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Smart Shopper Stories from the Sales Frontlines
48056 messages, Last post on Dec 04, 2009 at 6:16 AM
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Replying to: driver100 (Nov 07, 2009 6:59 pm) If you were pricing your car for sale and someone called on your ad and offered that price would you take it or go down some? And Isell - Your point is a good one. My wife and I sell things half a dozen time a year on Craigs list - old TVs, Microwave, etc..no mater what we think it is worth $20 or $500 we work in the haggle factor...and you know what, most people don't haggle! I never understood the whole point view that a price or offer is "insulting" etc...if an offer does not work for you don't accept it? right?
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Replying to: driver100 (Nov 07, 2009 6:59 pm) and then: I am very polite in these situations Doesn't sound like it.... The first price should be the one on the car, either a special tag price or the MSRP. Once it's determined the car is exactly what you want, you sit down and negotiate. Nothing at all insulting about that, to either the buyer or seller.
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Replying to: driver100 (Nov 07, 2009 6:59 pm) People around here know they can get a better deal than MSRP. So make the offer or begin negotiations or ask about discounts. But get offended??? 
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Replying to: driver100 (Nov 07, 2009 6:51 pm) I went to another dealer and he was a straight shooter, gave me exactly the same price right up front with no hassle. I trusted him and liked him....and bought from him, after he reduced it just a bit more. I don't get it. If you got a bad vibe from the salesman, why spend time haggling? Why not just move on? Your time has a price too. 
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Replying to: lrguy44 (Nov 07, 2009 7:15 pm) I buy books from suppliers all the time. I just came back from a trade show in Chicago and I bought over 200,000 books in 3 days. Dealers have the list price marked on the book. That is the price bookstores pay. Since i buy in quantity - we caqn either start at that point and haggle all day, or suppliers can see thsat I know the list price, and I am not going to pay list price if a book store is going to order 5 copies, and I am going to order 500 copies, so I would be insulted being asked to pay list price. I don't have the time to play games and there are other suppliers who give me great prices right from the start, sometimes close to half the list price. Ihate haggling. That's why I don't like to go to Bahamas or something. I know it is the way they do business. In China street vendors are insulted if youdon't haggle. Dealers off knock off Rolex's for $10 but if you work on them you can get them down to $3...but you have to walk away and act like you don't care. I would rather pay $5, the $2 won't change my life much but it might feed a family of 4 over there.
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Replying to: murphydog (Nov 07, 2009 8:20 pm) You are selling your own used car. You have done your homework and you figure it ought to be worth around 7000.00 although you have seen similar cars advertised for quite a but more. Knowing how people like to haggle, you price it at 8500.00 knowing you'll take 6500-7500 if you have to. First day the ad runs someone comes to see it. The walk around it once and say.." It looks good, I'll take it" They then whip out 8500.00. Would you stutter and stammer and say..." Uh, don't you want to make an offer?" I doubt i would price it at $8500 if I would be satisfied getting $7000. I would probably price it at $7800 because I don't want to spend months trying to sell it. If someone said, they will buy it for $7800 yes, I would sell it for that. I guess in my mind I would be thinking well, if someone is so foolish they want to pay full price, why should I argue. On the other hand, he might love the car, not want to lose it, and figure what's $800 extra for a great car I will be driving for 5 years. But, I guess, you are really saying, no harm in asking, just in case someone will come in and pay full retail. I say, for the few people who will actually do that, I think it would be better to start closer to the real price......right from the start you will win a prospective buyer over with your honesty, and you are willing to show you are on his side.
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Replying to: jwilliams2 (Nov 07, 2009 8:57 pm) There's a difference between pointing out the MSRP, and then getting real, and negotiations should start pretty quickly from there AND a salesman telling me the MSRP is the price and seeing how I react. I think I am being insulted. As I said, I went to the 2nd Mustang salesman and he gave me the exact same price as the 1st, with no haggling. Who, am I going to trust and want to work with?
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Replying to: tallman1 (Nov 07, 2009 11:21 pm) I think offended is too strong...I do feel my intelligence is being insulted. I'll buy from the guy who is straightforward and comes up with a real price quickly and easily. I want a car, I know about how much they can come down, I know what I am willing to pay, I don't have the time or energy to waste haggling. I have been to the 2 types of dealerships, and I will take the straight shooter deal any time. I told this story before. Wanted a new 1995 Jeep Cherokee. Took a test drive. Salesman gave me a price of $315 a month for a lease. I called back next day and said for $300 even I will buy it. He said no, that was his best price. I called the Auto Club and they sent me to their best price dealer. You don't tell him what the 1st price was. He came up with $285 a month and the buy back was $1800 less. No fuss, no muss. On 30 months that makes a big difference. I went back to buy a newer Jeep 30 months later. They allowed me to continue the lease for 2 years at $200 a month...again easy and no hassle. When that lease was up I took him an ad from the newspaper...it was a competing dealer. The ad had a great price which I thought was a come-on ad, and I asked if he could match it. He said, I can do better than that, and he was about $300 lower than the lost leader ad. I always knew I could walk into that delership, talk to my salesman, and have every confidence I would get a fair price.
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Replying to: verdugo (Nov 07, 2009 11:23 pm) It was only my 2nd new car I had ev er bought. I fought and clubbed and got the price down to what I hoped to pay, but by then the trust had gone. I left and said I would think it over. I went to the 2nd dealer and he let me take the car for a long test drive, and when we got back he quoted the price that the other dealer gave me after squabbling for an hour. I bought the car from him, I liked the fact he was low key, gave a good price up front, what more could I ask for?
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Replying to: lrguy44 (Nov 07, 2009 3:45 pm) I'm probably a bit different. I don't walk into a dealership (unless it's to help someone else) unless I'm certain the vehicle is on my short list, and that there's a reasonable expectation that I'll like it. That comes from doing a little bit of homework on my own end....reading trade rag reviews, going to car shows, doing off hour walk arounds, etc. Still, I would be happy without all the histrionics that goes with making an offer. Yes or no proposition when I make my offer. I announce I'm buying if they accept it. If not, I'll move on, no hard feelings. Invariably, even though I make it clear that my offer is firm, the bump ensues....and the grind is invited, by the dealership. There are a couple of dealerships I know of around me that I've done business with, who understand I'm a buyer, and how I come up with my offer. Those are quick and easy deals. I leave with a car and a deal I'm happy with. Takes maybe 5-10 minutes. Then, there are others, no matter how many times you tell them your offer is firm, they still want to grind me....for $500, $250, $100, even $50 more. If they do that, I'm pretty certain I'm not going to be very happy (and won't buy from them.....let alone give a good CSI). As far as buying or selling used, if the buyer (or me, as a seller) says the price is firm, I take their word for it. I'm not going to try to negotiate. Either I like the vehicle and the price is fair, or it isn't. If I'm the seller, and the buyer starts to nit pic my wares, I'll tell them "this car isn't for you". Bottom line, there's no sense in trying to strike a deal on any vehicle if you don't like it. Maybe I'd never be successful as a car sales professional since I would probably cut loose too many potential customers for downgrading my product in the hopes that it will get a lower price. You don't like it? Well, we can both move on. I'll still stick to my "firm offer" approach. Accept it, or decline it, no hard feelings. Just don't try to lure me into the "bump and grind" routine. I don't respond well to that. |
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