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Sedans BMW 3-Series BMW 335i 2007+
1300 messages, Last post on Nov 11, 2009 at 12:44 PM
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Replying to: pdude1 (Oct 16, 2009 12:29 pm)
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Replying to: bhill2 (Oct 16, 2009 11:04 pm) |
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I bought a BMW 335I in Ralley BMW last year in August. It was a display model. Only 6000 miles. Last Sunday, i parked my car in front of my friend's house in the center of the road. After i returned to the car and put the key in the inginition, the car was not able to start. Even though we jump start the car, it was still not working. I contacted with BMW 24 hour road service, it took them 3 hours and 22 minutes without sending the tow truck. I cancelled the tow truck because it was 2: 22 Am and i couldn't wait any longer. I called them every 30 minutes, each time the representative said, "the truck driver is on the way." for 6 times. In the end, i reschedule the appointment for 8:40 in the morning and they towed my car to BMW in Bayside, NY on Monday morning. Today, Tuesday, 10/26/2009, the mechanic still can't figure out what's wrong with my car. He said, he is charging with the battery right now, see if it works. Then I called RAlley BMW located in Long Isand, NY and explained to them my concerns, the guy on the phone was like, "oh, let them figure out the problem first. they are trained. They should know the problem." Then I said, I want to sell back the car because it is defective. He said, "we can't take it back." I was like, "what?! you can't take it back because you know it is defective, right?!" He remined silent. I recommend to everyone, don't trust these salespeople especially in that location. And, I am going to contact with BMW see what kind of answer I will receive from them. See you later, wish me Good Luck |
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Replying to: bmwhater (Oct 27, 2009 7:18 am) Actually the only way BMW would buy the car back is if you go through the entire Lemon Law procedures; otherwise, they have a right to fix the car and make it right---which, given that there's a big BMW sign on their front door, they should be able to do (let us hope).
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Replying to: Mr_Shiftright (Oct 27, 2009 7:22 am) 2. The way he sounded on the phone was like.......don't take it back to my shop...take it to somewhere else... It is really dispointing...especially I was recommded to their shop for their great service. If I knew I would encounter this kind of service, why would I buy car from them ? They are located in Long Island and I live in Flushing. I could buy car from Bayside BMW. |
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Replying to: bmwhater (Oct 27, 2009 7:18 am) Your car is pouting and throwing a tantrum because you left it in the middle of the street!  Your first mistake was buying a demo car w/ 6000 miles on it. BMWs are not Hondas/Toyotas. And w/ it being a 335i, you know it was "rode hard and put away wet" after test drives. At any rate, good luck w/ your resolution.
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Replying to: tayl0rd (Oct 27, 2009 1:01 pm) that;s why i am going to trade in this car for a new lexus. And, I will let my friens know.......especially the one who recommended me to that location. |
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Replying to: bhill2 (Oct 12, 2009 12:07 pm)
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Replying to: beest07 (Nov 10, 2009 3:29 pm) |
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