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Stories from the Sales Frontlines

48066 messages,  Last post on Dec 04, 2009 at 7:08 PM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#47317 of 48066
Re: Sales Story Alert !! [houdini1] by driver100
Nov 10, 2009 (4:53 am)
Reply

Replying to: houdini1 (Nov 09, 2009 8:44 pm)

The greenpea called about 10 AM this morning with a new price of $28,500.
 
Nice going...I am with Richard, try for $28k. I think the SM knew your son was emotionally attached to the car and wouldn't let it go easily.....so he didn't lower his price.
 
When he realized he would lose the sale, he got more realistic. I think the greenpea knew what was going on, and he hasn't been toughenned up to the business yet......if it was just him you would have got it for 27.5k.
#47318 of 48066
Re: Paying "full boat" [richard64] by driver100
Nov 10, 2009 (5:00 am)
Reply

Replying to: richard64 (Nov 09, 2009 2:51 pm)

As a smoker, I can tell you from experience that it takes seven minutes to smoke a cigarette.
 
Once again, I don't mind if someone chooses to smoke.
 
But, it has gone through my mind, 7 minutes an hour is 10% of an hour, then the time to find cigarets, your matches or lighter, clean out ash trays.....extra cleaning in the office. I think people who smoke should be paid 10% less!!!! LOL
 
By the way, we have people in the warehouse who HAVE TO go outside for 15 minutes every hour for a cigaret. The others keep working away. I am not being judgemental, that is just a fact.
 
By the way, I know that salesman was smoking...not going to the washroom. He was in the backlot by himself. Unless he goes for a washroom break in the backfield he couldn't be doing much else....and there was a cloud of smoke around him too...ha ha, but I would bet $100 he had a cigaret.
#47319 of 48066
Re: Paying "full boat" [mako1a] by snakeweasel
Nov 10, 2009 (5:06 am)
Reply

Replying to: mako1a (Nov 09, 2009 4:48 pm)

How does one build value?
 
In sales one doesn't actually build value but either points out things of value or creates the impression of value.
#47320 of 48066
Re: Sales Story Alert !! [driver100] by houdini1
Nov 10, 2009 (5:52 am)
Reply

Replying to: driver100 (Nov 10, 2009 4:53 am)

I actually think $28,500 is a fair price. The car probably listed new for around $39K. Also I have learned over 40 years in sales myself, that it is never a good idea to unnecessarily antagonize someone ! I hope they have learned this same lesson.
 
Richard, F&I should not be a problem as my son has the proceeds from selling his other two cars and will be paying cash. That might freak them out. Also there is only a $49. DOC fee. I was expecting at least $200. so was pleasantly surprised when I learned this.
 
I will check back in when I get back today. Here's hoping there are no unpleasant surprises !!
#47321 of 48066
Re: Sales Story Alert !! [houdini1] by jipster
Nov 10, 2009 (6:07 am)
Reply

Replying to: houdini1 (Nov 09, 2009 8:44 pm)

The salesmanager sounds like a real jerk who doesn't know what he is doing. Tell him you won't feel like you've "won" unless he "knocks off" another $100 bucks. If he does, buy the car, if not, walk.
#47322 of 48066
Re: Paying "full boat" [snakeweasel] by lrguy44
Nov 10, 2009 (6:36 am)
Reply

Replying to: snakeweasel (Nov 10, 2009 5:06 am)

In sales one doesn't actually build value but either points out things of value or creates the impression of value.
 
First of all if all a salesperson does is points out things of value in a product that is not important to and no benefit of importance is seen by the customer it means absolutely nothing. I tell people that I could bore them all day long going through the features of the vehicle, but I need to know what is important to them so I can find the benefits that relate to them.
Sales people are not magicians. I cannot create an impression of value. I have to relate things of value to the customer and build on those for my product to rise to the top of his list.
#47323 of 48066
Re: Sales Story Alert !! [houdini1] by graphicguy
Nov 10, 2009 (6:44 am)
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Replying to: houdini1 (Nov 09, 2009 8:44 pm)

houdini....those G coupes are nice cars. Putting myself in your shoes, I don't know that I'd want to do business with someone that's belligerent, regardless of price.
 
I've thwarted more than one deal in my own business practices because a buyer was belligerent (usually a purchasing agent....who wasn't really the end buyer, at all). There's just no good reason for that type of behavior, with the buyer or the seller.
 
I'm cordial, unless insulted, irritated or belittled by any sales person. I expect the same in return when conducting business. I've found myself falling into the "arguing" game, but not often. And, when I have, I'm always irritated with myself for being drawn into it.
#47324 of 48066
Re: Paying "full boat" [graphicguy] by jmonroe
Nov 10, 2009 (6:53 am)
Reply

Replying to: graphicguy (Nov 09, 2009 3:16 pm)

Both the customers and the dealerships are afraid of leaving an extra nickel on the table.
 
That is so true and I was in that position when I bought the Genny from the dealer in Ohio in March. I’m pretty sure I told this part of the deal but I’ll repeat it since every buyer seems to dread it so much.
 
Like I said the dealer wouldn’t budge on his internet price for the Genny and why should he, it was a darn good price. But I wanted more for my ’06 Sonata LX that I was going to trade (with 12,200 miles on it when we showed up at the dealership) and why not? Other than needing a passenger side mirror that ‘you know who’ whacked when the car was still an infant (not even three months old) that car was as perfect as any car on a dealers showroom floor.
 
The dealer told me via phone that he’d give me an even $9K for it IF it was as good as I described it. I told him that was a good starting price and gave him a CC deposit to hold the Genny. We’re now at the table after the test drive and he said something like, “are you ready to buy” and I said, “I want more for my car than $9K, I want $9600”. I don’t want to bore everyone with every word but he goes off to the desk with my number. I’m thinking he‘s going to come back with 93/94 TOPS and I’m going to jump on that offer. He comes back and says, “will $9600 do the deal”? I said, “yes”. He then said, “lets write it up”, then goes off to get something. I look over at Son #1 and he has this strange look on his face (so did his mother) and I said, “I think I just left some money on the table” and he said, “it couldn’t have been much”.
 
How could I argue with that? The guy gave me my price.
 
jmonroe
#47325 of 48066
Re: Sales Story Alert !! [houdini1] by richard64
Nov 10, 2009 (6:54 am)
Reply

Replying to: houdini1 (Nov 10, 2009 5:52 am)

I would have gone to $28k just because the sales manager is such an a--hole. Best of luck on the purchase.
 
Richard
#47326 of 48066
Re: Paying "full boat" [lrguy44] by verdugo
Nov 10, 2009 (7:53 am)
Reply

Replying to: lrguy44 (Nov 09, 2009 9:45 pm)

The choice is between 2 and the salesman shows you how the more expensive shirt is no iron, saving you the time effort and expense of the dry cleaner.
 
The REALLY good salesmen will convince you girls will find you more attractive in the more expensive shirt

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