Last post on Jan 07, 2013 at 11:24 AM
You are in the Volkswagen Passat
What is this discussion about?
Volkswagen Passat, Oil, Sedan, Wagon
#358 of 486 Engine Failure 2008 Passat
Dec 29, 2009 (6:57 am)
I purchased a 2008 VW Passat about a year and a half ago and the engined seized up on me about 3 weeks ago. The car currently has 23K miles on it and should be covered by the 5 year 60K powertrain warranty, but VW is not adhering to their policy. I am truly frustrated and don't know where to turn. The dealership and the factory rep has asked for oil change receipts, which I supplied them with but they are still denying my warranty. I have filed a complaint with the BBB auto line to dispute this claim and hope the arbritrator rules in my favor. Is there any other way to get this taken care of???? I consider the car brand new and under warranty but VW does not see it this way. Any help would be appreciated.
#359 of 486 Re: Engine Failure 2008 Passat [yippyburst]
Dec 29, 2009 (8:42 am)
It sounds like a pretty clear cut case. What is VW's reasoning for denying your claim?
#360 of 486 Re: Engine Failure 2008 Passat [yippyburst]
Dec 29, 2009 (8:48 am)
Do your oil change receipts show that the correct oil (i.e. oil that meets the 502.00 specification) was used? If they don't, then VW is well within their right to deny you warranty coverage.
#361 of 486 Re: Engine Failure 2008 Passat [yippyburst]
Dec 29, 2009 (10:17 am)
Need more info. How many receipts did you provide? Who did the oil changes (dealer, indy, DIY)? What kind of oil was used - full synth meeting VW specs for your engine? What was the oil change interval?
Good luck with your case.
#362 of 486 Re: Engine Failure 2008 Passat [yippyburst]
Dec 29, 2009 (1:54 pm)
yippyburst: shipo is probably correct...VW might be within their rights IF the proper synthetic was not used. But altair is also correct, more info is needed. It seems pretty bizarre that your engine should fail, or even sludge buildup occuring, at such low mileage. If either the dealer or other shop did the changes, and didn't use the proper spec'd oil, it would seem that you would have recourse against them. Let us know what pops... vwdawg
Jan 17, 2010 (7:44 am)
I read here that M1 0w40 is made in the Fatherland and links to M1 website that says it is 503.01, but when I was at W-Mart a few weeks ago on only said 502.00/505.00, no 503.01 and said made in USA from domestic and imported components. Also, for Passat M1 ESP 504.00/507.00 can be used, 504 superceeds all below for gas specs and ALLEGEDLY 507.00 is that for diesel, although w/PD cam issues 505.01 has more additives so many are sticking w/ that (like Pentosynth HP 5w-40)
#367 of 486 Re: M1 0w40 [dondavide]
Jan 17, 2010 (8:02 pm)
Per a VW correspondence sent to me a year or so back, the 503.01 specification has been dropped by VW. As for the oil specs required for gasoline fired VW engines sold in the U.S., 502.00 is now the minimum spec. That said, for the latest two generations of VW diesel engines, oil that meets the 506/507 spec is required (and a bit difficult to come by here in the States).