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Smart Shopper Carmax - What's Your Experience?
762 messages, Last post on Nov 14, 2009 at 11:37 AM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
Walk away from a Carmax deal...Why didn't I thought of that?? "Sorry, I'm not signing those papers unless I get the transmission I want (5-speed)"...  Oh that's right, cause I was 23 years old, female, and went alone when I went to buy my Scion tC! And, I didn't know how to. I operate forklift trucks for a living, I would of figured on the way out! LMAO Automatic is fun but not enough  Doing a transmission change is too much $$$ |
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You know what would be a smart move? If Danica Patrick ever does the Nascar move? Carmax takes up on her main sponsorship... Just think what type of money Carmax would make off of her? Since the corporation is strong believer in Diversity; she would fit under that. Carmax has connections with Toyota and so does Danica Patrick (she raced Toyotas in their own minor league series.) ---- I wouldn't know if Carmax would let her do Carmax commercials with sex appeal? I'm still laughing out loud seeing that Boost Mobile with the pit crew wearing tight skirts and high heels! LOL |
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Replying to: muttman (Jul 01, 2009 7:48 pm) You totally missed my point. Carmax advertises one price plus their processing fee of $149. Well that $149 processing fee does not include this one particular fee. Why don't they disclose this fee up front? Why not include it in the $149 processing fee or maybe raise that to cover it? Maybe you prefer to walk in blindly to the business office having no idea what the fees are after negotiating your price. But I prefer to know any and all dealer fees (not state fees) while shopping and negotiating at a non-Carmax type store so I can compare apples to apples on the total price. Kind of hard don't you think to compare prices without knowing all the fees up front. My point is it was not disclosed to me until signing the papers in the business office. |
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Replying to: mitchflorida (Jul 03, 2009 7:06 am) You are talking about a trivial amount of money compared to the cost of the car. Yeah that's been my experience as well but surprisingly the Chrysler Sebrings at Carmax were priced very competitively. And I also agree about the feeling that Carmax was honest and always disclosed everything, but I know differently now. That's why this thing floored me when they explained it to me. I wasn't about to walk away from the deal for $24.
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Replying to: mikefm58 (Jul 07, 2009 3:35 pm)
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Replying to: nortsr1 (Jul 09, 2009 6:08 am) Doh, silly me, I thought this forum was titled "Carmax: What's Your Experience?". What's your point?
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Replying to: mikefm58 (Jul 09, 2009 6:50 am) There was no name-calling, no scary hyperbole... just a comment on how the process could have been handled better by Carmax. |
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What is your address???? I'll write you a $25.00 check. So everyone can be happy! (Note to Carmax Corp)- I'm such a team player and tries to make sure everyone is happy! Isn't that the number one thing Carmax interviewers look for during applicant interviews? Darn! I have the feeling someone  KMX HQ reads this thread and is snooping into my customer file LOL (I am a very generous person )
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I have had only good experiences with my local (Texas) CarMax. I never walk into a car deal without doing my homework, so I know what I want and what to expect to pay. I never felt like I was being lied to and certainly not pressured to buy at CarMax. My latest experience was this: We had CarMax do an appraisal and give us a trade in estimate on our 2004 Explorer, while shopping for our 2006 Murano. We found our Murano deal elsewhere a few days later, and like some magic spell was broken, our A/C compressor died in the Explorer. We drove the Explorer into the CarMax lot and brought with us their 7 day guaranteed purchase agreement, and they gave us every penny, no questions asked. On another forum here in Edmunds, there is a lot of dicussion about trade-in value and what Kelly Blue Book actually means (which apparently is very little). The recommendation from those who sound like they know is - take your business to CarMax. They will give you a better deal than any dealership. And I believe it.
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Replying to: emjay1 (Jul 30, 2009 10:15 am) I went to Carmax, they gave me a ridiculous low-ball offer, and a voucher that said that the appraisal was not valid if the the condition of the car changed. I can't recommend them for buying or selling, but some people who hate to bargain seem to like it there. |
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