Lexus RX 350

521 messages,  Last post on Feb 10, 2013 at 10:45 AM

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What is this discussion about? Lexus RX 350

#507 of 521 RX 350 service and engine noise by aart2

Jul 19, 2012 (11:39 am)

I recently took my '07 RX 350 in for service. I complained (again) about the severe engine noise on start-up. Long story short, I'm going to be out $3,000 for cam gear replacement! Lexus says this is a deal as they are paying for 50% of the parts. I believe that this is a quality issue and they should pay for much more. Does anyone know how to escalate this issue? Have others had this cam gear issue?

#508 of 521 Re: RX 350 service and engine noise [aart2] by kwbuggy

Jul 19, 2012 (3:38 pm)

Replying to: aart2 (Jul 19, 2012 11:39 am)
Wow this sounds extreme! How many miles on the engine and what were the warning signs that the cam gear was wearing out? Have you owned the car since new or could a previous owner damaged it by neglecting oil & filter changes?

#509 of 521 Re: RX 350 service and engine noise [aart2] by kwbuggy

Jul 20, 2012 (1:25 pm)

Replying to: aart2 (Jul 19, 2012 11:39 am)
I just checked all of the 2nd and 3rd generation threads on the Club Lexus website and only found one mention of this problem. It occurred in February 2010 to an RX350 with 45,000 miles on it. It is apparently a known issue with a few engines. Look at the posting yourself and then try to get the dealer to pay some more of the repair costs. The poster on Club Lexus had his repair done totally under warranty but of course the car only had 45K on it at the time and was only 3 years old.

#510 of 521 Re: RX 350 service and engine noise [kwbuggy] by aart2

Jul 23, 2012 (3:32 am)

Replying to: kwbuggy (Jul 20, 2012 1:25 pm)
I am 3rd owner. Just over 80,000. Previous owner bought as certified pre-owned and I know the previous owner was religious about regular service. I have been arguing for Lexus to cover more. They agreed to 50% of parts cost, but it'll still set me back $3,000.

#511 of 521 REGULAR GAS ON 2013RX by cwayne

Jul 30, 2012 (4:31 pm)

This is my 4th rx, 2004, 2006, 2010, and now a 2013. The 13 runs just as good as
 any of the other 3 and uses regular gas instead of premium. Same engine since 2007, why did it take so long to do this?

#512 of 521 Re: REGULAR GAS ON 2013RX [cwayne] by wwest

Jul 31, 2012 (9:53 am)

Replying to: cwayne (Jul 30, 2012 4:31 pm)
If you go back and look I think you'll find that NONE of your previous RXes REQUIRED premium fuel. Even my 2001 Porsche C4 will run happily on regular.

#513 of 521 REGULAR GAS ON 2013 RX by cwayne

Aug 01, 2012 (6:22 pm)

My previous RXes seemed to run better on premium gas. (mayby my imagination). On my 2010 RX I filled my tank with mid-grade and the
check engine light came on. I called the dealer and he said mayby a bad tank of gas, sure enough I filled with 93 and the light went off. I had used mid-grade before with no problem.

#514 of 521 RX 350 Premium package Back Hand Rest by 12thmonkey

Aug 12, 2012 (5:26 am)

I have recently purchased a rx 350 -2013 with premium package. I like the interior but I noticed the hand rest in the backseat does not have a wood trim. But Lexus.com shows the back hand rest with a wood trim. My dealer insists that its a error on Lexus.com ; wondering if any of you guys have the same ?

#515 of 521 RX 350 - Backseat Hand rest - Premium Package by 12thmonkey

Aug 24, 2012 (5:46 pm)

I recently purchased a RX 350 premium package (Parchment/MapleI Interior. I noticed after I drove drove home that back seat hand rest does not have a wood trim as shown on Lexus.com.
 
Dealership's explanation is that lexus.com has a wrong image .
 
Appreciate a response from anyone who has a similar interior.

#516 of 521 What made you choose RX350? by tlwannabe

Oct 11, 2012 (5:33 pm)

Hello, everyone,
 
I have really enjoyed reading this forum and appreciate everyone's openness.
 
I'm in a position where my car has died on me and I'm going to need to purchase a new car. I had been researching cars anyway so I don't feel too stressed. I'm leaning toward a crossover or small/med SUV to purchase.
 
I'm trying to decide whether it's better to buy a fully loaded "regular" car (toyota highlander, ford edge, etc.) or spring for the luxury car. I've been looking the Audi Q5, BMW X3, Infiniti EX35 (or 37 for 2013) and the Lexus RX350. I can afford the luxury cars, but just wondering if it's worth it. I have driven them all and like the RX the best, followed by the EX35 and the Q5. Just trying to be smart about the purchase and think about long term effects like reliability, maintenance costs, etc.
 
What made you ultimately choose the RX350 during your selection process? Any insight would be greatly appreciated!
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