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Prices Paid: Buying & Leasing Experiences Hyundai Azera Prices Paid and Buying Experience
1040 messages, Last post on Nov 05, 2008 at 5:09 AM
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Replying to: marcogallo1986 (Jul 02, 2008 6:34 am) One word of warning. I think my 2008 has the front end shudder. You can feel it around 40 and again around 70. I have increased tire pressure and it helped, but didn't eliminate it. From what I am reading, Hyundai has yet to find a way to address this and service managers simply say "I don't feel it". Mine has already been back for tire alancing - no change. When the dealership called for their sales experience survey, I informed them of this problem and never received a follow up call. The salesman called today to get the number of a prospective friend and customer. I shared the problem with him and he could not have been less interested. I called the friend/prospective buyer and warned him. No sese in two of us being carsick due to the vibration that no one else can feel. I have 1400 miles on the car and am already wondering how long it will be before I can trade it in. |
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I have just purchased a 2008 Azera. I love the car except it has the front end shudder/shimmy. It appears around 40 mph and 70 mph. I have had the tires rebalanced. I have increased tire pressure. The shudder/shimmy is subtle, but it is definitely there. From what I have read, I am in for several visits with service managers saying it is my imagination and that the car is fine. If anyone has advice to help me avoid regular visits to the dealership (without any resolution) I would greatly appreciate it. I
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Replying to: revj (Jul 12, 2008 9:22 am) My question mark key has suddenly quick working. Back to bearings. Way back in another lifetime when growing up and learning cars I discovered the wheel bearings need to be properly adjusted to avoid shudders, shakes and shimmies as well as premature failure. They cannot be just installed and tightened down. I have seen youngsters over tighten and other times just tighten enough to take up the slack and pin it in place. They ought to be tighten while rotating the wheel and then backed off to the next available cotter key hole and rechecked for looseness. Do you do your own maintenance or know someone who can jack up the front and check the bearings. We're over 40,000 miles on our Azera and love it. This last week the plastic covering under the drivers side seat under the car, about 12 inches wide by 36 inches long, broke and dealer replaced it in less than an hour after the call to them. No hassle, no charge. The 2 screw holding the leading edge broke away around the holes. That was Groppetti Hyundai in Visalia, Ca. We'll buy another Azera when the time comes. Vick |
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Replying to: revj (Jul 12, 2008 9:22 am)  There is TSB addressing this problem. Insist that your service writer look it up and if he can't be bothered, go to the service manager and on up the line until you get satisfaction.  
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Replying to: snaglepus (Jul 12, 2008 1:18 pm) 
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Replying to: ratledge (Jul 13, 2008 5:49 am) Glad to help out when I can.  08-SS-003 "TIRE AND WHEEL VIBRATION AND RADIAL FORCE VARIATION" In so many words, thay are telling the dealer to get the wheels balanced properly using the Hunter GSP9700. There is no better way to do this as long as the tech knows how to read and can follow the simply instructions printed out on that machines' computer. Funny, I have been preaching about that machine for years and even here before, and all of a sudden, Hyundai issues a TSB?  If you cannot print it out, send me a request on my private email and I will send it to you. DHG |
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Replying to: snaglepus (Jul 13, 2008 9:46 am)
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Replying to: boltguy (Jul 13, 2008 4:03 pm) The TSB that I am refering to is 08-SS-003 08-SS-003 MARCH, 2008 ALL TIRE AND WHEEL VIBRATION AND RADIAL FORCE VARIATION THIS BULLETIN SUPERSEDES TSB# 06-50-013 TO INCLUDE 2008 MODEL YEAR VEHICLES. Yes, there was indeed an earlier TSB, but note that this later one supersedes it! We do know that many service department personel barely know how to read, and 'couldn't care less' about what the customer is complaining about.  When he goes to his dealer and quotes that TSB, he will most likely get some results. If he should not get favorable results, he can and I hope will complain to the Hyundai at the corporate level.
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Replying to: snaglepus (Jul 13, 2008 4:52 pm)
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Replying to: boltguy (Jul 13, 2008 5:58 pm) No! What you are saying is contradictory. You are saying that you do not think that Hyundai believes that there is a specific issue with this problem that many, not only Azera owners are experiencing, but other models as well. I ask you: Why would Hyundai have issued the TSB and even help with the pricing of the Hunter GSP9700 if they did not want the dealers to fix the problem? Does that make sense? I know of at least one person who had been back to his dealer many times with this same problem and the dealer had done everything but use the GSP9700. The dealer changed wheels, tires and rebalanced different wheels and tire combinations but the problem continued. As soon as the owner brought in that TSB and the dealer followed the instructions to the letter, no more problems.
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