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Smart Shopper Carmax - What's Your Experience?
762 messages, Last post on Nov 14, 2009 at 11:37 AM
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Replying to: emc3 (Nov 05, 2009 6:37 am) More than likely her lover  , she clearly has little interest in her customers. I can see how they probaly do those 125 point checklist inspections, look over the important stuff, then check everything else off without close inspection. |
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I was at mine today... They are losing business due to road construction along the I-94 and the Frontage Road because people think the frontage road that they are on is closed. But its not! They were all chatty and cheerful for some reason; I'm hope they don't think its Saturday. lol I chatted with everyone like I always do. Give them hope; "Hey we're in a recession but customers like me; you'll be fine" I ran into my saleswoman. We had a nice conversation like always. She told me Carmax is cutting "Demo" rights to consultants. Then told me; her and her daughter drove a Vette to Chicago and enjoy nice long cruise back home along the nice expensive areas of Chicagoland yesterday. I guess she wants to end demo luxury with a bang! lol I told everyone; next month when I'm getting service for my wheel bearing problem. That I'll share few pizzas with them. I'll probably hit my employer "Weekly Sales bonus" next month which is $100s; probably use it to buy. Don't think they are only using me for another deal...I'm pretty much away from that stage; they talk in front of me like I am their very own "Blue Shirter." I guess I'm the living proof that the whole "Carmax only treats you like a number..." isn't true! |
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Despite some misgivings (poor web feedback on Carmax lowball offers) decided take my car to Carmax for appraisal given the positive experience I had with them five years ago. This time around the process was a waste of my time. Carmax offered me $2000 below Mannheim auction rate for a 2005 Honda EXL-V6 in mint condition with 40700 miles. Appraiser admitted car was in exceptional shape (no Carmax detailing required...it had already been professionally detailed) but cited poor local market conditions for low offer. Not sure why they cite KBB on website anymore if they are not going to be anywhere near it. FYI.....research on Carmax selling prices for this vehicle (same mileage) is $16,000 nationwide....suggesting a Carmax profit of $4500 on the car. Sold it PP for $14,750...$3,250 more than Carmax offer (dealer offered $12,950). Maybe it was the locale....Carmax in Colorado Springs appears to be feeding primarily on the soldiers/airmen at local bases.
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Replying to: anasazi1 (Nov 13, 2009 1:01 pm) |
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Smart Shopper Carmax - What's Your Experience?
