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Carmax - What's Your Experience?

762 messages,  Last post on Nov 14, 2009 at 11:37 AM

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#21 of 762
The problem I have with Carmax by 1racefan
Feb 14, 2006 (5:25 am)
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is that their cars are typically more expensive than other places ($1000-$1500 on the average car). I am of the opinion that if I am going to pay this much more for a "used" car, I am going to buy it from a dealership that is selling it with a Certified Pre Owned warranty. I have seen many a CPO vehicle at other dealerships with 10-30K miles on them that look everybit as good as what's at Carmax.
#22 of 762
Re: basscadet [jipster] by british_rover
Feb 14, 2006 (6:15 am)
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Replying to: jipster (Feb 13, 2006 5:46 pm)

Depends on the vehicle and the mileage.
 
Just for example lets take a Range Rover with 40k miles on it. These cars have scheduled maintence included so its next service is on Rover but that does not include Tires, brakes and wiper blades. On any car that is not cheap but on a Range Rover it is a lot more. Cost is just under a grand just for the back brakes and front brakes are a little over a grand. You can't put cheapy tires on a Rover since no one makes cheapy 19 inch tires and you really got to use Michelin Synchrones cause any other tire seems to cup badly on Range Rovers. There is another couple of grand in tires.
 
All of that is before any cosmetic issues are taken care of. Little scuff here and there little dent in the door, a chip in the window that adds up to hundreds of dollars very quickly.
 
Now granted I am using a pretty high end car as an example but even say an average 20k dollar used car with say a little under 40k miles on it is going to need brakes and tires. They probably won't cost 4 grand to do but might cost 2 grand or 1,500 to do.
#23 of 762
Re: basscadet [british_rover] by 1racefan
Feb 14, 2006 (7:39 am)
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Replying to: british_rover (Feb 14, 2006 6:15 am)

That's what I would expect on a used, high-end vehicle.
 
However, I think the question here is what does Carmax do to a 5,000-15,000 mile used car to command a $1000-$1500 premium vs a traditional car dealer. You don't even receive a CPO warranty from them like you would through a dealer that sells the brand you ae looking at.
#24 of 762
Re: basscadet [1racefan] by british_rover
Feb 14, 2006 (8:26 am)
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Replying to: 1racefan (Feb 14, 2006 7:39 am)

I think at that point you are paying more for the convienance of one stop shopping and no haggle pricing. Lets just say that the do an oil change, bring the car up to date with its next major service and take care of all the little scratches and dings in the car.
 
Most all other dealers do the same thing so have about the same reconditioning costs.
#25 of 762
Re: basscadet [1racefan] by basscadet
Feb 15, 2006 (5:38 pm)
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Replying to: 1racefan (Feb 13, 2006 7:12 am)

All fluids, of course, are replaced. Radiator is not necessarily flushed on a low mile car like that. Brake pads and tires not changed unless they have less-than-considerable amounts of wear left on them.
#26 of 762
Re: basscadet [jipster] by basscadet
Feb 15, 2006 (5:40 pm)
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Replying to: jipster (Feb 13, 2006 5:46 pm)

As far as Carmax having the "best" quality used cars? Someone must have visited an aweful lot of dealerships and used car lots to make that statement.
 
I've worked at three. I buy a car at least every 2 years.
#27 of 762
Re: The problem I have with Carmax [1racefan] by basscadet
Feb 15, 2006 (5:42 pm)
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Replying to: 1racefan (Feb 14, 2006 5:25 am)

Certified Pre Owned warranty
 
i.e. an extended powertrain warranty that is good to 72 or 100k miles. Which is essentially worthless since most cars (excepting Korean cars and some low-end domestics) built these days have a powertrain good for well over 100,000 miles.
#28 of 762
Re: basscadet [1racefan] by basscadet
Feb 15, 2006 (5:48 pm)
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Replying to: 1racefan (Feb 14, 2006 7:39 am)

$1000-$1500 premium? I am not sure where you are getting these numbers from.
 
On both ends of the spectrum: We sold 04 Cavaliers, low teens, power for $9-$10k. A lot of them. As early as last summer at this price.
 
We also sold 03 and 04 7 series BMWs for THOUSANDS less than what could be negotiated across the street from us at a BMW dealership.
 
On average I believe Carmax sells cars for a little more money, but nothing as much as $1000.
#29 of 762
Re: The problem I have with Carmax [basscadet] by british_rover
Feb 15, 2006 (5:49 pm)
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Replying to: basscadet (Feb 15, 2006 5:42 pm)

Thats not true for all CPO cars though. The CPO Rovers we sell have a 6 year 75,000 mile bumper to bumper warranty. Identical to the factory warranty except for a 100 dollar deductible and no included scheduled maintaince.
#30 of 762
Re: The problem I have with Carmax [british_rover] by basscadet
Feb 15, 2006 (5:51 pm)
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Replying to: british_rover (Feb 15, 2006 5:49 pm)

Perhaps Rover are an exception, but I believe most makes only offer powertrain coverage as a benefit of being a CPO.

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