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Subaru Outback Prices Paid & Buying Experience

2265 messages, Last post on Dec 05, 2009 at 2:45 PM
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| So I thought I had a good deal on a 2010 outback. After having visited the dealer twice during the week I called Friday just to finalize the terms. From an MSRP of 26690 ( premium) I would pay $25135 plus tax and tag. They agreed to waive the "dealer fee" of $799( a ridiculous amount anyway). So when I arrive today to sign the papers the guy started writing and the price he wrote was $25635 and when I pointed out that this was not what we agreed he thought for a moment and said "okay.. we can do it at that price" as if he were doing me some kind of favor and had no recollection of our conversation. Then the sales ticket has the $799 fee there and I reminded him he agreed to waive it. He then said "I told you I would try to get it waived, let me go talk to the manager" of course he then returns and said the manager can't waive the fee. With that I got up and told him "let me know if anything changes" and promptly walked out. Then they called back an hour later and said they had a "solution". They would waive the fee of $799 but instead of giving me $16000 for my trade they would give me only $15200. This is why car salesmen have the reputation they do. What did they expect me to say? "ohhhhh that is a MUCH better deal, thanks". Idiots. Needless to say I will NOT be buying a Subaru for this reason alone. | |
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Replying to: trome (Oct 31, 2009 6:03 pm) Give them credit card number to charge a deposit of $100 - $200 to hold the car for you for today so they can't come out an excuse of sold your car before your arrival anf put you to another different offer again. Now there is still a possibility of the manager sayin " Oh! Sorry the salesman made a mistake and we can't honor that price." To avoid this you can ask the manager (not the salesman) to email you the numbers or send you a signed draft with manager's signature. Tell them you need this to be done because you don't want to meet any SURPRISE when you close the deal down there. |
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Replying to: bnatale (Oct 30, 2009 5:08 pm) 25758 car 1350 leather 2338 tax 75 dealer reg app fee 158 DMV re-reg fee 10 Inspection 167 filing fee 13NYS tire fee $29871 OTD Could of prob. gotten some of the fees reduced and/or had the car for "real" invoice as I was shooting for but was in no mood to haggle. Car is in transit and expected this week. I'm thinking of removing leather and living with the cloth for a year or two and replace leather pure aftermarket. Anyone have any recommendations for aftermarket leather on long island NY? |
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Replying to: trome (Oct 31, 2009 6:03 pm) As said by another, do the whole thing via email & get a fax (or otherwise) copy of the sales agreement before you even walk in the door. And tell them in advance that is how you will buy the car, and if they want the sale instead of some other dealer or mfr getting it, they will comply. BTW bring in your own financing. They will gyp you all over the place if you go with theirs. We are getting ours from husb's credit union. |
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Replying to: trome (Oct 31, 2009 6:03 pm) Please do not let this tarnish your hopes for a Subaru. I too had a unpleasant experience at the first Subaru dealer I went to (even with an A rating), which led me to cautiously find another dealer (I wasn't ready to give up on Subaru yet). After lots of calls and emails, I found the right one, less than an hours drive away. I ordered my Subaru with ease, locked in pricing, trade, and warranties in writing. Now please go online and file that complaint (and maybe send the complaint to Subaru too), if more of us filed these complaints, maybe things would change. Good Luck! Please let me know how you make out. |
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Replying to: trome (Oct 31, 2009 6:03 pm) |
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| Just purchased a Ltd. with moonroof, the autodimming and homelink equiped rearview mirror, cargo net, and mud flaps for what I was shown as invoice at $28,449. With the few extras added in, that seemed about right for invoice. The dealer at first tried to push me with the Costco or AAA price of $500 over invoice, but after I told them thanks but no thanks, they came back and met my request of invoice. Perhaps I could have nocked another hundred or so down if I had used the email-blast system, but I felt this was a decent price. It was within the range of decent pricing from truecar.com | |
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Replying to: trome (Oct 31, 2009 6:03 pm) I'm going to buy very soon using the VIP program and don't ever wish to support such a dealership. |
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I will gladly name the dealer: Bird Road Subaru, Miami, FL
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So after Bird Rd Subaru showed they cannot be trusted I called William Lehman subaru and at least they were honest enough to tell me up front that they would NOT sell me a car for what I wanted to pay. I think I will just get a Honda CRV. At least the Honda guys are drama free.
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