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Hyundai Azera Prices Paid and Buying Experience

1084 messages, Last post on Nov 10, 2009 at 6:26 AM
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Replying to: cableguy06 (Dec 01, 2006 5:41 pm) Worked out great for me, got the color I wanted to. |
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I'll preface what I say by saying that I currently sell Hyundai's and have been for the last 4 years. So if anyone has any questions about anything Hyundai, shoot. A lot of people have seemed to express some distaste about dealers not "honoring" the advertised lease deals. First, the lease commercials you see (not just for Hyundai but for almost anyone) are almost always net deals for the dealers. Also a dealer does not have to give you what the commercial says, they can if they want to but of course will always try to get you to pay more like any capitolist business will. I still have yet to understand why people get angry when a legitimate business wants to generate a positive profit. Also Hyundai has different programs (sometimes VERY different) and rebates for leasing vs purchasing. To the dealer a lease deal is really no different than a finance deal and as a buyer you should negotiate a lease just like a pruchase. But don't always expect to get the same deal on a lease as you would on a purchase or vice versa. What I mean is if you just spent 2 hours negotiating a purchase and you told them you were purchasing and financing with them and you beat every penny out of the deal don't say at the very end well never mind im gonna lease it or ya know what I'm gonna pay cash instead. Because the deal can and very often will be different. It doesnt mean the dealer is lying to you, the programs may very well be different. Also sometimes (well really most of the time) if you go in one day and get X deal on X car and the guy tells you 72 times "if you buy the car today the price is $XX,XXX" and then you come back a week later or a month later and expect to get the exact same deal and then get mad at the dealer because you think they're lying to you. The programs may very well have changed or it was a last day of the month deal and they were wiling to take a short or loss deal to get a unit for a dealer cash quota. Which they may not need a week later. And yes programs can change mid month at any time for any reason without notice, up or down. |
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I hear a lot of people on this board and many others as well as people in the showroom and service department expressing negative feelings about not getting the window sticker estimated fuel economy. I would like to shed some light on this topic. EPA estimates for city mileage are based on 10 min cycles of being at a full stop and slowly (under 3k rpm shifts) accelerating up to 45 mph and slowly decelerating back down and repeating that cycle. Most of the time this is done on a roller or a dyno not on an actual road. EPA estimates do not account for starting the car up in the driveway with the remote starter and letting it run 10+min before you get in so it's nice and toasty, it's great to hop in a nice warm cabin but it's a huge waste of fuel. Instead just start the car let it run 30-60 seconds and then just drive modestly until the engine reaches operating temperature, it will warm up quicker and use much less fuel by being driven vs just sitting idling. EPA estimates also do not take into account the idle time of sitting at traffic lights, stop and go traffic or the very common heavy footed light to light acceleration. These estimates also do not take into account changes in elevation, ie driving up and down steep hills which will always lead to lower fuel economy. Highway estimates are almost always based on travelling a sustained 60mph. Not 75+ like everyone seems to have to do. Several other factors can have a huge impact on fuel economy. 1) the biggest factor will always be your driving style. The Azera, Sonata, Santa Fe and Entourage all have mpg meters in the trip computer, keep this on all the time and watch what it does when you reset it on the highway and keep your speed at 55 for the entire trip. You'll be surprised at how little time this will add to your trip. Also know too that as you increase speed the decrease in fuel economy is not linear. 2) vehicle tune. this also includes tire pressure. keeping a clean air filter, oil and trans fluid will all contribute to etter fuel economy. 3) time of year. if you live in a climate where it can get very cold expect to get lower fuel economy when it is cold out because of 3 major factors. 1) cold air is more dense, dense air is thicker and creates more resistance so the vehicle has to work harder to push the vehicle at the same speed thru air at 20 degrees than it does at 70. also modern engines have very advanced ignition and timing systems as well as very advanced control of air/fuel ratios. the engine runs off the air it pulls in from the atmosphere when this air is very cold being more dense thr air has more oxygen by volume than warmer air more oxygen means the ecu has to compensate by increasing fuel delivery to maintain the air fuel ratio. also in the winter time people have a much greater tendency to idle the engine a lot longer at startup than in warm weather also any modern engine has a cold start function so the engine will idle at a higher speed when cold. idling at higher engine speed means more fuel burned If youhave ever found yourself complaining about not getting the estimated mileage try this. When accelerating around town do not let the tach go over 3k rpm. When on the highway use the cruise and keep the car at 55mph. When you have a long downhill descent coast in neutral. When driving in the city use the shiftronic and always keep the tranny in the highest gear it will allow. Do that and watch your mpg soar. |
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What floridabob said is basically true. A Hyundai dealer cannot order a specific vehicle. The new car mgr gets a list of vehicles to choose from and depending on how many vehicles Hyundai wil let you have is what you get. Every dealer is different, bigger volume dealers get more cars smaller volume get less, It's called turn and earn. For example if they are not making say Sage Green right now, guess what you won't be getting a Sage Green, no matter how much youre willing to pay you can't get it. Want a real life example...go and try to find a 5spd 07 Sonata right now. As frustrating as it is for you not being able to get the exact specs you want think about how aggrevating it is when you have a customer sitting at your desk willing to pay you $2000 over sticker for the silver on lt grey UP Azera...that you don't have just to have the color he wants. Sir the vehicle you want does not exist. I'll pay you full sticker. Sir the car you want in the colors and equipment you want is not being made. Alright I'll give you $1000 over sticker. Sir if I had the vehicle i'd be writing the order as we speak. How much do I have to give you to get the car. Sir you could give me $1M and I still couldnt get you the car. After that conversation I kinda knew how the customer feels when my mgr who after being told "Well I really don't like the car" What if I knock $2k off? Price doesnt matter I dont like the car. What if I go $1k below invoice? It doesnt matter I don't like the car. I'll go $2k below invoice and up your trade $1k. I'm sure you all have been through that before. |
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The last posting on this website is 5 Dec 06. Is this the latest, or is something wrond? The site shows the last entry as 5 Dec 06 and the message page is 18 of 18.
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Replying to: chief15 (Dec 18, 2006 4:14 pm) The last posting was 12/5/06 |
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Replying to: hyundai_slsmn (Dec 05, 2006 5:21 pm) RE: 344 You stated that if anyone has any questions about anything Hyundai, shoot. Referring to another topic in this forum "Azera Front End Problems". I am about at the end of my rope regarding the front end problems with my Azera. I have contacted Consumer Affairs no less than 12 times and of course I have my "case number". I have had a meeting with my service manager and a district parts and service manager. I have two questions. Is your dealership (service manager) aware of the "dreaded clunk" and can you shed any information/resolutions on the "dreaded clunk". I cannot put into words the frustration, the angry, the rage, the disappointment, and the shame I have felt over the purchase of the Azera (I picked up the car on Aug. 1st and to this day I have not told any of my brothers and sisters as well as my parents of the purchase - honest). While I understand that you are a salesman, I am genuinely interested in what you have to say and am happy to provide more background if you would like. Please send some words of hope. JMJK |
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Replying to: jmjk (Dec 18, 2006 7:23 pm) Really?? Then why buy a Hyundai?? Try having the front struts replaced on your own dime if it is causing you so much pain. Hope things ease up for you. |
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Replying to: chilliwack (Dec 18, 2006 8:01 pm) Really! Others have reported having had the struts replaced with no improvement. Why do you suggest that a consumer purchasing the flagship model car of a company that is the largest in South Korea spend additional money to repair a warranted defect in the product. Hyundai has been made aware of this problem since it's introduction. |
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Replying to: chilliwack (Dec 18, 2006 8:01 pm) Thanks for your thoughtful comment. Let’s suppose for a moment that you discover that your new Azera’s passenger side view mirror retracts half as far as the driver’s side view mirror. You drop your Azera off at the dealership to pick it up later in the day. When you arrive to pick up your car the service manager looks you in the eye and with a straight face says “your mirror is fine – it is consistent with the car”. You argue that is not the case but to no avail, and you go home knowing that’s not right. You decide to call Consumer Affairs the next day and you are treated warmly. The person you talk to gives you a case number and promises to get back to you in a couple of days. More than a week passes by before Consumer Affairs calls you and says “Mr. Chilliwack we have reviewed your complaint and we have determined your passenger side view mirror is consistent with the car”. Impossible, it only retracts half as much as the driver’s side! You stand your ground and Consumer Affairs arranges a meeting with you and the district parts and service manager – now there’s hope. Some time later you drive to your dealership to meet the district parts and service manager. Your Azera is taken into the service bay and afterward the district parts and service manager approaches you, looks you straight in the eye and with a straight face says “your mirror is fine – it is consistent with the car”. You argue that is not the case, but to no avail. You go home thoroughly PO knowing, that’s not right. You pull into your driveway, open the garage door; notice that your wife has taken up more than her side of the garage with her vehicle. You retract your side view mirrors to give your Azera a little more room to enter the garage. Because your passenger side view mirror retracted half as much as driver’s side mirror you hit the side view mirror against the side of the garage. This would have never happened if your mirror would have been fixed and you’re sure, that’s not right. You call Consumer Affairs again to report your experience with the district parts and service manager and argue your point. They promise to call you back right away. A week goes by, ten days go by. Finally, tired of waiting you call, and ask for the person you talked to ten days ago – he’s no longer with the company. You recite your story all over again and the “new guy” promises to get back to you right away and he does. He recites the district parts and service manager’s line “your mirror is fine – it is consistent with the car”. And you know, that’s not right. So, you go on . . . and on . . . and on . . . fighting the fight . . . because you know . . . that’s not right. I have a couple of suggestions for you. One, try not to answer questions not directed to you, it makes you look foolish and two, if you insist on answering questions not directed to you try to answer them intelligently. Your rather insensitive comment comes across as less than intelligent, lacks character, and is counterproductive. |
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