Last post on Oct 14, 2006 at 1:31 PM
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Chevrolet HHR, Wagon
#80 of 159 HHR Check Chg Sys
May 20, 2006 (12:24 pm)
Has anyone had their "Check Chg Sys" light come on? I've had it in the shop two times, and now she is back at the shop again.
They first said their was a loose wire, I picked it up and got about 15 miles from the dealership when babading! The Check Chg Sys came on again. Hmm, I drove back to the dealership, and of course, it no longer says to "Check Chg Sys". They changed the alternator and called to have me pick it up.
I got about .25 miles from the dealer when on comes the light, at least it stayed on for them to verify that it wasn't charging, intermittently.
I just drove it back to the shop this morning, on the way to the shop the Check Chg Sys was lit, then the Battery Saver On light came on and my anti-lock brakes and steering were going off and on. Wahh!
#84 of 159 Re: emerging problem with HHR [wilty]
Jun 05, 2006 (1:59 pm)
About a week after my Arbitration submission was in the system, I received a call from GM telling me they were willing to install running boards free of charge and asked me what dealership I would like to install them. It is pretty pathetic that you have to make that much noise to resolve what is clearly their issue. I think they still struggle with the difference between problem resolution and customer satisfaction
#85 of 159 Re: squeeky steering wheel [luminalady97]
Jun 05, 2006 (4:44 pm)
Got the "squeaky steering wheel" problem? Anyone else with this issue???
#86 of 159 Re: emerging problem with HHR [bertv]
Jun 05, 2006 (4:47 pm)
To whom did you raise grief with. I too would like running boards. They painted and we paid for flaps, but this won't help come winter again.
#88 of 159 Re: emerging problem with HHR [golferswife]
Jun 07, 2006 (8:44 am)
I took two paths. The General Manager at the dealership went to bat on the issue (push hard to ensure the dealer is interested in being part of the solution). I also called the customer service number - it is in the back of your owners manual. I went through 2 levels there and got no satisfaction. This avenue being exhausted, I went to the arbitration process identified in owners manual. The US and Canadian systems may be slightly different.....I applied to kick off the arbitration process. With this much attention, they may decide it is easier (and cheaper) to settle - I think the arbitration process would be pretty expensive for GM. In all my dealings, I just ensured I was professional, but yet very aggressive. Hope this helps.
#89 of 159 Re: TC light on (in Park) = Hard Shifting Auto - HELP!! [redgeminipa]
Jun 07, 2006 (4:28 pm)
red-I had the exact same problem 3 times before the TC light would go on for the dealership. They thought two wires were rubbing together. They kept it for 3 days trying to track down the problem. I am trying to find the paperwork saying just what the mechs did- I will get back to you. Don't give up. It is not a lemon. It is a good car.(why do I feel like Frau Blucher in Young Frankenstein?)