Last post on Feb 03, 2013 at 8:23 AM
You are in the Toyota Land Cruiser
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Toyota Land Cruiser, Navigation System, SUV
#195 of 209 2002 Land Cruiser navigation system
Mar 27, 2012 (10:11 am)
Purchasing an '02 LC. The one and only flaw I can find is that the nav system will not take a destination. I spoke with a Toyota tech and was told that he was not aware that only that particular inability of the system would malfunction and that the problem would have to be deeper than that. Although it's not all that important to me, I would like to find out what the problem is and whether or not it would be worth the expense.
#196 of 209 Re: 2002 Land Cruiser navigation system [gussycat]
Mar 29, 2012 (6:43 am)
sounds expensive to repair an old/nearly outdated nav system.
use your smart phone and/or purchase the latest Garmin nav--less $ and more reliable
#197 of 209 Re: Navigation system computer 2002 [vavavavolvo]
Mar 30, 2012 (3:11 am)
I have now had my navigation computer in the hands of audio video stop in Mass since my last post. They returned it to me supposedly fixed and upon installing it, it still did not work. They asked me to send it back to them which I did and we are now going on 6 months and still no computer. The amount of money spent on shipping alone would have purchased a stand alone navigator like Garmin or such.
They said recently that they would send the unit back and refund my money, but we have seen none of that.
My latest communication with them now suggests they think they have solved the dilemma of repair and plan to have it done shortly. I will post more if the unit works or fails. Truthfully, I am not very hopeful.
#198 of 209 Re: 2002 Land Cruiser navigation system [gussycat]
Apr 06, 2012 (10:57 am)
My guess is that they updated the navigation at the dealership before they sold it. This was our problem. It was like Toyota wasn't even aware that their "upgrade" wasn't going to be handled in that model of GPS. I have been talking to customer service.
#199 of 209 Re: Navigation system computer 2002 [sdone]
Apr 06, 2012 (5:59 pm)
Well that really stinks.
I'm curious if the navigation computer was just the device under the seat that contains the disc or something that you had to remove from somewhere else in the car?
#200 of 209 -Navigation error
Jun 03, 2012 (1:06 pm)
Hi I have a 2003 LC w/ 77k miles. Last week I started it up and Navigation screen read
"disk read error, please check disk".
We haven't been experiencing any other problems. My husband tried to eject the disk under the seat but it won't eject disk. Not sure what to do. We are looking for some suggestions before bringing it to Toyota and paying fee for diagnostics.
#201 of 209 Re: 2004 toyota landcruiser [otg8rgrl]
Jun 10, 2012 (5:07 pm)
We sent our computer from our 2002 LandCruiser to Audio and Video Service Stop in Weymouth MA. They claimed to have fixed the computer and sent it back to us, but it did not work and they told us to send it back which we did. All this costs money for shipment. They have now had it for 8 months and all calls to them have been futile as far as return of the computer, refund of money or anything satisfactory. In the meantime we have purchased a Garmin navigator for less than it cost us to send the other back and forth and certainly less than the cost of repair which did not work. It actually works better than the original so I am not too displeased, but out a bit of money to Audio and Video "Service" Stop.
#202 of 209 Re: -Navigation error [sid25]
Jun 13, 2012 (5:01 pm)
This is exactly the error that we received, and sent ours into Video Service Stop. They fixed it and sent it back to us. I would suggest calling them, and telling them the year of your navigation unit. They may ask for some information on the box itself. They can pretty much tell you if it is one that is regularly repaired in the store. I know there have been some negative comments pertaining to the company, but they really were great to work with. I would not even take it to Toyota...they will diagnose and tell you it is $2200. Video service stop will even tell you how to get out the box to send it. I think they may have kept other people's units for extended periods of time because they are determined to learn how to fix each unit. Before I sent ours in, I found some website that spoke highly of them and told the history about how they got into the business.
The only other words of advice I have, is once it is fixed, don't always press the "accept" on the screen. Keep the screen black if you don't need the map. Apparently, I have been told, this does not over use the lazer. It may make it last longer.
#204 of 209 Re: -Navigation error [arkansas01]
Jul 30, 2012 (10:00 am)
When my uncle had the problem with his satellite in his 07 Land Cruiser, he called the Toyota dealer, they referred him to an independent audio installation shop in the area that they outsource everything to. They told him that they were going to have to take everything out of the car by stripping the interior and put in a new tuner, receiver etc.... I told him that sounds crazy.
So I told my uncle to bring the car by my house. I disconnected both the negative AND postive terminals on the battery and left them disconnected for at least 10 minutes. I then hooked it back up and everything worked fine.
I WOULD HIGHLY SUGGEST THAT WHEN ANYONE HAS ANY PROBLEMS LIKE THIS, TO DISCONNECT THE BATTERY COMPLETELY TO RESET ALL THE ELECTRONICS. Disconnect BOTH cables and leave them disconnected for a short time, so any memory gets reset as well.