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Chevy HHR: Problems & Solutions - READ ONLY

159 messages,  Last post on Oct 14, 2006 at 12:31 PM

You are in the Chevrolet HHR Maintenance & Repair Forum. Your Host is kcram

What is this discussion about? Chevrolet HHR, Wagon


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#22 of 159
Re: emerging problem with HHR [firewatcher] by golferswife
Mar 11, 2006 (3:06 pm)

Replying to: firewatcher (Mar 08, 2006 1:16 pm)

I to am having the problem with the back panels. I called GM and they set up for my area rep to look at it, he first said he would not fix it because it was caused by debris on the road and insisted that I must live on a gravel road which I do not the HHR had never even been driven in gravel. Only snow where there was salt on the road. He then said he would fix if I put running boards on it at $750 dollars. He asked why I purchased it without them. I insisted that he fix it and I shouldn't have and couldnt afford to put the running boards on at this time. I also told him that if is going to be the problem with all of them without running boards why not make them standard. Appartenly the same thing happened with the Trailblazers when they came out so running boards are no standard.He also said that he hadn't seen many without running boards but apparently you guys are out there. They are going to fix my paint at a one time only thing, but hopefully others will complain as well and more will be done
#23 of 159
Re: emerging problem with HHR [golferswife] by geemac
Mar 13, 2006 (10:02 am)

Replying to: golferswife (Mar 11, 2006 3:06 pm)

I am getting the same crap from GM. I am still waiting for the district service rep to contact me. It seems that some Canadian purchasers are getting boards installed at no cost by the dealers but not those of us stateside. I am starting to have second thoughts about having purchased an HHR, even though I otherwise love the thing. In addition to the sandblasted rear quarters I also have a chip in the windshield. I have a 1992 Mercury Capri with better than 120K that is holding up better than my HHR. I took a closer look at a PT Cruiser recently and notice that the design below the belly line seems to have taken into consideration the matter of road debris damage.
#24 of 159
Re: emerging problem with HHR [geemac] by golferswife
Mar 13, 2006 (3:36 pm)

Replying to: geemac (Mar 13, 2006 10:02 am)

Funny you should mention a chip in the windsheild. Have onw of those too but I just took for granted that a rock hit it and that happens. Never considered a defect. Where did you get info about candian buyers, just curious. It took me some searching to even find anyone complaining about the HHR. We to love the look and everything but the problems. I think now I should have taken my father's advice and not bought a car the first year in distribution. ">
#25 of 159
Re: emerging problem with HHR [golferswife] by geemac
Mar 14, 2006 (9:59 am)

Replying to: golferswife (Mar 13, 2006 3:36 pm)

www.hhrclub.org has a number of forums relating to the HHR. You will find the posts there, under technical information, I believe. The windshield chipping seems to be something of a problem due to the way the glass is constructed. The aftermarket windshields are apparently made differently and are less prone to chipping. Plus, they have a nice tint band across the top which adds a custom touch to the car. I hope mine begins to crack so that my insurance will replace it. There is another HHR site that has some good forums on it but I can't remember it offhand and I am at my work computer right now so I don't have the site in my history.
#26 of 159
Re: emerging problem with HHR [golferswife] by geemac
Mar 14, 2006 (2:14 pm)

Replying to: golferswife (Mar 13, 2006 3:36 pm)

The other forum address is www.chevyhhr.net. Your dad may have a point, but I think there is more good than bad about the HHR. I love mine and it is the first brand new vehicle I have ever purchased. It has been fun to drive around in something that other people haen't seen yet. I was asked recently if it was a new PT Cruiser model.
#27 of 159
Running Board Issue by geemac
Mar 15, 2006 (10:25 am)
My local dealer offered to paint the rear quarters of my HHR and install running boards for $300. He called other dealers as well as GM and no one was addressing the problem at present. He further agreed to refund the $300 if GM eventually agreed to pay for installation of running boards on HHRs. Since the damage isn't too severe -- yet -- I decided to accept their offer before the car is damaged more than it already is. At least my local dealer is willing to do something top stand behind the vehicle, even if GM isn't.
#28 of 159
Re: Running Board Issue [geemac] by golferswife
Mar 15, 2006 (7:12 pm)

Replying to: geemac (Mar 15, 2006 10:25 am)

Well you got a better price than me. But i guess at least my paint is getting fixed and I am going to pay for the splashguards myself.. As many complaints as I have read surely they will do something more about it soon. At least I hope!!
#29 of 159
Re: Running Board Issue [geemac] by long_tall_texa
Mar 16, 2006 (7:29 pm)

Replying to: geemac (Mar 15, 2006 10:25 am)

I have the same issue. I had my blue 1LT for 1 month when we got a 2 day ice storm in Dallas. They sanded all the roads for the ice. I only drove in the sand for 2 days. Once everything dried out and I washed my car, I found out I'd been sand-blasted. Rear fenders and kick panels had a frosted look. My local dealer did not hestitate to say it was a problem. Immediately offered to repaint for me. They did some investigation with GM and no official word from GM on it. My dealer is installing the molded splash guards and repainting at GM's expense. I am having them leave the plastic guards off of the rear fenders. I am going to take it straight to the local vinyl shop after it gets repainted to have them put clear vinyl on the rear fenders. At least that will protect the paint until GM officially decides what to do for a permanent fix. Vinyl shop quoted me about $35 to cover the fenders and kick panels for me. At least when that gets messed up, it can be peeled off and new vinyl put on. I checked on Running boards at the dealer and they quoted me $697 for parts only. I would install myself. I am very happy with my dealer's response. Hope GM will eventually step up to the plate for us though.
#30 of 159
Re: Running Board Issue [long_tall_texa] by long_tall_texa
Mar 17, 2006 (1:34 pm)

Replying to: long_tall_texa (Mar 16, 2006 7:29 pm)

Update: Just picked up my HHR from the dealer after the repaint. Looks great. The body shop said that I need to wait about a week before puting vinyl over the freshly painted fenders. The service manager said that if I decide I do want the vinyl, let him know and GM will take care of that too. They even gave me a rental while my HHR was being re-painted. I have to say, I have great dealer support. Hate to hear that many of you do not have the same luck.

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