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Prices Paid: Buying & Leasing Experiences Hyundai Azera Prices Paid and Buying Experience
1084 messages, Last post on Nov 10, 2009 at 6:26 AM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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Replying to: wobbly_ears (Dec 27, 2007 11:37 am) If the salesmen was truly good, he would have followed up on the tags and missing accessories. It seems to me that he abandoned you after making the sale. Good salespeople think ahead for your next purchase or referral. |
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Replying to: bhmr59 (Dec 27, 2007 12:27 pm) Because that's the purpose of this forum: To relate your buying experience.. Thanks! kyfdx
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Replying to: kyfdx (Dec 27, 2007 12:30 pm) True. But the complaints are obviously dealership matters, not manufacturer matters, and he doesn't want to complain to or about the staff at the dealership. In a earlier post he said he was going to rate the people very high. Why rate them highly and then complain on this forum? Seems contradictory to me.
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Replying to: bhmr59 (Dec 27, 2007 12:38 pm) Why am I not complaining to Hyundai right away? Well, I'm going to wait atkeast till the 1st week of January, just so that I give the dealership & the salesman time to get their act straight. Maybe it was the holiday season where the salesman was overwhelmed & might have missed. As people we have to give each other a little slack. People are basically decent & not everyone is a bad person. We all work under stress and sometimes we all just miss things. I have always given people the benefit of doubt & I have to say 99.9% of the time people have come around. Yes, I will complain to Hyundai if it doesn't get resolved in a timely fashion. Maybe my rant about manufacturer was uncalled for. But I have to tell you, this Azera is my 3rd Hyundai/Kia product, so, give me a little credit about knowing a good manufacturer. If I were to include the Daewoo, then this would be the 4th Korean car I have driven. But hey bhmr59, relax. It's the holiday season! Some beer? 
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Replying to: wobbly_ears (Dec 27, 2007 1:15 pm) What I was questioning was what I thought were inconsistencies in your prior posts. Your last post clears them up for me and seems quite reasonable. Good luck in having these minor issues favorably resolved soon...and kick back and enjoy a beer yourself! |
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Replying to: wobbly_ears (Dec 27, 2007 1:15 pm) Here are 2 suggestions: (a) Insist they canabalize another in stock Azera for the missing mats, and use those even if a different color until yours show up...(b) They can do likewise with a second remote and program it to function on your vehicle. If they don't freely do the above you have great stuff for Hyundai / Fountain Valley. Finally, your sales person has probably already requested you bring in your Hyundai dealer "scorecard" for him / her to fill out. Reason being, he / she gets a spiff if all is rosey. Use it as ransom.
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Replying to: dborth (Dec 27, 2007 5:27 pm) I think the salesman didn't do a very good after-sales job. I will be in the market again in about a year for a Santa Fe or a Veracruz for my wife & I can tell you that this dealership would certainly wouldn't be first on my list. Changing the topic: I did a good 700 ml long trip over the Xmas weekend & the mileage was 26-27mpg. Pretty impressive if you ask me.I'm hoping that the mileage would increase once the engine break-in has happened |
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Replying to: dborth (Dec 27, 2007 5:27 pm) You guys might rememebr that about a month ago I bought the 07 Azera from Wiesner Hyunda in Conroe TX in the Houston metro area. I wanted to get the Limp Home, Easy Exit & Memory Seat positions programmed to my car. So I called on Wed & fixed a 2pm appointment on Friday. I dutifully arrive at the service bay at 2 & apparently my appointment wasn't noted down. But I was told that they would get the car in the bay nevertheless. So far, so good. I was then asked what I wanted to get done. I told the serice manager that I wanted Limp Home, Easy Exit & Memory Seat Key programmed. I could sense from the blank expression on ehr face that she didn't know what I was talking about. The head service tech comes & I tell him my requirements. First he doesn't understand it & they I patiently explain what the Limp Home/Engine immobiizer function is & other programs. H belligirently claims that no Hyundais have that feature. We argue back & forth that Azera has these features & they need to be turned on using the handheld computer. I explain to him that Limp Home & Memry Seat program functions are even described in the manual. He refuses to budge & I'm getting angrier at his attitude. I then say to him to connect the handheld computer & see for himself. Even the guy who sold me this car claimed that there's no such thing as Limp Home! Why don't these people atleast peruse the manual of the car they're selling? Grudgingly the service manager takes the car in. Sheepishly comes out in a few minutes, averting my eyes & asks me what 4 digit code I want for my Limp Home code. The tech is able to turn on the Easy Exit feature as well. But is unable to find the option for the memory seats. I could sense from the subdued tone of the techs that this was the first time they knew something like this exists. Since I couldn't get the memory seats programmed, I went to another dealer Northwest Freeway Hyundai in Houston & ask the tech there to program this. He claims that no Hyundais havbe this feature & only Ford/Lincon have this feature. I was exhausted after my experience & didn't want to waste time arguing with another clueless tech & left. Now this is my understanding of the memory seat programming. Please tell me if my understanding is correct. I instert Key 1, set seat & memory position and I do the same thing for Key 2. When I insert Key 1, the car recognizes the Key 1 & WITHOUT me pressing the memroy button, sets the Key 1's preferred positions. Does the same thing for Key 2. Is this what it is? Currently, whether I put Key 1 or Key 2, the seat returns to previous drivers position. Since my wife likes to drive with seat pulled front & has set to position 2, I would like to be able to put my key & seat and mirror move to my position after she has driven it. Similarly she puts her key in & all things are moved to her settings automatically, Has anyone in the Houston area got it done to their Azera & at what dealership? Also, what is the technical name for it & where it might be located on their handheld computer? I want to go to another dealer, insist on them hooking up the handheld & then look over their shoulder & guide them to that option. Any help is GREATLY GREATLY appreciated. Thanks felllas! |
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Replying to: wobbly_ears (Jan 12, 2008 10:14 am)
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Ebony Black with black leather, everything but navigation including carpeted floor and trunk mats, wheel locks, trunk organizer (the $200 aftermarket one, not the $90 stock / PIO one), Bluetooth installed when available. $31,590 (sticker + Bluetooth add-on), roughly $600 taxes & tags, etc. = $32,200 give or take a nickel (South Carolina has max tax = $300 for vehicle sales no matter what the price)... 3 miles on odometer before test-drive, 10.1 at delivery. Prepped, programmed and out the door for $27,800.  Overall excellent dealer experience, purchased through Internet sales manager at Jim Hudson Hyundai, Columbia, SC. I'm a happy camper...
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