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Smart Shopper Stories from the Sales Frontlines
48073 messages, Last post on Dec 05, 2009 at 5:31 AM
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Replying to: snakeweasel (Nov 01, 2006 11:36 am) he's giving legitimate reasons why a test drive should be done, and you just keep saying... "i dont wannnnaaaaaaaaaaa!" -thene 
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Replying to: british_rover (Nov 01, 2006 11:18 am)
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Replying to: snakeweasel (Nov 01, 2006 12:03 pm) Suuuuuurrrre you're not... Don't those commercials say that if you haven't calmed down in three days to see a doctor??? Oh wait, those aren't about test drives T |
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If a customer does not want to drive in the beginning, I am going to honor their wishes, because why would you want to build barriers in the begining of the process. But once we get to the nitty gritty, I will say "Okay we are going on a ride". I know it contadicts what I said earlier, but I have had some caffine. Not one person has walked in today.I hate November.
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Replying to: thenebean (Nov 01, 2006 12:05 pm) I am not saying don't do it, I just want to know if I am doing it I will be buying it. To me its totally meaningless to test drive it again not knowing if I am going to buy it or not. But you keep saying don't tell me how to do my job, and I don't want to be a door mat (all the while expecting me to be one). But thats just fine someone else will be making money off of me.
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Replying to: thenebean (Nov 01, 2006 12:05 pm)  I had a customer buy a car with hail damage once (a used one of course), completely unaware of it (despite popular belief, we don't have to disclose it...). They came back in a week later, irate, and spun up (I would be too). While they were yelling at my used car manager, one of the newbie salespeople walked by the car and asked: "WAS THAT CAR PARKED ON THE EIGHTEENTH GREEN OR SOMETHING??? IT LOOKS WORSE THAN THE MOON!!!" Now keep in mind, he was just strolling by, and had no clue as to why the customer was going ballistic. My manager couldn't help but laugh, and believe it or not, so did the customer! We helped them committ a little insur... I mean... file a claim the next time it hailed, and all was well for the world. That salesperson went on to become one of the most talented guys I know, and we still joke about that car "parked on the eighteenth green". T PS: The car looked awful, and to this day I'm STILL not sure how they didn't notice it. Ahh euphoria
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Replying to: bigdveedubgirl (Nov 01, 2006 12:05 pm) Gee my neighbor will be glad to hear that. But that just begs the question, just what is that rust colored stuff on his Audi?
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Replying to: snakeweasel (Nov 01, 2006 12:12 pm) Yup. The guy that let's you boss him around will be making TONS off of you I'm sure.... No thanks, you can take your "business" elsewhere T |
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Replying to: tjw1308 (Nov 01, 2006 12:16 pm) funny story tj! i have one i have to share, but as i am at work, i will try to post it tonight when i get home... -thene
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Replying to: tjw1308 (Nov 01, 2006 12:16 pm) Who (other than you) said anything about bossing someone around? All I want to do is talk price. No thanks, you can take your "business" elsewhere I will since I don't want to be pushed around by you. I will deal with someone who is more respectful and not pushy.
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