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You are in the Buick Rendezvous
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Buick Rendezvous, SUV
#223 of 288 Re: 2002 Buick Rendezvous Class Action??? [gmcustsvc]
Oct 14, 2010 (7:15 am)
I wrote GM customer service several times about the extensive problems I have with my Rendezvous and never have received any type of response. The entire sending unit in my car is fried!!!!! It gives me every code all the time (low oil pressure, low oil engine level, service traction system, service Anti lock brake, etc. etc. etc.) I took my car in two times before the warranty wore out for these same issues and of course the dealership could never duplicate the problem. Low and behold as soon as the warranty ran out I was told " Your whole sending unit is bad and it is $1800 to fix" - WHAT????. Also the air conditioning stopped working right after the warranty ran out. AND the worst problem of all. I CANNOT drive this car in the winter, it is a serious life risk. The back of the car sways all over the place. I have had several repairs made to the back suspension including replacing the springs and the spindles. No one can diagnose the problem. I have spent thousand of dollars on this issue alone and to no avail. I am terrified to put my family in this vehicle in the winters. This is the WORST car I have ever owned.
Just my thoughts
#224 of 288 Re: 2002 Buick Rendezvous Class Action??? [2002nightmare]
Oct 14, 2010 (11:57 am)
I apologize that nobody got back with when you wrote us. To clarify are you current concerns the sending unit is bad, the back suspension, and the air conditioner? Or have any of these been fixed? Also, can you please e-mail me your VIN and current mileage? Thank you,
Mariah GM Customer Service
#225 of 288 Re: 2002 Buick Rendezvous Class Action??? [gmcustsvc]
Oct 18, 2010 (12:24 pm)
Mariah, I have a 2002 Buick Rendevouz with VIN number of 3Z5DA03E82536011. My heater no longer is working and I have taken it to get checked out at numerous dealers and no one seems to know what is wrong. Please Help!!!!
#226 of 288 Re: 2002 Buick Rendezvous Class Action??? [melly3080]
Oct 19, 2010 (5:24 am)
I apologize that you are experiencing a concern with your vehicle. Can you tell me a little more about what is going on with your heater? How long has the concern been present? Can you please resend your VIN via e-mail it didn't go through you maybe missing a number? You can get my e-mail by clicking on gmcustsvc. Thank you,
Mariah GM Customer Service
#227 of 288 Is there a suit in process?
Oct 25, 2010 (1:18 pm)
I'm new to this forum, and I too wish I hadn't bought a used 2002 Rendezvous. Goes down the road pretty well with 105K miles, BUT required a complete rebuild of tranny & xfr case around 75K; fuel gauge inop for last 10K or so (solvent additives haven't fixed it); just learned (a) we've probably been driving it since purchase 45K with broken rear coils, and (b) in effect, we've also been without a spare tire for much of that time, inasmuch as (1) it's flat, and (2) it cannot be accessed -- or even inflated -- without using a cutting torch or a die grinder.
The forum's ostensibly about a class-action suit, but the only one I've found (Dex-Cool, or some such) appears to have wrapped up its claims two years ago. Can someone save me from reading 226 posts and tell me if there's a suit presently accepting claims? Thanks.
#228 of 288 Re: Same story, different 2002 Rendezvous CXL [rendezvoodoo]
Oct 25, 2010 (2:04 pm)
I solved the rear clunking problem by replacing the rear shocks. The CXL has coils springs with external gas shocks in the rear. I grabbed the 'bad' one and shook it a little, heard a slight rattle-it was shot. Once I removed it, it would not return to fully extended position on its own. I don't know why the two places I took it to could not figure this out.
#229 of 288 Re: Is there a suit in process? [phlup]
Oct 25, 2010 (3:36 pm)
Can someone save me from reading 226 posts and tell me if there's a suit presently accepting claims?
Try the "Search this discussion" feature at the top of this page.
SUVs and Smart Shopper
#230 of 288 Re: PLEASE HELP cannot control my Rendezvous in the snow? [spike99]
Oct 27, 2010 (12:57 pm)
All I can say is ##!*#!! car! Can some one please, please, let me know if there is a law suit. Add me to it, to many things to list all. I'm a single Mom, with two kids,can't afford this. Will be calling CJOH TV and MarketPlace if nothing is going to be done!!!
#231 of 288 2002 gasket & engine problems
Nov 09, 2010 (9:27 am)
I purchased a used 2002 Buick Rendezvous in April of 2004 from a GM dealership (above). It is an AWD V6 CXL SUV. My car manual specifically states not to use anything other than DexCool antifreeze. I was afraid to use anything else because I thought using the \"wrong\" antifreeze might damage my engine. ??!! I never received any notice from GM or the Dealership or Dexcool regarding the problems on this vehicle and DexCool. THIS SHOULD HAVE BEEN A RECALL AND ALL CAR OWNERS SHOULD HAVE BEEN NOTIFIED AS SOON AS THEY REALIZED THERE WAS A PROBLEM WITH IT! Even after the lawsuit I did not get notified in any way, and the dealership never told me to stop using DexCool, so I have been continuing to experience engine problems!
Damage Resulting = I bought the Rendezvous on April 3, 2004. It had 37,591 miles on it. I paid just under $20,000 for it. On 12/8/05 I did a transmission flush. Four months later, on March 9, 2006, the car was found to have the intake manifold gaskets leaking oil and coolant, and the front timing cover seal was leaking. It also needed front and rear brakes. At that time they told me the coolant was leaking all over everything and was getting into the transmission (and the brakes, too, I think.) Had to have another transmission flush done and I think coolant flush done - cost was $222. I had 3 estimates done for the rest of the work and they ranged from $3,300, to 1700 to $1,380. it cost me $89 and $73 for two of the estimates. Had work done at 4th shop on 4/20/06, cost me $730. On August 22, 2007, I had to have the intake gasket done again as well as a coolant flush; cost me $492. On August 11, 2009 I had to have the oil pressure switch replaced as it was leaking
plus other work; total was $257. I was told about a year ago that the intake gasket was leaking oil and coolant again and had to be replaced again. The car did not pass inspection in June of 2010; one of the problems is transmission is slipping. Is that a result of the Dexcool coolant contaminating the tranny? I have thrown good money after bad into this car, and now the value of it is almost nothing. I can\'t afford to have it fixed again and I can\'t afford to buy another car. I can\'t sell it in this condition either (needs steering rack again, air compressor and rear air shocks in addition to the intake gasket.) I have also had problems with wheel hubs, bearings, harness, & wheel speed sensor. Engine is throwing lots of codes now. Air compressor is unique to the 02 & is $600 alone for the part. (BTW those of you with loud grinding noise problems if you have automatic load leveling it's probably your air compressor going.)
The interior & body are great, love the ride and the features. I just can't believe what a lemon this car's engine is, and I can't believe this car has dropped so far in value! Has anyone had any success with flushing their radiator, replacing the coolant with something other than Dexcool, replacing their gasket, and then been fine?
Love to hear success stories about how folks fixed their RDV problems & how they made headway with GM.
#232 of 288 Re: 2002 gasket & engine problems [02blues]
Nov 09, 2010 (10:00 am)
3 sets of intake manifold gaskets? That sounds really unusual to me. GM had a new replacement gasket available in 03' and I haven't heard of any problems with the new part from anyone (doesn't mean it hasn't happened though). I also don't know how coolant manages to get into transmission from a leaky intake gasket. Some have switched from dexcool to regular green stuff, just should be very careful to fluch ALL the dexcool out first (I hear they don't play well together).