Last post on Jul 09, 2013 at 10:02 AM
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Car Leasing, Car Financing
#890 of 904 Re: Allow Inspections [koctailz]
Nov 29, 2012 (3:06 pm)
No, you have to purchase the vehicle, then you have an unconditional 5 day return policy, you can return the car for any reason at all, no money is lost. Or you can bring a mechanic with you but will not have access to a lift. No haggle, you can try, but they have and never will allow it, all prices are etched in stone.
#891 of 904 Re: Allow Inspections [voicemailking]
Nov 29, 2012 (3:21 pm)
Thanks for the info. The no haggle thing is a deal breaker for me as their prices are a little inflated imo. It's too bad because it does appear they score some nice vehicles at auction. They have a lot of luxury vehicles with low mileage that have come off leases. They must be able to use their clout at these auctions to get fair prices too. Then mark up $4k and sell. Good for them and bad for the consumer. Why are people so afraid to negotiate. I just don't understand this.
Mar 11, 2013 (2:16 pm)
Why would anyone buy from this place? They have ridiculous prices and the stories in here make me sick as to their shady tactics and problems paying their bills. Folks, please stay away...far away from these clowns. There are plenty of legitimate places to purchase a vehicle. When I read these stories, glad I buy new cars now. Would rather buy a less expensive new that an inflated lemon with issues that are covered up before purchase.
Folks, use your brains and do not bu from CarSux!
Mar 11, 2013 (3:40 pm)
Carmax is very legitimate. They are used cars! They warranty them, offer extended warranties, and have a 5 day money back guarantee, unconditional. Yea, like anywhere, they have issues sometimes, but they put out a decent product and the price is worth knowing you did not buy a wrecked car.
#894 of 904 Re: CARMAX [voicemailking]
Mar 12, 2013 (2:48 am)
Carmax sells vehicles at high prices. Supposedly their pricing is non-negotiable which rarely results in the best price. Carmax may be convenient but at a price. Having shopped Carmax on multiple occassions, savy buyers can find better pricing elsewhere.
And, since Carmax sells all brands, I would question the ability of their mechanics to work on all brands.
#895 of 904 Who really owns the car I paid cash for?
Apr 04, 2013 (5:49 pm)
Just before Christmas 2012 I bought a car from Carmax Oxnard to the tune of $30,700.00 I paid by cashier's check from my credit union which happens to be just across the freeway from the Carmax. Certainly close enough to call and verify the legitimacy of the cashier's check if they thought it was a fake.
Now here it is April and my credit union just called to tell me they are releasing their lienholder status on my car because I never had a loan through them to begin with.
But I am TRULY thrilled that Carmax gave my bank the legal authority to lay claim to a car i ultimately paid cash for. There was NO disclosure that by paying with a cashier's check I would be essentially granting the issuer of the cashier's check a legal claim to my car.
YET my bank is the entity that has had the pink slip to my car in their hands for over 3 months now.
Thanks Carmax for shooting to hell what had been a good experience.
#896 of 904 Re: Carmax Impressions [dwynne]
Jun 01, 2013 (6:31 am)
I'm a bargain car shopper for the last 15 years. I've gotten the Edmunds trade in vaue for the last 4 cars I've bought from dealers. HOWEVER I am buying my current car from carmax for 1 reason. I can't find it anywhere else. I want an Audi A4 Convertible with Quattro Trans 2008 or newer. They just can't be found, I've driven 100's of miles looking at cars and none of them had quattro and my Audi mechanic said you can't buy the 2WD. So I'm stuck and carmax had a reasonably priced car on a lot far away that I paid to ship to the lot so I could buy it. For me because I wanted a specific car, I didn't have much option.
Given a normal car purchase I wouldn't go near them, I can haggle 3-5k our of a carmax price.
#897 of 904 Re: Carmax is a JOKE [dwynne]
Jun 01, 2013 (6:35 am)
My 2001 VW Beetle would disagree with you about reliability... still running strong after 13 years.
#899 of 904 Carmax: Good, but still has car "salesmen"
Jul 04, 2013 (10:23 am)
We picked out a car to look at online to be transferred from Nashville to Atlanta at no cost. We liked that.
The test drive went well. Our associate knew the car quite well, gave us plenty of time to drive and look it over. We liked that.
In hindsight, we wish we our current car was being appraised while we were test driving. We had to kill time when we got back from the test drive while it was appraised. We suggest you get that going before your test drive. Our appraisal was more than fair. We liked that.
Your financing was 1/2% under our best one from our Credit Union. We liked that.
Maxcare (their extended warranty) was offered to us. Our associate went over the benefits. At first glance we thought it was a good deal, especially since it was included in the financing. But since we never buy at the moment we see something, we told him we'd do some more research on the car and everything and then come back that afternoon.
After some research, we thought they had a good deal on the vehicle but not on Maxcare and came back to buy the car. After hearing we didn't want Maxcare, our associate wouldn't let up on it over the next 45 minutes of closing on the car. Over and over again he wanted to get us to buy it, even stating at one point, "I guess you don't want to take care of your car."
The more he went on and on about it, the more we knew Maxcare was not a good deal. He must have been losing out on a commission, which means it costs too much because they have the commission built into it. This is the only downside to Carmax: their associates are on commission, just like a dealership.
The last disappointing thing that happened (in an otherwise good experience) is that the money they were paying us for my car wasn't put into bringing our new car price down, but was post financing to bringing down my payments, like a pre-payment. The later did bring my final financing down but was more than me insisting they move it to bring my car's final cost down, thus lowering my principle and thus lowering even more my monthly payments. I guess this is another way Carmax makes money.
So all in all, it's not 100% "the way car buying should be" but it certainly better than buying used from a dealership or Joe Shmoo.