Last post on Mar 15, 2008 at 5:55 AM
You are in the Toyota Sienna
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Toyota Sienna, Auto Repair, Scheduled Maintenance, Van
#1531 of 2209 Problems with Limited AWD
May 18, 2005 (2:46 pm)
I have been quietly reading the posts on this site. I bought a Toyota thinking I was getting the best quality product for $40K. I started to think that perhaps I had unrealistic expectations of what quality should be. The general impression of the Sienna is that it is a nice vehicle. The rash of problems we have had with this vehicle now have us not wanting another Toyota/Lexus product. I'm gun shy if there reallyis a quality product out there.
We've ignored the tinny front doors as "cheap materials".
The known transmission hesitation, which by the way is extremely irritating, is chalked up to poor design.
Terrible run flat tires, trade off for AWD.
Gas mileage WELL below sticker listings and far worse than the 2001 Chrysler Town & Country AWD it replaced.
But now with 16,400 miles we have had:
* The rear A/C failed last year and had to be repaired
* Sliding doors have had issues
* HID headlight failed
* Center speaker AMP failed and had to replaced
* Transmission shifting very rough. Dealer tried to update software and the engine control module failed and had to be replaced.
* Now the Rear A/C has failed again. The dealer now needs to rip out all of the a/c tubing and replace.
This is the 4th time in a year that the vehicle has been out of service for 2 days or more. As of tomorrow it will be out of service 6 of the last 30 days, and it looks like it will be there AT LEAST one more day past tomorrow.
The dealer has been trying to get things fixed but the fact is we shouldn't be having this level of issues at this point. My late 80's Chrylser K car was more reliable if you can believe that.
I registered a complaint with Toyota today and they are looking into it. Toyota had better be careful. In their quest to beat GM in volume, they better not develop GM's 80's Quality cars.
#1532 of 2209 Rust on bottom of doors
May 18, 2005 (6:16 pm)
I've just found this discussion site, and have read several messages about the same problem we're having-- rust on bottom of driver's door, despite the dealer having put on the "protective" tape.
Has anyone tried to get Toyota to give them a NEW door? We've had the van for 8 months, it's basically new, and I feel that the dealer's solution to just scrape and repaint is not adequate. Won't the rust just keep returning until after the 5 year warrantee is done and then my door will develop holes?
Thanks to anyone who would like to comment!
#1533 of 2209 Toyota Tops in Quality
May 19, 2005 (8:04 am)
And now today in USA Today, I saw the Sienna is rated the number 1 minivan in initial quality by JD Powers. LOL
Oh well, at least that means that not everyone is experiencing the same level of frustration which is some level of comfort I guess.
#1534 of 2209 Re: 2004 Sienna LE 18500 miles Update [leaney]
May 19, 2005 (12:17 pm)
Have an arbitrator hearing this week.
leaney, so how did it go?
#1535 of 2209 Re: Toyota Tops in Quality [eastoncarguy]
May 19, 2005 (12:49 pm)
I've had 24,000 trouble-free miles with my '04 XLE AWD. No complaints.
#1536 of 2209 oil burning
May 20, 2005 (7:43 am)
Has anyone had any problems burning oil or oil leakage on Siennas? I heard that this was a problem a couple of years ago. Has this been resolve?
Thanks for any info.
#1537 of 2209 Re: oil burning [vtech8]
May 20, 2005 (12:55 pm)
I have not heard of it being a problem in the 2004+ models.
The 1997 - 2002 models have a special policy to cover a problem called oil sludge - it may appear that you are burning or leaking oil, but in reality it has turned into a black goo that coats the inside of your engine instead of circulating. The policy is for 8 years, unlimited miles, so if you have one of these years, you could be covered for a free engine repair. You will need to prove that you performed reasonable maintenance. You can find a lot of information on this problem by doing a web search for "Toyota Engine Sludge". It also affected the 4 and 6 cyl. Camry, Highlander, Avalon, Celica, Lexus ES300, and Lexus RX300 for the same model years.
If you own a newer model, then I don't know if you will be covered, even under warranty (I think there is some statement in the car papers that engine sludge is not covered), but I would raise cain about it -- that is if you can prove you changed the oil on time in accordance with the manual.
#1538 of 2209 Re: AWD-Tires at 38000 km [gb2005]
May 21, 2005 (5:47 am)
Hello Group, We too are having the same problem with our tires as many of you mentioned. We are currently having Goodyear do some testing. That would be on our second set of tires. We still have the original ones in storage. I think that maybe a class action suit against Toyota maybe in order. There is a problem with these vehicles and it needs to be addressed by Toyota. How can so many people have the exact same problem with many different brands of tires. I have never had any problems with any other Toyota product I have owned. But, I find what Toyota is doing is passing the blame for their mistake. How says all of the rest of you?
May 23, 2005 (12:37 pm)
I'm a little surprised I haven't seen (yet) many posts about problems with the 2004/2005 Toyota Sienna steering. I bought my Sienna last August. Power is good; interior room is good; the steering is awful. This vehicle's steering feels like a 30 year old vehicle's needing a new rack. The steering has way too much play in it, causing the vehicle to drift left and right on the road, thus requiring far too many corrections. This seems like a huge blunder by Toyota engineers. The steering problem is exacerbated at highway speeds, and especially under windy conditions. Steering is one of the critical components that should not be overlooked and I am bitter that Toyota did just that. The vehicle's poor steering alone is enough for me to seriously not recommend this vehicle to anyone. Buyer beware...
#1540 of 2209 Re: Sienna_Steering [chunkymunkey]
May 23, 2005 (6:24 pm)
chunkymonkey, did you have your dealer check out your steering problem? There may be a defect in your steering mechanisms. Seemed to drive and handle well when I drove it( about a 30 minute test drive)