck. The dealer told me all my speakers where shorted out. Paid my $100 deductible and they replaced all the door speakers. This fixed the problem. Good luck to you and thank you for your service to our country.To POST a message, please
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