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Carmax - What's Your Experience?

763 messages,  Last post on Dec 05, 2009 at 7:43 AM

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What is this discussion about? Car Leasing, Car Financing


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#51 of 763
Re: 2 car months??? [isellhondas] by jipster
Feb 27, 2006 (12:33 pm)
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Replying to: isellhondas (Feb 27, 2006 6:24 am)

 He wrote if you're not selling at least 8 a month you will be talked to...and that four consecutive months of 2 per month will earn you your walking papers. But, then again...CarMax profit margins on sold vehilces are A LOT higher than new car dealerships.Think outside the box.
#52 of 763
Still... by isellhondas
Feb 27, 2006 (2:03 pm)
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I would be bored to death with that kind of volume.
 
Don't be too sure about their "higher" profit margins either.
#53 of 763
Re: carmax [basscadet] by usedcarbuyer
Feb 27, 2006 (6:34 pm)
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Replying to: basscadet (Feb 25, 2006 9:35 pm)

Is there REALLY NO ROOM for negotiations at CarMax? I have proposed to pay the asking price, but requested that they pay the extended warranty. However, the car is at 29K miles and would have a powertrain until 70K plus the factory warranty to 50K. Am I better off with no warranty at all from CarMax? I use my car for work and rack up lots of miles quickly. My last certified used car with warranty to 100K saved me on numerous occasions. Your thoughts would be greatly appreciated! Thanks!
#54 of 763
Re: 2 car months??? [isellhondas] by basscadet
Feb 28, 2006 (5:31 pm)
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Replying to: isellhondas (Feb 27, 2006 6:24 am)

I didn't say it was acceptable, I just said that is the bare minimum to keep your job!
 
I was selling more than 8 cars a month and I was only working Saturdays and Sundays.
#55 of 763
Re: carmax [usedcarbuyer] by basscadet
Feb 28, 2006 (5:36 pm)
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Replying to: usedcarbuyer (Feb 27, 2006 6:34 pm)

usedcarbuyer,
 
There really is no room for negotiations. Zero. They have never wavered from that policy. I know it sounds unbelievable, but the software itself makes it impossible to change the price of a vehicle. It simply cannot be done.
 
Should you get the warranty? Yes. It's peace-of-mind is well worth it unless you are absolutely cash-strapped and can't afford the additional $30 a month or so for the warranty.
 
I would not get the warranty if you were looking at a Honda or Toyota product, however. As long as you perform the maintenance, you should be good. No guarantees...but I'd take that bet (and I'm not a gambling man).
#56 of 763
Re: carmax [basscadet] by british_rover
Feb 28, 2006 (5:48 pm)
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Replying to: basscadet (Feb 28, 2006 5:36 pm)

See this is why over all no haggle pricing will never catch on. There are always some people who just think every price is negotiable.
 
When I ran my shop I always had a few old men, no offense to any of you seniors now just stating the facts as i saw them, who wanted to haggle me on the price of our services.
 
Usually went something like this.
 
Customer: I see that transmission service is 74.95 so what will you charge me for it.
 
Me: Well it is actually 74.95 plus tax unless you are driving a state vehicle then I won't charge you sales tax.
 
Customer: NO, that is what you are asking for it what will you sell it for.
 
Me: 74.95 the same price I charge everyone for that service.
 
Customer: Well XXXX place down the road is only asking 69.95 why shouldn't I just take my car down there.
 
Me: If you want to go down the road to then you are more then welcome to. We haven't started the oil change on your car yet so you can leave if you want and won't owe us anything.
 
Customer: Ah hell I want the oil change those XXXX down the road charge too much for it you guys are cheaper.
 
Me: Well sir why don't you have a seat in the lobby and I will get to work on your car.
 
Ughhhhhhhhhhhhhhhhhh
#57 of 763
Re: carmax [basscadet] by usedcarbuyer
Feb 28, 2006 (11:13 pm)
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Replying to: basscadet (Feb 28, 2006 5:36 pm)

Basscadet--THANKS so much! Your input gave me peice of mind. I actually did buy the car today. Paid the asking price (which was fair--approx 3K below KBB--listed as one of their "last chance cars" which had been on the lot approx 100 days). I did have them instead of adjusting price perform the 30K service--fill it up--new car mats--extra key...etc (little items) and I felt as good as I could about having to purchase a new car. I bought a Toyota--so passed on the service plan, which I hope will be the right move. My old car was a Volvo--so I got killed (not too bad bc I did have a warranty). Needless to say...the mistakes I made in the past have led me to the extensive research this time.
Thanks again for your help!!
 
I agree with you british rover. With that being said, I normally am not one who bargains everything. However, it seemed fundamentally wrong NOT to deal with a car dealership. Almost strange, really. And this is only my second run at it. However, I did get burned a tad on my last deal......Heres to hoping this one is a lot better!!!!!!!
#58 of 763
No customer survey from carmax? by windycity2
Mar 01, 2006 (4:55 pm)
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Replying to: jipster (Feb 13, 2006 5:46 pm)

Last year I bought a brand new 2006 Toyota Camry from CarMax in Wisconsin(Yes carmax in wisconsin do seel new cars) at a very good unbelievable price.
 
But I noticed following strange things :
i) I understand that when you buy a new car salesman is support to explain you all the functions of the car. But he didn't do it he just handed over the keys.
ii) At that time salesman said he will call me in a week to findaout my experiences but so far no call(even after 4 months)
iii) There is no communication from Toyota at all. No welcome leetter no customer survey.
 
What do you think happened? I am suspecting if my purchase is legimitate one? How is that CarMax didn't inform Toyota about it until now?
#59 of 763
Re: No customer survey from carmax? [windycity2] by chuck1
Mar 02, 2006 (11:58 am)
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Replying to: windycity2 (Mar 01, 2006 4:55 pm)

If you got a good price, that's all that matters. You can read the owners manual to find out about the different operating systems in your car. As far as a letter from Toyota, I purchased a new 4Runner from one of the largest Toyota dealers in Southern California and never received any "welcome letter" from Toyota. And to be perfectly honest, I don't need another piece of junk mail in my mailbox, I get enough. If you purchased the car new, and it was registered correctly, that's all you need to get the warranty.
Best of luck with your new car!
#60 of 763
Selling Cars to Car Max by horkycaj
Mar 02, 2006 (10:09 pm)
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I have been to Car Max a few times here in Las Vegas. I ended up selling 2 cars I no longer needed it was simple, quick, and painless. I have never bough a car from them. I am planning on getting a new van at the end of the month. I am going to take my old car to Car Max and see what they will give me for it. You get a nice report with the offer to buy your car valid for 7 days or 300 miles. The report includes a list of features they looked at to appraise the car and the overall condition (my report listed exterior, frame, mechanical, tires, interior) In addition there was a statement on the Appraisal offer that I could get a tax savings of $495.00 if I bought a vehicle while selling the one that was appraised. Don't know if the tax savings is available in all states but good info to know for NV. The Car Max appraisal will give me a good idea of what my car (as a trade in) is really worth and any addtional tax savings. It will be interesting what they tell us 'cause it was appraised in July of 2005, car (body, interior etc.) is in same condition just 8 months older with 5000 more miles. In July the Car Max offer was exactly the same amount that we paid for our car. I just hope that the value didn't drop too much in the last few months! I think this written appraisal will be invaluable when I go shopping for a new van at the end of the month. At least I will have a Car Max back up offer if the dealer won't give me a fair price on my trade.

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