Last post on Dec 02, 2010 at 2:13 PM
You are in the Chevrolet HHR
What is this discussion about?
Chevrolet HHR, Truck, Sedan, SUV
#147 of 158 Re: Chevrolet HHR: Prices Paid & Buying Experience [kristi_m]
Nov 30, 2010 (1:22 pm)
I also have a 2009 HHR and I was under the impression that all models of the 2010 HHR had XM capabilities but that you have go through XM radio to register your car, so to speak, and pay the monthly fee. We purchased our car new and we had free XM radio for 3 months - after that, it would have 'gone away' if we hadn't picked up the monthly fee on our own. Have you contacted XM?
#148 of 158 Re: Chevrolet HHR: Prices Paid & Buying Experience [sgarz]
Nov 30, 2010 (1:29 pm)
I have not contacted XM, as I can only get it if it comes equipped with a radio that allows XM. This one has just a basic radio, no XM capabilities. I was more than willing to have a XM subscription.... but now if I want it, I'll have to replace the whole damn stereo and have the antenna installed.
I was under the same impression--that XM comes standard in all 2010's... obviously it is not. I was hoping the dealer would admit their mistake and swap it out for me, but they're not admitting to any fault here, either. I'm looking at anywhere from $400-700 to have XM installed. Frustrating.
#149 of 158 Re: Chevrolet HHR: Prices Paid & Buying Experience [kristi_m]
Nov 30, 2010 (3:21 pm)
I believe the answer is in your first post 'rental car' . It is my understanding many fleet/rental vehicles come without some items which are standard for normal new vehicle sales, like XM radio an onstar.
#150 of 158 Re: Chevrolet HHR: Prices Paid & Buying Experience [kristi_m]
Dec 01, 2010 (5:28 pm)
My 2010 HHR LS automatic came with XM radio and Onstar and I paid $13,200 new in July 2010. You should threaten legal action with the dealership to swapout the radio with a GM Chev Factory in-dash XM radio or go to the local media and make a consumer complaint. A dealership can definitaly afford to do this as it is only $500.00 at best to swap out and install. If the saleperson said it had XM hold them to their word and get the BBB involved. The more the local media knows about it, the dealership will fess up and take care of the problem. The HHR is a great car, most people I know have over 100,000 miles on theirs and it is still running strong.
#151 of 158 Re: Chevrolet HHR: Prices Paid & Buying Experience [ray80]
Dec 01, 2010 (5:31 pm)
Also return the car to their doorstep and buy an 2010 HHR LS with Factory XM and OnStar, if nothing is resolved, also stop payment on the check if your not satisfied.
Every dealer needs to make sure their customers are 100% happy with their purchase.
#152 of 158 Re: Chevrolet HHR: Prices Paid & Buying Experience [sgarz]
Dec 01, 2010 (5:34 pm)
Make them sell you a new 2010 HHR with XM radio, you get from chev the 1st three months free and then XM gives you special offers to stay on after 3 months, I got 1 year XM everything for 118.00 a year or $10.00 a month. Its worth a try.
#153 of 158 Re: Chevrolet HHR: Prices Paid & Buying Experience [kristi_m]
Dec 01, 2010 (5:38 pm)
The HHR has low maintenance and is cheap to maintain, It is built with Pride in Mexico, across the river from Laredo Texas. , It has a 5-star crash test rating. A well-made car, probably one of the best ones that chev built!!
#154 of 158 Re: Chevrolet HHR: Prices Paid & Buying Experience [kristi_m]
Dec 01, 2010 (7:43 pm)
The dealer should give you your money back!!
#155 of 158 Re: Chevrolet HHR: Prices Paid & Buying Experience [vagabondchef]
Dec 02, 2010 (8:52 am)
I'm curious, why should the dealer give the money back? The buyer didn't check to see whether the vehicle had the options prior to purchasing. Unless the buyer has a signed paper that states those options were included not much can be done about it. Buying a used car is a gamble one that the buyer has to understand and do their homework on prior to purchase. Now if the buyer has a signed paper stating those options are included then the dealership should correct it, otherwise not much can be done about it.
#156 of 158 Re: Chevrolet HHR: Prices Paid & Buying Experience [alamocity]
Dec 02, 2010 (9:57 am)
Because I still have the listing stating that it includes things that it doesn't. I didn't sit in the parking lot trying to learn how to work the radio. That's where the Owner's Manual comes in and learning it when I get home.
Adding features to the vehicle that are not there is MISREPRESENTATION, whether you catch it or not.