Last post on Mar 15, 2008 at 5:55 AM
You are in the Toyota Sienna
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Toyota Sienna, Auto Repair, Scheduled Maintenance, Van
#1826 of 2209 Re: Calif. Lawsuit on Run Flat, Atty Info. and Personal Dealings with Toyota [heywood1]
Oct 24, 2005 (10:48 pm)
Thanks for your information.
The improvement on the ride and road noise with the non-RFTs is quite understandable, looking at the design of the RFT.
My 2004 Sienna Ltd AWD has uneven wears (feathering) rather than premature wear since the uneven wear pattern is not uniform all around. On my other two old AWDs that are driven a lot harsher, never developed such uneven wears. Both 2000 T&C Ltd AWD and 1998 Subaru Outback AWD have about 96k miles on it. Just got a flat on the Subaru and the tire which has about 50k miles on it still has plenty use left with no uneven wear patterns. I frequently check the pressure and rotate tires every 5k miles. Ride on the T&C with load leveling rear suspension and upgraded tires is a lot smoother than the Sienna with RFTs too.
After reviewing my complaint, Toyota CS suggested me to file an arbitration. I do not expect much from their decision but am waiting to hear from the board.
#1827 of 2209 Re: Knocking sound when engine is cold [mcase2]
Oct 25, 2005 (8:19 am)
We generally use 87 octane from reputable stations (EXXON/BP). It knocks when its warm, not cold. Any ideas? I understood that the Sienna has a knock sensor that would advance the timing to prevent any issues with the engine - though i am not sure if this is the case.
#1828 of 2209 Re: Knocking sound when engine is cold [ericcpa]
Oct 25, 2005 (5:10 pm)
We use 87 octane as well, never any knocking and excellent performance in gas milage. 6,000 miles on our LE.
#1829 of 2209 Run Flat Snows or regular snows?
Oct 26, 2005 (5:10 am)
I moved to Vermont last winter and soon discovered that my Ford Windstar couldn't make it up my hill in the winter on fresh snow. I bought a 2005 AWD Sienna. I am planning on putting on snow tires (we have a snow day today - yes - in Oct!!). Any consenus out there if it is better to go to 16" wheels and snows with a spare in the back versus run-flat snows? Also, if you put in the 16" spare in the back does it fit down in the well of the cargo area?
#1830 of 2209 Re: Run Flat Snows or regular snows? [heidiho1962]
Oct 26, 2005 (5:17 am)
A 16" spare may fit in the cargo well, but a 17" definitely does not.
I've been very pleased with my 17" run-flat Bridgestone Blizzaks. They're incredible in the snow, and I haven't experienced the pre-mature wear that I did with the OEM Dunlop RFT's-- which I consider to be strictly summer tires.
#1831 of 2209 Tow Package Wiring Kit
Oct 26, 2005 (5:24 pm)
A Tow Prep Package is included from Toyota, but I am wondering if the wiring is included also. Or do I need to buy a wiring kit? If it is included, is it for a 7 pin plug?
#1832 of 2209 Re: Knocking sound when engine is cold [ericcpa]
Oct 26, 2005 (5:52 pm)
Try a full tank of high octane and see if it makes a difference
#1833 of 2209 Re: 05-06 AWD Sienna Vibration [joel11]
Oct 27, 2005 (5:16 am)
I have a 2005 Sienna Limited AWD with 6500 miles. Starting at 1000 miles I've been bringing the van back to the Toyota because of an excessive vibration inside the van. They have "fixed" the problem by balancing a wheel, rotating the wheels, balancing 2 wheels. They now tell me that there is nothing more they can do, "it is the nature of the beast". The service department told me it is the combination of the way the AWD wears (scallops) the very stiff run flat tires and the very stiff run flat tire transferring the resulting vibration to the body of the vehicle. I was offered 3 options from the dealer. 1. Purchase 4 new run flat tires at a cost of $600. 2. Purchase 4 new Michelin tires and a donut spare for a cost of $400. 3. Trade my fully loaded 2005 Limited AWD Sienna with 6500 miles to them for $30,000 and they will sell me a new fully loaded 2006 Sienna Limited FWD for $37,611. They said I will get a portion of the Extended Warranty that I purchased for the 2005 Sienna. The cost of the 2006 did not include an Extended Warranty.
I did not think the first option was reasonable, because it would not resolve the problem (remember- "nature of the beast")
I have two problems with the second option. First, the safety issue of laying the donut spare inside the van without being attached to anything. Secondly, it just did not seem right that I should be paying anything to have a brand new vehicle ride without excessive vibration.
The third option? I was astonished that to "resolve" the problem, the dealer was going to make a rather large profit on my trade-in and another profit by selling me a new van. Besides being unethical, I would think that it is illegal!
I have called the Toyota customer service 800 number and they referred me back to the dealer. I called them again and they said that there is nothing they can do.
#1834 of 2209 Re: 05-06 AWD Sienna Vibration [gbtw]
Oct 27, 2005 (5:48 pm)
Personally, I think that none of the options are attractive. Check your state's Lemon Law to learn about your rights (you should have a booklet illustrating the lemon laws and the arbitration procedures). Make sure that all the repair visits are documented and that you have hard copies of the repair histories. Telephone call is convenient but sending a written complaint seems working better for me. I got the same response as you have when I called about the problems on my 2004 Ltd AWD but when I sent a formal complaint they called me and asked me to file an arbitration. I don't expect too much out of the arbitration process but I think it is better to follow their suggested route. If I cannot accept the outcome then I will seek a help from a lemon law lawyer to see if I have a case or not. Currently, I am waiting a response from the arbitration board. Good Luck!
#1835 of 2209 Re: 05-06 AWD Sienna Vibration [gbtw]
Oct 28, 2005 (12:15 pm)
The donut spare tire kit comes with hardware to attach it to the floor, so there is no safety issue. Also, there is a color-matched cover that makes a flat cargo surface over the stowed spare.
If you can get four new Michelins (not my favorite brand, though), and the donut spare kit for $400, you're doing well. The cost of the spare tire kit and related parts are at least that much, so you'd be getting the Michelins for free.