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Prices Paid: Buying & Leasing Experiences Honda Fit Prices Paid and Buying Experiences
1778 messages, Last post on Sep 02, 2008 at 5:16 PM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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Replying to: watsac (Jun 16, 2008 5:23 pm) Rest assured I have told quite a few people about what the dealership is doing, sadly when you need a car and it's that time to buy one and the dealer is acting the way they do during a feeding frenzy, it just leaves a bad taste in your mouth for next time. Also the $400 dealer processing fee is way too much. This place could have had my business for years to come, but instead they chose the short term option. I might buy the new Fit when it comes out but due to the poor and money gouging attitude of the dealer, I will cross shop and possibly buy a different brand than Honda. Does anyone care? Probably not but still it's not just one sale this dealership loses but all further sales from me as well as all other brands in their group. I might buy from another Honda dealer and have it serviced there but just like they can charge what they want. I can decide to buy what and when I want. I've bought about 28 new cars in my lifetime. A few dealerships will never see a another penny from me, ever. Lasting impressions.... Most car dealers are in the game for today and on rare occasions tomorrow. Most don't care about down the road long term buyers any more. Honda has easily the most arrogant people in the car industry as is evidenced by talking to any Honda sales people or sales managers.
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Replying to: tiff_c (Jun 17, 2008 10:32 am) I guess you must be including me in that broad statement? After 13 years here, I still have the same owner, GM, GSM and UCM that were here when I started in addition to several salespeople. Probably a third of my sales are from repeat and referrals. So, I guess at least some of us think long term and try to do our best for our customers.
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Replying to: theconsultant9 (Jun 17, 2008 8:45 am) If you and a customer agree on a price and terms on an incoming Fit, are you really saying you would sell it out from under them if another person comes along and offers more money? I hope I read this wrong. I can't believe a store would do such a thing to anyone! |
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A reporter would like to talk to consumers who are in the market for a compact, subcompact or hybrid vehicle but have had trouble finding one. Please respond to jwahl edmunds.com with your daytime contact information along with the vehicle you are shopping for no later than Thursday, June 19th.
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Replying to: isellhondas (Jun 17, 2008 12:10 pm) Considering all you have written in the past I would sooner walk than buy a Honda from you. You might have the same people at the dealership but if i actually knew what dealership you worked at I'd avoid it like the plague. My wife and i are seriously considering buying a Prius. Then we won't have to deal with the arrogant Honda people. Toyota calls us back and is really working on customer service even tho the Prius is hot right now. I should write a letter to Honda but it's easier to vote with my wallet.
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| Everyone's experiences are different. Prior to buying a Fit four months ago, I was very interested in a Prius. I found the Toyota people at a major local Toyota dealership misrepresented taxes and other costs when it came time to consider sales price. They also underestimated to a very significant degree my trade-in value. I was offended by their arrogance, and walked away from the deal directly to the Honda dealership. I personally had a very positive experience there with a sales price on a Fit significantly below MSRP and with a very reasonable trade-in offer. Regarding "insane" prices, for the amount you spend on your Prius, you can buy 1 and 2/3 Fits, or buy one Fit and pocket close to $10K. With the annual mileage we drive and even assuming $5 gas, the breakeven point for us on the Prius would have been beyond 22 years of ownership. I hope you enjoy your Prius. | |
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Replying to: tiff_c (Jun 17, 2008 10:08 pm) Finding a Prius may be a real challenge for you from what I'm hearing. As far as arrogant attitudes, they are often brought on by the customers we have to deal with.
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Replying to: isellhondas (Jun 18, 2008 6:33 am) However, I must take issue with isellhondas' statement ("As far as arrogant attitudes, they are often brought on by the customers we have to deal with"). There is NEVER an excuse for arrogance. Period. Blaming someone else for such behavior only makes it worse--and supports tiff's position.
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Replying to: taximom5 (Jun 18, 2008 10:17 am) Sometimes I really have to work hard to disarm people. They have to feel comfortable dealing with me. Probably as a result of a previous bad experience somewhere else.
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