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Stories from the Sales Frontlines

47991 messages, Last post on Nov 29, 2009 at 5:32 PM
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Replying to: snakeweasel (Nov 10, 2009 5:06 am) First of all if all a salesperson does is points out things of value in a product that is not important to and no benefit of importance is seen by the customer it means absolutely nothing. I tell people that I could bore them all day long going through the features of the vehicle, but I need to know what is important to them so I can find the benefits that relate to them. Sales people are not magicians. I cannot create an impression of value. I have to relate things of value to the customer and build on those for my product to rise to the top of his list. |
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Replying to: houdini1 (Nov 09, 2009 8:44 pm) I've thwarted more than one deal in my own business practices because a buyer was belligerent (usually a purchasing agent....who wasn't really the end buyer, at all). There's just no good reason for that type of behavior, with the buyer or the seller. I'm cordial, unless insulted, irritated or belittled by any sales person. I expect the same in return when conducting business. I've found myself falling into the "arguing" game, but not often. And, when I have, I'm always irritated with myself for being drawn into it. |
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Replying to: graphicguy (Nov 09, 2009 3:16 pm) That is so true and I was in that position when I bought the Genny from the dealer in Ohio in March. I’m pretty sure I told this part of the deal but I’ll repeat it since every buyer seems to dread it so much. Like I said the dealer wouldn’t budge on his internet price for the Genny and why should he, it was a darn good price. But I wanted more for my ’06 Sonata LX that I was going to trade (with 12,200 miles on it when we showed up at the dealership) and why not? Other than needing a passenger side mirror that ‘you know who’ whacked when the car was still an infant (not even three months old) that car was as perfect as any car on a dealers showroom floor. The dealer told me via phone that he’d give me an even $9K for it IF it was as good as I described it. I told him that was a good starting price and gave him a CC deposit to hold the Genny. We’re now at the table after the test drive and he said something like, “are you ready to buy” and I said, “I want more for my car than $9K, I want $9600”. I don’t want to bore everyone with every word but he goes off to the desk with my number. I’m thinking he‘s going to come back with 93/94 TOPS and I’m going to jump on that offer. He comes back and says, “will $9600 do the deal”? I said, “yes”. He then said, “lets write it up”, then goes off to get something. I look over at Son #1 and he has this strange look on his face How could I argue with that? The guy gave me my price. jmonroe |
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Replying to: houdini1 (Nov 10, 2009 5:52 am) Richard |
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Replying to: lrguy44 (Nov 09, 2009 9:45 pm) The REALLY good salesmen will convince you girls will find you more attractive in the more expensive shirt
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Replying to: isellhondas (Nov 09, 2009 2:52 pm) I understand that but why do you have to set the seats all the way forward? When I Put the seat down and back before you unhook the power.
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Replying to: richard64 (Nov 09, 2009 3:27 pm) Sorry richard64, when I first saw that movie I was waiting for the shower scene. Everything else was kind of a blur. Were there cars in that movie? |
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Replying to: houdini1 (Nov 10, 2009 5:52 am) That's exactly the price of the one I saw at the auto show this weekend. |
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Replying to: oldfarmer50 (Nov 10, 2009 10:03 am)
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Replying to: richard64 (Nov 09, 2009 2:18 pm) If one steps away from the office to save even $2000 on a car purchase but may lose out to a $5k sale/bid/contract because of it, then it's not worth for them to do so. It reminds me of a seasoned sales guy that told us rookies in the biz about the $500 lunch. If you're a salesperson on the floor and you go out to pick up your lunch, you may lose out on a deal with $500 comission, hence the lunch cost you $500. So it's better to either pack lunch of have it delivered. Even if you pay an extra $5 for delivery but get that sale, you're already ahead. |
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