Last post on Feb 03, 2013 at 9:23 AM
You are in the Toyota Land Cruiser
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Toyota Land Cruiser, Navigation System, SUV
#200 of 209 -Navigation error
Jun 03, 2012 (2:06 pm)
Hi I have a 2003 LC w/ 77k miles. Last week I started it up and Navigation screen read
"disk read error, please check disk".
We haven't been experiencing any other problems. My husband tried to eject the disk under the seat but it won't eject disk. Not sure what to do. We are looking for some suggestions before bringing it to Toyota and paying fee for diagnostics.
#201 of 209 Re: 2004 toyota landcruiser [otg8rgrl]
Jun 10, 2012 (6:07 pm)
We sent our computer from our 2002 LandCruiser to Audio and Video Service Stop in Weymouth MA. They claimed to have fixed the computer and sent it back to us, but it did not work and they told us to send it back which we did. All this costs money for shipment. They have now had it for 8 months and all calls to them have been futile as far as return of the computer, refund of money or anything satisfactory. In the meantime we have purchased a Garmin navigator for less than it cost us to send the other back and forth and certainly less than the cost of repair which did not work. It actually works better than the original so I am not too displeased, but out a bit of money to Audio and Video "Service" Stop.
#202 of 209 Re: -Navigation error [sid25]
Jun 13, 2012 (6:01 pm)
This is exactly the error that we received, and sent ours into Video Service Stop. They fixed it and sent it back to us. I would suggest calling them, and telling them the year of your navigation unit. They may ask for some information on the box itself. They can pretty much tell you if it is one that is regularly repaired in the store. I know there have been some negative comments pertaining to the company, but they really were great to work with. I would not even take it to Toyota...they will diagnose and tell you it is $2200. Video service stop will even tell you how to get out the box to send it. I think they may have kept other people's units for extended periods of time because they are determined to learn how to fix each unit. Before I sent ours in, I found some website that spoke highly of them and told the history about how they got into the business.
The only other words of advice I have, is once it is fixed, don't always press the "accept" on the screen. Keep the screen black if you don't need the map. Apparently, I have been told, this does not over use the lazer. It may make it last longer.
#204 of 209 Re: -Navigation error [arkansas01]
Jul 30, 2012 (11:00 am)
When my uncle had the problem with his satellite in his 07 Land Cruiser, he called the Toyota dealer, they referred him to an independent audio installation shop in the area that they outsource everything to. They told him that they were going to have to take everything out of the car by stripping the interior and put in a new tuner, receiver etc.... I told him that sounds crazy.
So I told my uncle to bring the car by my house. I disconnected both the negative AND postive terminals on the battery and left them disconnected for at least 10 minutes. I then hooked it back up and everything worked fine.
I WOULD HIGHLY SUGGEST THAT WHEN ANYONE HAS ANY PROBLEMS LIKE THIS, TO DISCONNECT THE BATTERY COMPLETELY TO RESET ALL THE ELECTRONICS. Disconnect BOTH cables and leave them disconnected for a short time, so any memory gets reset as well.
#205 of 209 Re: -Navigation error [arkansas01]
Oct 12, 2012 (6:19 am)
What did you end up doing? I have a 2007 that reads the same message. I called Video Service Stop and the number seems to be disconnected. Is there anyone else that can solve this problem?
#206 of 209 Re: -Navigation error [otabrab]
Oct 12, 2012 (7:23 am)
Alas, they The outfit in Massachussets, have my money and my unit, the computer from under the seat and I have nothing. They claimed to have repaired it, sent it back to us and I installed it and it still did not work. I asked them what to do and they suggested sending it back which I did at my expense yet again.
Countless emails, telephone calls and such were of no avail and now their number is not in service and they answer to no inquiry.
I am out my $385 or so that I sent them, the money to ship it back and my computer.
In the meanwhile I have a Garmin GPS that I use that is actually superior to the original unit and I like it fine. I should have done that in the first place and avoided all the expense and fuss since the unit cost less than the projected repair by Video Service Stop and the money I lost. I certainly think that the Toyota dealers repair or replacement is a total rip-off and would not go that route unless you are still under warranty. They want a whole lot more for the computer than it is worth and the rest of the functions other than navigation still work even without the unit in the car.
I hope this information is of use to you.
#207 of 209 Re: -Navigation error [sdone]
Dec 30, 2012 (8:50 pm)
The Garmin GPS might be an option for part of the system, but it also controls the heat & air conditioner on my 2004 Land Cruiser, so that won't work for me. Searching for a used unit.
#208 of 209 Re: willy12 LC nav issue [navguy1]
Dec 30, 2012 (9:09 pm)
I'm having the same issue with my 2004 LC. Now that I have read it on here, mine issues may have started after replacement of the original factory battery this summer. I'm searching for a used replacment. Do I need part #86111-60250, the LCD Navigation unit 03-07 or part #86841-33060, the Navigation & CD Drive 01-05 or part#86841-50090, Navigation & CD Drive 01-07 ?
#209 of 209 ipod/iphone integration to stereo / NAV system
Feb 03, 2013 (9:23 am)
I am interested to integrate an iphone/music player into my 2003 LC. I have a Gen 3 NAV and multi-CD player. There are aftermarket 'kits' that claim this can be done, and then can use the controls to select and play music. Anyone have experience with this? Recommend a brand or website? Does it work well? I don't want to mess up the NAV system.