Last post on Sep 13, 2011 at 2:30 PM
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#213 of 222 Car Advertised Incorrectly
Aug 29, 2010 (10:06 am)
I'm wondering if this happen to anyone else out there. I purchased a 2008 G35X from a local dealer who has a very good reputation in the Chicago area. The car was advertised on their website and included a list of options. After owning the car for a week we now realize several of the options listed are not on the car. Obviously I did a poor job inspecting the car before the sale. We do love the car so we don't feel totally burned but we do feel a little mislead by the dealer and truthfully we wouldn't have been interested in the car if it had been advertised correctly. I'm planning to go back to the dealer but I'm interested to know if this happen to anyone else and how the issue was resolved. Any input is appreciated. Thanks
#214 of 222 Re: Car Advertised Incorrectly [midnightsurfer]
Aug 29, 2010 (1:47 pm)
The car was advertised on their website and included a list of options. After owning the car for a week we now realize several of the options listed are not on the car
What kind and how expensive are the options we are talking about?
It will really help you case with the dealership if you happen to have a copy of the original advertisement with options included. Basically you paid more for the car than what you would have, so I feel the dealership should compensate you for the loss. Hopefully you are dealing with an honest dealership. and they will do the right thing,
#215 of 222 Re: Car Advertised Incorrectly [jipster]
Aug 29, 2010 (1:56 pm)
Thanks jipster. Luckily we do have a copy of the advertisement.
#216 of 222 Re: Car Advertised Incorrectly [midnightsurfer]
Aug 30, 2010 (9:59 am)
Perhaps the advertised car was sold before your arrival at the dealer so the salesman came up with the best substitute off the lot at the time. Visit the dealer with the ad & ask.
#217 of 222 Re: Car Advertised Incorrectly [euphonium]
Aug 31, 2010 (6:34 pm)
Thanks for the input Euphonium. The car did match the carfax report. It could have been an honest mistake but you would think if you're in the business you would get it right. I am back at the dealership on Friday to pick up the spare key and I'm planning to bring up the problem. New the car's options would have been worth $3000 so now maybe the value has decrease to $1300 or so.
#218 of 222 Re: Car Advertised Incorrectly [midnightsurfer]
Sep 01, 2010 (7:55 am)
I'd use the KBB or Edmunds calculators to see what the true difference in value is- you can't just guess.
#219 of 222 I bet I know what happened...
Sep 02, 2010 (1:43 pm)
Most stores use a third party to print out the side stickers on the used cars they sell. They send people around who input the VIN number which tells them what it is. Then they look the car over and add the options to the sticker.
It is NOT uncommon for them to make mistakes! I once sold a used Ford Ranger thatsaid it had cruise control when it didn't. The customer caught it but I got lucky when he told me he never used cruise control and didn't care.
After that, we were very vigilant.
There is probably a disclaimer somehere that realease them from damage if there are errors.
This shouldn't have happened but as a buyer, you really should have checked.
#220 of 222 Woodbury Nissan Sales Review
Jul 26, 2011 (11:33 am)
I just sent Ryan Sauers a few items to be address with a used 08 vehicle I just bought off lease for $29,600 and 33,000 miles that should be almost as good as new. I hope the items I've asked to be resolved are taken care of in a way that everyone is happy and online reviews can reflect the excellent service I'm about to receive. Thanks.
#221 of 222 Re: Woodbury Nissan Sales Review [ewilby]
by kirstie_h HOST
Jul 26, 2011 (1:15 pm)
Hi - this is a pretty general forum to discuss advertising tactics. If you want to review a specific dealership, start here:
#222 of 222 damp in DC?
by steve_ HOST
Sep 13, 2011 (2:30 pm)
A reporter is looking to interview someone in the greater Washington, DC area who unknowingly bought a car that had suffered flood damage. Please respond to predmunds.com with your daytime contact information by Monday, September 19, 2011.