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Stories from the Sales Frontlines

47834 messages,  Last post on Nov 22, 2009 at 3:31 PM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#47264 of 47834
Re: Paying "full boat" [cdnpinhead] by driver100
Nov 08, 2009 (6:50 pm)
Reply

Replying to: cdnpinhead (Nov 08, 2009 5:33 pm)

You know you've struck paydirt when you get no replies.
 
That's funny. I am getting clubbed again, but at least it got things rolling...about 50 posts on a Sunday. That is an interesting observation too.
 
While I am here, let me tell you my story about haggling...which I hate. In China we took a boat ride...small boat...these Chinese guys rowed with all their might. Then they pulled the boats over rocks. Then jumped back in and rowed back. They worked like dogs. One of them made these polished stones and he wanted 10 Yuan for one stone. I didn't want to insult him, and I thought it was a good chance to haggle. I offered 5 Yuan. He was insistent, he wanted 10 Yuan. After 15 minutes of haggling in front of 20 people on the boat I came to the realization that 10 Yuan was worth $1.60, so we were arguing over 80 cents. Ridiculous!
I gave him the 10 Yuan bill, and he was full of happiness and pride, it was a small fortune for him, it was one crappy donut to me. And, that is one reason I hate to haggle.....it's demeaning and a waste of my time.
#47265 of 47834
Re: MSRP or not MSRP? [dino001] by driver100
Nov 08, 2009 (7:01 pm)
Reply

Replying to: dino001 (Nov 08, 2009 6:09 pm)

I'm not saying all car dealers should turn into Walmarts.
 
I really like your theory. That is why I think all these salespeople are taught to try and charge MSRP on all ups. The attitude is "What's the harm in asking".
 
The harm is your credibility has just gone out the window.
 
I'd like to know how many cars are actually sold at full MSRP?
 
I bet almost none, and yet you are willing to risk your credibility because your sales courses tell you to do this, and your sales managers tell you this is how to sell a car.
 
I think you are starting off with a negative if you start at MSRP - I know I better look out for my best interests so my defense system is working at full power.
 
I think it is just a starting point to get you into payments that you can afford. We have to charge you full MSRP, but, look at your low payments, just $300 month so who cares what you are paying for the car...just look at the easy payment plan?
#47266 of 47834
Re: Anybody miss me? [jmonroe] by explorerx4
Nov 08, 2009 (7:27 pm)
Reply

Replying to: jmonroe (Nov 07, 2009 7:44 pm)

i'm hoping the brakes don't need replacing until at after the 2011 super bowl.
btw, don't brats and football go together?
#47267 of 47834
Going to Newyork city/Detroit! Car shows ifo help! by deltheking
Nov 08, 2009 (7:35 pm)
Reply
Hi, I am going to NewYork city and Detroit this month for some conferences and so I will have spare time . So , are there any car shows there that I can visit? I have never been to one. But after joining Edmunds I am very much interested in going to one. Here in Texas we dont have too many car shows and I have never ever been to any car show.
 
In Texas I dont think there are any car shows-maybe a rodeo style truck release event with all cowboys and then driving the truck in dirt soil or a rough road with pebbles etc So what places do I visit in Newyork and Detroit? And in Detroit can I visit any GM/Ford/Dodge plants? Are we allowed a tour of these plants?? Where are the car shows in these 2 cities?
 
Thanks.
#47268 of 47834
Re: Paying "full boat" [verdugo] by boomchek
Nov 08, 2009 (7:42 pm)
Reply

Replying to: verdugo (Nov 08, 2009 5:27 pm)

With bobst I'd take my chances and convince my manager to give him a good price. It worked before maybe on 2 out the 500 deals I did.
 
However bobst who asks for best price and actually buys is a rare specimen. Most customers who use bobst's method will walk, giving excuses even after saying they'll buy today.
#47269 of 47834
Re: Paying "full boat" [mikefm58] by boomchek
Nov 08, 2009 (7:43 pm)
Reply

Replying to: mikefm58 (Nov 08, 2009 6:11 pm)

If I sense that a customer is making one and only one offer I'd let my manager know too and even get him to come out to see for himself that the guy is ready to walk.
#47270 of 47834
Re: MSRP or not MSRP? [dino001] by cdn_tch
Nov 08, 2009 (7:56 pm)
Reply

Replying to: dino001 (Nov 08, 2009 6:09 pm)

True volume approach may or may not work - nobody knows that for sure.
 
Doesn't Fitzmall go more for the volume with a fixed price approach?
#47271 of 47834
Re: MSRP or not MSRP? [dino001] by verdugo
Nov 08, 2009 (8:15 pm)
Reply

Replying to: dino001 (Nov 08, 2009 6:09 pm)

But courtesy of SET we have here "prepackaged" mop&glo called "Toyoguard" put on Monroney (yes, that's right) sticker by the distributor
 
wow. I had no idea. That's crazy. Why would anyone buy a Toyota in that region?n
#47273 of 47834
Re: Paying "full boat" [mikefm58] by verdugo
Nov 08, 2009 (8:17 pm)
Reply

Replying to: mikefm58 (Nov 08, 2009 6:11 pm)

MIke,
 
I might not have gotten the exact words he used, but the approach I listed is the same you listed.

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