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Stories from the Sales Frontlines

91797 messages,  Last post on May 23, 2013 at 10:14 AM

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Messages Page 8619 of 9181

#86174 of 91797 Re: ANOTHER SALES STORY [nyccarguy] by abacomike

Dec 05, 2012 (8:28 pm)

Replying to: nyccarguy (Dec 05, 2012 7:29 pm)
Wait a sec, maybe because I had a REALLY long day at work today that I'm not reading this right. What was the better deal for the customer? The initial $22,500 for their trade with the $2000 discount on the new car or the full retail/MSRP deal? After I finish cleaning up from dinner, running the dishwasher, & stuffing holiday card envelopes, then maybe I'll do the math.
 
I never said the customer got a better deal the way I structured it. The first offer was better for them - but when the guy started telling me he wanted $3000 over retail for the trade, I vowed to consummate this deal. I got a few bucks more for his trade as well. He still got a great deal - it ended up at about $350 over my dead cost at the time of the deal.
 
I used to cringe when a customer would come in and expect me to give them thousands more for their trade than I could get for it. I think I mentioned here on this forum that over 70% of the cars I took in trade I ended up wholesaling. When you wholesale most of the cars you take on trade, it usually means you are going to either break even on the deal or lose a few hundred.
 
I remember losing several thousand on some of the cars I took in on trade because I had them on the used car lot too long because I had put too much money into them. I knew that if I have the customer $27000 for his trade, he would do the math and decide to make the deal.
 
It's just a matter of structuring the deal do the customer feels he got what he wanted for his trade. His car was not worth any more than the $22500 I have him (even though I made a few bucks at the suction on the car). I have him $4500 more that I first offered him. If you subtract that from the invoice on the new car, I netted $350.
 
Hop I simplified this s little for you.

#86175 of 91797 Re: ANOTHER SALES STORY [abacomike] by mako1a

Dec 05, 2012 (8:46 pm)

Replying to: abacomike (Dec 05, 2012 8:28 pm)
I made a few bucks at the suction on the car
 
Suction Auction, what's a little typo among friends.
 
I think you have trade-in guys, price deal guys and payment guys.
 
Kind of like the 4 square...when one goes up, the other goes down.
 
The difference is the same.

#86176 of 91797 Re: ANOTHER SALES STORY [abacomike] by stickguy

Dec 05, 2012 (8:53 pm)

Replying to: abacomike (Dec 05, 2012 8:28 pm)
why the wholesale? You said it was low miles and "in the wrapper", and you would have put it on the lot for 27K. So instead of wholesaling it at 22.5K, why not just put it on the used car row and sell it for more than that?

#86177 of 91797 Re: ANOTHER SALES STORY [stickguy] by abacomike

Dec 05, 2012 (8:59 pm)

Replying to: stickguy (Dec 05, 2012 8:53 pm)
why the wholesale? You said it was low miles and "in the wrapper", and you would have put it on the lot for 27K. So instead of wholesaling it at 22.5K, why not just put it on the used car row and sell it for more than that?
 
I wholesaled it for almost $24K. Whenever I can make some quick money, I used to grab it. Remember, I had $27000 into the car and it could take 30-60 days to sell it on the lot.

#86178 of 91797 Re: ANOTHER SALES STORY [mako1a] by abacomike

Dec 05, 2012 (9:09 pm)

Replying to: mako1a (Dec 05, 2012 8:46 pm)
Suction Auction, what's a little typo among friends.
 
Remember, I'm posting from an iPhone with a tiny keyboard and I type quickly. During the morning and early afternoon, I post from my desktop where I can touch type much more quickly.
 
Yes, each customer comes at you from a different perspective. The job of the salesman is to overcome as many of the customers objections to buying the car he selected that very day. The more objections you overcome, the better chance you have of selling the customer a car that same day. It is also the manager's job to try to overcome objections that the salesman could not overcome. In this case, his objection to buying had to do with what I was offering for his trade. So I overcame that objection.
 
There was nothing shady about what I did. I merely said, "...if you want me to give you retail value for your trade, then would you pay full retail for the new car?" It didn't work out all the time, but sometimes it did.

#86179 of 91797 Re: Computer is finally fixed! [abacomike] by robr2

Dec 06, 2012 (5:51 am)

Replying to: abacomike (Dec 05, 2012 4:19 pm)
One of the very few lessons I have learned regarding computers over the past 15 years is that when it jams or gets infected with a virus which I have tried to repair, it is more cost effective and much less stressful to just junk it!
 
The problem with that is a solution is that most people don't back up their important files and wind up losing financial data, photos, work related items, et al. It then becomes more expensive trying to recreate all of that.
 
My brother who runs an IT department has a phrase: "Run in circles, scream and shout. You should have made a backup."

#86180 of 91797 Re: Computer is finally fixed! [mako1a] by robr2

Dec 06, 2012 (5:52 am)

Replying to: mako1a (Dec 05, 2012 6:34 pm)
If you've ever needed a really strong magnet, take the hard drive apart, bend the disk in half twice to render it useless and remove the magnets
 
I prefer to put hard disks on my workbench and drill a few 1/4" holes right through the casing, disk, electronics...more fun and less hazardous.

#86181 of 91797 computers by tjc78

Dec 06, 2012 (6:16 am)

I fix / upgrade mine until I feel that it is too old to use anymore. I backup both my home and work computers all the time. If they died I wouldn't lose a thing.
 
Hardware is much cheaper today, but I couldn't see tossing a good machine that just got a nasty virus or some corrupted files. I'm computer savvy enough to fix just about any problem, or since I'm backed up I'll just suck it up and reformat clean and re-install Windows.
 
Imid posted GREAT advice and I pretty much do the same things he mentions in his post above.
 
One thing I do to really keep your web-browser performing well is to have it set to "delete all temp files/cookies/history on exit" this really helps to keep the "junk" files down your PC.
 
Here are a few of my favorite programs to help keep your PC clean.:
 
AVG Free anti-virus (Driver mentioned Avast, great program too)
Spy-Bot search and destoy
Malwarebytes
CCleaner (formerly Crap Cleaner)
Secunia PSI to help keep your drivers, etc up to date.
Diskeeper to keep your hard drive defragmented.

#86182 of 91797 Re: FINALLY, I GOT MY CAR BACK [explorerx4] by tjc78

Dec 06, 2012 (6:20 am)

Replying to: explorerx4 (Dec 05, 2012 8:00 pm)
Explorer,
How has your truck been to you? My buddy has a similar vintage to yours and his has about 170K on the clock. It puked up its transmission at 130K, and he has had a lot of little issues (alternator, suspension, paint peeled on the hood). Has yours been about the same?
 
He is running it until it blows up, but I was just curious. I know he maintains it by the book.

#86183 of 91797 Re: Computer is finally fixed! [imidazol97] by imidazol97

Dec 06, 2012 (7:01 am)

Replying to: imidazol97 (Dec 05, 2012 7:32 pm)
>I'd get a backup system in place. Myself, I use DriveImageXML and make a backup to an external hard drive.
 
No one commented but on the suggestions I need to make clear something I said. The term backup is used for a system that makes copies of files that have been changed during a time period or of just a group of files regularly. That is available as part of Win7.
 
I used the word backup, but what I prefer working with what should be called drive images, which also is available in Win7. With a drive image, the external drive is not connected to the PC in event of an attack or major problem. But the drive image can be overlaid on a new installed hard drive or over a problematic old one that has been reformatted.
 
Avira has not let me down and it's free. But I check to be sure it's updating and gets run every 3 days. I had XP system failures with AVG when I was using it (free). One virus or malware turned off the antivirus. Another time ADobe Reader had virus weaknesses that got past AVG. A third was caused by diskperfect or diskeeper, two defragmention programs.
 
I have 4 external hard drives, 1 Terrabytes, 1.5 Terrabytes, 1.5 Terrabytes, and 2 Terrabytes. I have each drive image on more than one external. I never unplug and external drive until the system has shut down. Many users report failures on externals in the reviews on hardware sites, but I believe it's related to the handling more than endemic failures in the externals.
 
Had a call a couple weeks back from a longtime acquaintance who knows little about computers but had a no boot on their old PC. They had no usable method for recovering photos and all else. From what she said her now ill husband may have used a backup style program sometime. But I couldn't take on trying to help because I was tied up here. And I've been burned trying to help folks at little or no charge in past.
 
I've probably bored everyone now, but folks need a nap as we get older.

Messages Page 8619 of 9181

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