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Hyundai Azera Prices Paid and Buying Experience

1084 messages,  Last post on Nov 10, 2009 at 6:26 AM

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What is this discussion about? Hyundai Azera, Sedan


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#1005 of 1084
Re: Azera Shimmy/Shudder/Vibration [snaglepus] by boltguy
Jul 13, 2008 (4:03 pm)
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Replying to: snaglepus (Jul 13, 2008 9:46 am)

This TSB has been released for the whole line of Hyundai vehicles for at least the last 2 years, so I would be interested to see how seriously the service dept. takes this. If you're within the 12 month, 12,000 mile "adjustment" warranty, I think you'd be good. Otherwise, I think you're on the line for the price of the radial force vibration balancing.
#1006 of 1084
Re: Azera Shimmy/Shudder/Vibration [boltguy] by snaglepus
Jul 13, 2008 (4:52 pm)
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Replying to: boltguy (Jul 13, 2008 4:03 pm)


 
The TSB that I am refering to is 08-SS-003
 
08-SS-003 MARCH, 2008
ALL TIRE AND WHEEL VIBRATION AND RADIAL FORCE VARIATION
THIS BULLETIN SUPERSEDES TSB# 06-50-013
TO INCLUDE 2008 MODEL YEAR VEHICLES.
 
Yes, there was indeed an earlier TSB, but note that this later one supersedes it!
 
We do know that many service department personel barely know how to read,
and 'couldn't care less' about what the customer is complaining about.
 
When he goes to his dealer and quotes that TSB, he will most likely get some results.
If he should not get favorable results, he can and I hope will complain to the Hyundai at the corporate level.
 
#1007 of 1084
Re: Azera Shimmy/Shudder/Vibration [snaglepus] by boltguy
Jul 13, 2008 (5:58 pm)
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Replying to: snaglepus (Jul 13, 2008 4:52 pm)

My point is still very valid. The "new" TSB 08-SS-003, has been issued for every 2008 Hyundai model. The point is that Hyundai doesn't think there is a specific issue with the '08 Azera. Interpret it as you will, but it's the truth.
#1008 of 1084
Re: Hyundai TSB [boltguy] by snaglepus
Jul 14, 2008 (8:35 am)
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Replying to: boltguy (Jul 13, 2008 5:58 pm)


 
No! What you are saying is contradictory.
 
You are saying that you do not think that Hyundai believes that there is a specific issue with
this problem that many, not only Azera owners are experiencing, but other models as well.
 
I ask you: Why would Hyundai have issued the TSB and even help with the pricing
of the Hunter GSP9700 if they did not want the dealers to fix the problem?

Does that make sense?
I know of at least one person who had been back to his dealer many times with
this same problem and the dealer had done everything but use the GSP9700.
The dealer changed wheels, tires and rebalanced different wheels and tire combinations
but the problem continued. As soon as the owner brought in that TSB and the
dealer followed the instructions to the letter, no more problems.
 
#1009 of 1084
Re: Azera Shimmy/Shudder/Vibration [snaglepus] by revj
Jul 14, 2008 (3:21 pm)
Reply

Replying to: snaglepus (Jul 13, 2008 9:46 am)

I called the dealer today with the TSB #. After an eternity on hold, the service manager explained they would need to do a Hunter balancing and would have to take it to the local Chevy dealership that has the machine. I am supposed to take it tomorrow.
 
   Thanks for the TSB info. I'l let you know how it turns out.
#1010 of 1084
Re: Azera Shimmy/Shudder/Vibration [revj] by snaglepus
Jul 14, 2008 (5:02 pm)
Reply

Replying to: revj (Jul 14, 2008 3:21 pm)


 
Who will take your car to the Chevy dealership, you or your Hyundai dealer?
 
Instruct whoever that you insist that the tech who is the system operator
list the "Road Force' number readings for each individual wheel.
This is the key to whether or not your problem will be corrected.
These road force reading must be below a certain number of pounds, the
lower the better.
I have read that this reading must be 15 pounds or less.
 
I wish you would take the time to read up on the Hunter site as to
what happens or needs to happen when this system is used.
Again, those road force readings must be below a certain number
of pounds
or the point of the whole proceedure is for nothing.
When they find the bad wheel or wheels, what did the tech
do to correct the problem, and above all else, was it fixed?
In many cases, it has been reported that no matter what the tech tried, there was
no way to correct the problem without those bad Michelins being replaced.
Yes, bad tires, and Michelin does know about this and Michelin
is replacing those tires that were evidently from a bad batch.
 
Good luck.
 
#1011 of 1084
2009 actual prices paid?? by jack_sprat
Jul 15, 2008 (8:12 am)
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Could people post what they are paying for 2009 Azera models
 
Model - 3.3 or 3.8
 
Price before TTL and trade in.
#1012 of 1084
Re: Azera Shimmy/Shudder/Vibration [revj] by snaglepus
Jul 17, 2008 (8:29 am)
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Replying to: revj (Jul 14, 2008 3:21 pm)


 
So did you in fact keep your appointment and take it in to the Cheby dealer and
did they, using their Hunter GSP9700 balancing system, correct your problem?
 
#1013 of 1084
Re: Azera Shimmy/Shudder/Vibration [snaglepus] by revj
Jul 17, 2008 (10:14 am)
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Replying to: snaglepus (Jul 17, 2008 8:29 am)

Hey, thanks for asking. They did the road force balanceat the Chevy dealership. I wish I could say it fixed it, but there are still a couple of speeds where the car feels "jittery". I wish I could explain it better.
 
  For contrast, I drove my 2002 Stratus R/T (not known for a smooth ride) and our 2001 Town and Country Van. The Azera is smoother, except for a couple of speeds where it just seems to be uneasy. It seems I read somewhere that it might be an issue where the Tranny bolts to the engine. Whatever it is, it is still there.
 
   I have no idea as to what to do next. Any advice would be appreciated.
#1014 of 1084
2008 azera by begovich1
Jul 24, 2008 (2:05 pm)
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Just purchased a 2008 azera limited with the ultimate nav pkg. Have read a lot of info about front end problems. My azera was built on 12/21/07. This appears to have some significance as to the struts, and also ride characteristics. Just purchased rubber mats in a beautiful gray (weathertech) and had the windows tinted for the HOT FLORIDA sun. It looks great. I only have 300 miles on it. Great ride so far. Would appreciate any tips on what problems , if any, that I should beware of. Thanks in advance for any info.

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