Carmax - What's Your Experience?

898 messages,  Last post on Jun 01, 2013 at 7:35 AM

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What is this discussion about? Car Leasing, Car Financing

#889 of 898 Allow Inspections by koctailz

Nov 29, 2012 (2:38 pm)

Does CarMax allow the vehicle to be taken off their lot to have it inspected by an independent mechanic? Also in regards to no haggle pricing. What has people's experience been on negotiating with them. I like to haggle and will not pay their inflated prices.

#890 of 898 Re: Allow Inspections [koctailz] by voicemailking

Nov 29, 2012 (4:06 pm)

Replying to: koctailz (Nov 29, 2012 2:38 pm)
No, you have to purchase the vehicle, then you have an unconditional 5 day return policy, you can return the car for any reason at all, no money is lost. Or you can bring a mechanic with you but will not have access to a lift. No haggle, you can try, but they have and never will allow it, all prices are etched in stone.

#891 of 898 Re: Allow Inspections [voicemailking] by koctailz

Nov 29, 2012 (4:21 pm)

Replying to: voicemailking (Nov 29, 2012 4:06 pm)
Thanks for the info. The no haggle thing is a deal breaker for me as their prices are a little inflated imo. It's too bad because it does appear they score some nice vehicles at auction. They have a lot of luxury vehicles with low mileage that have come off leases. They must be able to use their clout at these auctions to get fair prices too. Then mark up $4k and sell. Good for them and bad for the consumer. Why are people so afraid to negotiate. I just don't understand this.

#892 of 898 So Many Complaints by sandman_6472

Mar 11, 2013 (3:16 pm)

Why would anyone buy from this place? They have ridiculous prices and the stories in here make me sick as to their shady tactics and problems paying their bills. Folks, please stay away...far away from these clowns. There are plenty of legitimate places to purchase a vehicle. When I read these stories, glad I buy new cars now. Would rather buy a less expensive new that an inflated lemon with issues that are covered up before purchase.
Folks, use your brains and do not bu from CarSux!
 
The Sandman

#893 of 898 CARMAX by voicemailking

Mar 11, 2013 (4:40 pm)

Carmax is very legitimate. They are used cars! They warranty them, offer extended warranties, and have a 5 day money back guarantee, unconditional. Yea, like anywhere, they have issues sometimes, but they put out a decent product and the price is worth knowing you did not buy a wrecked car.

#894 of 898 Re: CARMAX [voicemailking] by ken117

Mar 12, 2013 (3:48 am)

Replying to: voicemailking (Mar 11, 2013 4:40 pm)
Carmax sells vehicles at high prices. Supposedly their pricing is non-negotiable which rarely results in the best price. Carmax may be convenient but at a price. Having shopped Carmax on multiple occassions, savy buyers can find better pricing elsewhere.
 
And, since Carmax sells all brands, I would question the ability of their mechanics to work on all brands.

#895 of 898 Who really owns the car I paid cash for? by hot_in_oxnard

Apr 04, 2013 (6:49 pm)

Just before Christmas 2012 I bought a car from Carmax Oxnard to the tune of $30,700.00 I paid by cashier's check from my credit union which happens to be just across the freeway from the Carmax. Certainly close enough to call and verify the legitimacy of the cashier's check if they thought it was a fake.
Now here it is April and my credit union just called to tell me they are releasing their lienholder status on my car because I never had a loan through them to begin with.
 
But I am TRULY thrilled that Carmax gave my bank the legal authority to lay claim to a car i ultimately paid cash for. There was NO disclosure that by paying with a cashier's check I would be essentially granting the issuer of the cashier's check a legal claim to my car.
 
YET my bank is the entity that has had the pink slip to my car in their hands for over 3 months now.
 
Thanks Carmax for shooting to hell what had been a good experience.

#896 of 898 Re: Carmax Impressions [dwynne] by homer72

Jun 01, 2013 (7:31 am)

Replying to: dwynne (Apr 15, 2008 6:59 am)
I'm a bargain car shopper for the last 15 years. I've gotten the Edmunds trade in vaue for the last 4 cars I've bought from dealers. HOWEVER I am buying my current car from carmax for 1 reason. I can't find it anywhere else. I want an Audi A4 Convertible with Quattro Trans 2008 or newer. They just can't be found, I've driven 100's of miles looking at cars and none of them had quattro and my Audi mechanic said you can't buy the 2WD. So I'm stuck and carmax had a reasonably priced car on a lot far away that I paid to ship to the lot so I could buy it. For me because I wanted a specific car, I didn't have much option.
 
Given a normal car purchase I wouldn't go near them, I can haggle 3-5k our of a carmax price.

#897 of 898 Re: Carmax is a JOKE [dwynne] by homer72

Jun 01, 2013 (7:35 am)

Replying to: dwynne (May 29, 2008 7:55 am)
My 2001 VW Beetle would disagree with you about reliability... still running strong after 13 years.
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