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Stories from the Sales Frontlines

47926 messages,  Last post on Nov 27, 2009 at 8:39 PM

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What is this discussion about? Car Buying


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#47340 of 47926
Newsletter from my Dealership by jipster
Nov 10, 2009 (1:53 pm)
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Car Care: The Truth About Do-It-Yourself Oil Changes
Friends don’t let friends change their own oil.
 
The oil change used to be the classic do-it-yourself Saturday activity to save a few bucks on auto maintenance. There are many reasons, however, why this seemingly “easy” procedure is best left to pros.
 
  
 
If you’re an experienced do-it-yourselfer with a convenient garage setup and time on your hands, you might save a few dollars changing your vehicle’s oil. For most car owners, changing their own oil can be a very messy lesson in false economy – not to mention possible environmental consequences. Many a would-be DIY-er has been left splashed in the face with hot, dirty motor oil, experienced burned or bruised fingers and even a damaged engine

 
I got this today from my GM dealership. I thought it was amusing. Save "only" 2 bucks, and avoid hot scalding motor oil on your face, by letting your dealership change your oil.
#47341 of 47926
Re: Newsletter from my Dealership [jipster] by graphicguy
Nov 10, 2009 (2:06 pm)
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Replying to: jipster (Nov 10, 2009 1:53 pm)

jipster....well, they wouldn't be a very good DIY'er if they scalding their own face with hot motor oil. I have busted a few knuckles taking an oil filter off, but that was before they had specific tools for that specific job. Rule #1, let the oil cool just a wee bit before changing it.
 
I don't change my own oil anymore, anyway. I think it's $40 for my Tahoe (w/coupon), and that includes a tire rotation. I thing it's about the same for my Accord.
 
DIY=$20, give or take, for oil and filter. And, rotating my tires with an OEM jack and tire iron doesn't appeal......AT ALL!!!!!
 
j....somebody, somewhere has always said they could have beat my deal on any car I've ever purchased. Maybe, maybe not. All I know is as long as I'm happy with the deal, the dealership, their personnel, that's all that really matters. I assume you feel the same.
#47342 of 47926
Re: Sales Story Alert !! [jipster] by nthe
Nov 10, 2009 (2:50 pm)
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Replying to: jipster (Nov 10, 2009 6:07 am)

or you could look at it this way, you are $500 better than the price you "thought" you could buy it for. why make this situation harder by playing with the sales guy. Just go buy the car and be happy you're getting a terrific price on it.
#47343 of 47926
Re: Newsletter from my Dealership [graphicguy] by fezo
Nov 10, 2009 (2:57 pm)
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Replying to: graphicguy (Nov 10, 2009 2:06 pm)

Forgive me but after having been away for a week, and even with checking in here and there on my daughter's laptop down in Florida there's still a good 90 posts to go through....
 
A few comments - bobst is alive and well. A few months ago we'd been talking about him so I shot him an E-mail to ask where he'd gone. The answer should surprise few here - he retired and thus no longer had endless hours on the Internet to kill.... Well, something like that. He and Mrs. bobst have traded car stories for golf. He says hello to everyone. Sounds like he's enjoying himself.
 
Nice deal on the Infiniti. i could talk myself into oen of those. Used ones are great deals.
 
I mostly agree with lr's thought that you don't talk price until you have someone actually interested in buying though I have to say there have been a couple of times i can think of where I was poking in a showroom in gathering information mode and a car caught my eye and I got hit with the "these are going for full retail." The one was a Hyundai Azeera so you know how much truth I assigned to that. The point is the sales woman in this case immediately took me from the possibility of being drawn in back to just looking.
#47344 of 47926
Re: MSRP or not MSRP? [dino001] by nthe
Nov 10, 2009 (2:58 pm)
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Replying to: dino001 (Nov 08, 2009 4:55 pm)

I sell toyotas, and I don't like toyoguard. some customers do. I have people swear that the extra sound proofing does work. Also the things treated in the toyoguard process are warrantied. Here is something to also remember, the dealership can always find you a car without toyoguard.
 
Just remember, this is a business, and we are here to make money whether you like it or not.
#47345 of 47926
Re: MSRP or not MSRP? [driver100] by nthe
Nov 10, 2009 (3:03 pm)
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Replying to: driver100 (Nov 08, 2009 7:01 pm)

"I think you are starting off with a negative if you start at MSRP - I know I better look out for my best interests so my defense system is working at full power. "
 
MSRP is the "RETAIL" price. nothing wrong with starting there. Of course I am in internet sales, so I start just about everything at or below invoice.
#47346 of 47926
Re: Sales Story Update [houdini1] by explorerx4
Nov 10, 2009 (3:07 pm)
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Replying to: houdini1 (Nov 10, 2009 1:06 pm)

congrats for helping you son acquire his new car.
hopefully he does something nice for you for getting him a better than expected deal and avoiding some acrimonious negotiations.
from the dealer perspective this was a 1 shot deal. i assume you are not going back there for service.
speaking of service, i get free oil changes for life with my fusion.
so every time i get the oil changed, i just made the deal on my car better.
#47347 of 47926
Re: MSRP or not MSRP? [nthe] by fezo
Nov 10, 2009 (3:11 pm)
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Replying to: nthe (Nov 10, 2009 3:03 pm)

I sell toyotas, and I don't like toyoguard. some customers do. I have people swear that the extra sound proofing does work.
 
They think normal Toyotas are too loud? That's one quality I don't think of with Toyota.
 
Somehow this starting at MSRP reminds me of the exchange between Woody Allen and, I believe, Collen Dewhurst in Interiors:
 
She - "In my family the greatest sin was to raise your voice."
 
He - "In my family the greatest sin was to pay retail."
#47348 of 47926
Re: Newsletter from my Dealership [jipster] by oldfarmer50
Nov 10, 2009 (3:32 pm)
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Replying to: jipster (Nov 10, 2009 1:53 pm)

"...avoid hot scalding motor oil on your face..."
 
What are people doing, unscrewing the filter with their teeth?
 
I may start doing my own oil on the Eclipse. I was looking under the car the other day and the filter and drain plug are right within easy reach. The last change at my long time indie guy resulted in a small drip. I think Mitsu might have a drainplug gasket or washer he didn't use.
 
I got the wife's PT changed today free on a dealer coupon. Can't beat that price.
 
Walking the lot I see that my dealer has restocked his inventory pretty well. All big stuff like Ram Trucks and big Jeeps. These must be selling well, I see a lot of big Suvs and trucks coming out of Manheim too.
 
I am also seeing a lot more car carriers on the roads delivering all sorts of new cars to local dealers. Maybe things are turning around.
#47349 of 47926
Re: MSRP or not MSRP? [bolivar] by nthe
Nov 10, 2009 (3:36 pm)
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Replying to: bolivar (Nov 10, 2009 1:37 am)

Pinstripes, mud guards, auto dim inside mirror, paint and interior guard, mag wheels that looked about like the stock ones but with a $1,200 addon and no credit for the stock wheels, and, as I said previously, installing leather in a cloth interior model.
-----------------------------------------------
 
actually there is credit built into the price of those alloy wheels. if the port adds alloys to our camry, its like $400. don't you think those alloys cost more than $400? also, many of my customers want a base car, but want leather, so what's wrong with it? as has been stated many, many times, you can get plenty of these cars without the add ons, as most do. but some want these options and accessories. in other areas you don't even have the option.

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