Last post on Nov 14, 2012 at 6:19 AM
You are in the Ford Freestyle
What is this discussion about?
Ford Freestyle, SUV
#150 of 300 Re: Ford Freestyle Throttle Body [kieracm]
Jul 13, 2010 (12:35 pm)
My Ford Freestyle is a 2006 and I bought it used form a Toyota place last October. It had 72,000 miles on it.I bought a warranty but the one offered to me does not cover the throttle body unlike the one offered if the vehicle is used but has less than 70,000 miles on it. I was told by Ford that I ought to get the number and call and complain and maybe they would do a recall or something.
I got screwed buying the only extended warranty they offered to me, but they also told me that they had someone come in complaining about the same issue with another Ford two weeks before I did.
It is time something be done before someone is killed in an accident caused by the throttle sticking.
Thanks so much for the number and you can be sure I am going to call!
#151 of 300 Re: Ford Freestyle Throttle Body [abessenger]
Jul 13, 2010 (12:56 pm)
They never give you the full details...before this freestyle, i used to own a ford expedition. I purchase the most expensive and more comprehensive plan they offered (about $4,900.00) thinking that I would be covered for pretty much everything...however, when things started to happen and needed to be repaired, they found a way to go around it and not pay for the work and parts..for instance: my driver side glass was off track and was not going up or down. Well, the problem is that the little metal bracket that holds the glass together in place was broke and needed to be replaced. The glass was covered under the warranty, however the little bracket was not. In order to get my window fixed, I had to purchase the entire unit (glass and bracket which came up to about $970.00) as they don't fix or sell the bracket by itself... they are a major rip-off. that's the reason why I didn't purchase extended warranty for my new car.
Everybody in this site should complain to DOT and we can definately make a difference and stop them from continuing to rip-us off over and over again.
#152 of 300 Re: Shall I buy a 2007 Freestyle? What questions to ask the dealer [lady_mim]
Jul 14, 2010 (12:20 pm)
If you choose to pursue the Freestyle ask the dealer about the warranty, of what it does and doesn't cover and try to get the highest level of warranty they have. By that I mean they had to sell me the warranty based on the mileage of the used Freestyle. They sold me a level 3, which does not cover the throttle body being replaced. The next level does, but it is offered to customers at this dealership if the vehicle has not gone over 72,000 miles. My truck was 72,846 so they sold me the level 3 and I am now screwed, but I will say thanks for the phone number to the NHTSA (1--888-327-4236). I called and complained so maybe Ford will do a recall.
I had a 2001 Ford Explorer Sport Trac and never had any problems! That is why I chose another Ford.
#153 of 300 2005 Ford Freestyle throttle body problems
Jul 15, 2010 (5:12 pm)
I just called the Department of Transportation, National Highway Traffic Safety Administration at 1-888-327-4236 and filed a complaint. We all need to do this to get this problem resolved. Whether or not you have an extended warranty or not.There needs to be a recall on this issue. This is as bad as the Toyota problem and peoples lives are at stake. After they review the complaint they have the authority to request that the Dealer issues a recall and fix the issues.
#154 of 300 Re: 2005 Ford Freestyle throttle body problems [r_42]
Jul 15, 2010 (10:57 pm)
"I just called the Department of Transportation, National Highway Traffic Safety Administration at 1-888-327-4236 and filed a complaint. We all need to do this to get this problem resolved. Whether or not you have an extended warranty or not.There needs to be a recall on this issue. This is as bad as the Toyota problem and peoples lives are at stake. After they review the complaint they have the authority to request that the Dealer issues a recall and fix the issues. "
You missed a step. "After they review the complaint and determine it is a valid design problem that affects many vehicles ..."
On this forum we tend to see the problems, but they sold a lot of Freestyles and most have not had the issues. The Toyota problems were also on vehicles that were pretty new. The FS hasn't been produced since 2007.
#155 of 300 Re: Throttle Control- Please HELP!!!! [davkat1]
Jul 16, 2010 (7:41 am)
I too have the same issue, I see that yours was in Oct of 2009, how long did it take to fix? They are telling me they dont have the part either and dont know when they will be getting one, maybe be a couple of weeks, WFT! I need my car, why isnt Ford making parts for their cars, doent make since. Of course my car is out of warranty too, so its going to cost $800 to fix it.
#156 of 300 Re: Throttle Control- Please HELP!!!! [kberly531]
Jul 16, 2010 (4:15 pm)
My 07 FS was diagnosed w/ the proverbial throttle body issue this week. Part will cost approx. $525, is on back order w/ no ETA listed. AND it requires pre-payment. This is ridiculous! $500+ pre-payment for a part they can't tell you when will arrive??? I called Ford customer care this afternoon, the lady was very nice but confirmed this information was correct but even she agreed it didn't seem right. She escalated it up the ladder and I am to receive a call w/in 2 business days. I will post what I find.
#157 of 300 Re: Throttle Control- Please HELP!!!! [catcounty]
Jul 16, 2010 (4:44 pm)
I dont have to prepay anything but I am being told that the part may be in on their shipments over the next few days, they never know what they are getting on the truck. It wasnt on the friday truck, grrr...
#158 of 300 Re: Throttle Control- Please HELP!!!! [madden322]
Jul 17, 2010 (8:14 pm)
Who is your extended warranty through?
#159 of 300 Re: Throttle Control- Please HELP!!!! [trotterdog69]
Jul 18, 2010 (10:01 am)
I have no extended warranty