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Stories from the Sales Frontlines

47926 messages,  Last post on Nov 27, 2009 at 8:39 PM

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What is this discussion about? Car Buying


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#5134 of 47926
Re: How not to negotiate for a Car [jasmith52] by bigdveedubgirl
Nov 01, 2006 (11:24 am)
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Replying to: jasmith52 (Nov 01, 2006 9:00 am)

I wish I had that much time on my hands to do what Jim did.
 
I am such a person of my word in negotiations, and if someone did what jim did to me. I would just get up and say "We agreed on this # and now you want lower. I was fair to you and worked hard to get to this price, but now I feel as though you are not taking this negotiation or me seriously, so when you are ready to be serious and buy a car, call me." And I would know already he would never call nor would I call him.
  
I am never that desperate to sell cars to people like him.
#5135 of 47926
Re: tj..... [tjw1308] by snakeweasel
Nov 01, 2006 (11:36 am)
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Replying to: tjw1308 (Nov 01, 2006 11:23 am)

I know I said I will drop it but I need to say this.
 
It allows us to make sure it's what they want FIRST, before we waste even so much as a minute negoitaiting.
 
As I said before the test drive was already done and I know I want it. Why waste time doing it again if I don't know that I can buy it.
 
Why on earth wouldn't you pacify me with a spin around the block???
 
Because then I would have to go home and wait another three days (see a previous post on euphoria). Why on earth won't you pacify me my discussing a deal?
#5136 of 47926
Re: tj..... [snakeweasel] by tjw1308
Nov 01, 2006 (11:41 am)
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Replying to: snakeweasel (Nov 01, 2006 11:36 am)

"Because then I would have to go home and wait another three days (see a previous post on euphoria). Why on earth won't you pacify me my discussing a deal?"
 
Because if you're that exciteable, I don't want you to see how LOOOOWWWWWWWWW my prices can go! My discounts might kill you if we jump right into negotiations! Better to ramp it up slowly:
 
So let's have a test drive
 
T
#5137 of 47926
enough of the make the customer test drive, already by 151ranch
Nov 01, 2006 (11:44 am)
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Everyone is different, and a good salesperson will pick up on the fact that I will not be taking a test drive, or going through an hours worth of learning about my new car. My last three vehicles were bought over the phone, sight unseen (one was even used). If a salesman doesn't pick up on this after I have said "I want X, with a manual, and it must be one of these three colors, and I am definitely buying in the next week..." well, I have a phone, and I am not afraid to use it.
#5138 of 47926
Re: enough of the make the customer test drive, already [151ranch] by madmanmoo
Nov 01, 2006 (11:49 am)
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Replying to: 151ranch (Nov 01, 2006 11:44 am)

well, I have a phone, and I am not afraid to use it.
 
EEK!! Someone tell this guy Halloween is over.
#5139 of 47926
Re: tj..... [tjw1308] by snakeweasel
Nov 01, 2006 (12:03 pm)
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Replying to: tjw1308 (Nov 01, 2006 11:41 am)

Because if you're that exciteable,
 
I am not that excitable (and you don't have to be that excitable for that tactics to work) I just know sales, the tactics that are used and that I should avoid any pitfalls.
 
So let's have a test drive
 
No thank you, I already have test driven the car lets drop the bull and talk prices.
#5140 of 47926
Re: enough of the make the customer test drive, already [151ranch] by tjw1308
Nov 01, 2006 (12:04 pm)
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Replying to: 151ranch (Nov 01, 2006 11:44 am)

More power to ya. FWIW I have never indicated I'd be spending hours, morre a matter of minutes (and 20 is LIBERAL).
 
I have dealt with MANY customers that knew as much if not more about the car then I did. And you know what? EVERY ONE at least spun it around the block first.
 
In all seriousness, I've been debating what I'd do if I ever really did encounter someone so bent on not taking a test drive that they'd throw a mini temper-tantrum and demand to speak to someone else.
 
I can't honestly say that it's happened in almost 10 years (and I've met some CRAZY folks lol).
 
Again, not HOURS we're talking about here. Just a cursory inspection of the ACTUAL car you want to buy, and a spin around the block to make sure everythings reasonable.
 
I suppose everyone I've dealt with that HASN'T bought a car (what with the overwhelming euphoria of the test drive and all) is just sitting at home recovering
 
T
 
PS: For another true story, I had a customer about 2 weeks ago that was petrified of driving an unfamiliar car in the city (so what did I do for a test drive, you may ask???). I drove them around the block myself. On the test drive, two salespeople from a Ford store down the street were trying to get a Mustang off a car display ramp. You can guess where this one is heading: It fell sideways off the ramp LOL.
 
I had to pull into a parking lot I was laughing so hard (so was my customer). In hindsight, I guess I would have hoped that the person who bought it was one of those "I don't need to see it" folks... lol.
 
The real story, I suppose, is that they didn't end up buying the car from me (despite my stellar demonstration... of the SRS... j/k).
 
I still haven't heard from them. My thought is that I must have done such a great job that they needed MORE than 3 days to recover.
 
Thoughts?
#5141 of 47926
Re: tj..... [snakeweasel] by thenebean
Nov 01, 2006 (12:05 pm)
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Replying to: snakeweasel (Nov 01, 2006 11:36 am)

tj indicated an example such as mileage, at which you replied "i've already seen the car in the lot"... to which he and i replied that most cars have digital odometers, so you cant see the mileage unless its open and running...
 
he's giving legitimate reasons why a test drive should be done, and you just keep saying...
 
"i dont wannnnaaaaaaaaaaa!"
 
-thene
#5142 of 47926
Re: More Stories Plz.... [british_rover] by bigdveedubgirl
Nov 01, 2006 (12:05 pm)
Reply

Replying to: british_rover (Nov 01, 2006 11:18 am)

did you say that there was a vibration and engine light was on? Probably something minor, and expensive. Pluse if that car has any rust, it had a repaint, Audi's do not rust. But you know what if you take it to auction, it would still make some money.
#5143 of 47926
Re: tj..... [snakeweasel] by tjw1308
Nov 01, 2006 (12:07 pm)
Reply

Replying to: snakeweasel (Nov 01, 2006 12:03 pm)

"I am not that excitable"
 
Suuuuuurrrre you're not...
 
Don't those commercials say that if you haven't calmed down in three days to see a doctor???
 
Oh wait, those aren't about test drives
 
T

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