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Stories from the Sales Frontlines

47914 messages, Last post on Nov 27, 2009 at 11:16 AM
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Replying to: driver100 (Nov 07, 2009 6:59 pm) When you are asked for a price (not a quote but a price) on a quantity of books do you give your drop dead low figure or the list price to be negotiated with a RFQ?
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Replying to: explorerx4 (Nov 07, 2009 2:11 pm) aren't you in/near pittsburgh? that's a generous offer. First off I was wrong, Son # 2 has a 2000 Explorer not a 2002. However, since you were slow to take up the offer for help with your brakes, he won’t be able to take you this weekend. Something just popped up. He and his wife drop off their two kids so they can go out for dinner then to a movie. They return to pick up their brats and he says, “what are you doing tomorrow”? Right off, I know I’m about to be doing something tomorrow. He has just over 128K on the Explorer and on the way to our house, after their night out, his alternator light comes on. Sorry, jmonroe
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Replying to: driver100 (Nov 07, 2009 6:59 pm) If you were pricing your car for sale and someone called on your ad and offered that price would you take it or go down some? And Isell - Your point is a good one. My wife and I sell things half a dozen time a year on Craigs list - old TVs, Microwave, etc..no mater what we think it is worth $20 or $500 we work in the haggle factor...and you know what, most people don't haggle! I never understood the whole point view that a price or offer is "insulting" etc...if an offer does not work for you don't accept it? right?
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Replying to: driver100 (Nov 07, 2009 6:59 pm) and then: I am very polite in these situations Doesn't sound like it.... The first price should be the one on the car, either a special tag price or the MSRP. Once it's determined the car is exactly what you want, you sit down and negotiate. Nothing at all insulting about that, to either the buyer or seller.
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Replying to: driver100 (Nov 07, 2009 6:59 pm) People around here know they can get a better deal than MSRP. So make the offer or begin negotiations or ask about discounts. But get offended???
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Replying to: driver100 (Nov 07, 2009 6:51 pm) I went to another dealer and he was a straight shooter, gave me exactly the same price right up front with no hassle. I trusted him and liked him....and bought from him, after he reduced it just a bit more. I don't get it. If you got a bad vibe from the salesman, why spend time haggling? Why not just move on? Your time has a price too.
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Replying to: lrguy44 (Nov 07, 2009 7:15 pm) I buy books from suppliers all the time. I just came back from a trade show in Chicago and I bought over 200,000 books in 3 days. Dealers have the list price marked on the book. That is the price bookstores pay. Since i buy in quantity - we caqn either start at that point and haggle all day, or suppliers can see thsat I know the list price, and I am not going to pay list price if a book store is going to order 5 copies, and I am going to order 500 copies, so I would be insulted being asked to pay list price. I don't have the time to play games and there are other suppliers who give me great prices right from the start, sometimes close to half the list price. Ihate haggling. That's why I don't like to go to Bahamas or something. I know it is the way they do business. In China street vendors are insulted if youdon't haggle. Dealers off knock off Rolex's for $10 but if you work on them you can get them down to $3...but you have to walk away and act like you don't care. I would rather pay $5, the $2 won't change my life much but it might feed a family of 4 over there.
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Replying to: murphydog (Nov 07, 2009 8:20 pm) You are selling your own used car. You have done your homework and you figure it ought to be worth around 7000.00 although you have seen similar cars advertised for quite a but more. Knowing how people like to haggle, you price it at 8500.00 knowing you'll take 6500-7500 if you have to. First day the ad runs someone comes to see it. The walk around it once and say.." It looks good, I'll take it" They then whip out 8500.00. Would you stutter and stammer and say..." Uh, don't you want to make an offer?" I doubt i would price it at $8500 if I would be satisfied getting $7000. I would probably price it at $7800 because I don't want to spend months trying to sell it. If someone said, they will buy it for $7800 yes, I would sell it for that. I guess in my mind I would be thinking well, if someone is so foolish they want to pay full price, why should I argue. On the other hand, he might love the car, not want to lose it, and figure what's $800 extra for a great car I will be driving for 5 years. But, I guess, you are really saying, no harm in asking, just in case someone will come in and pay full retail. I say, for the few people who will actually do that, I think it would be better to start closer to the real price......right from the start you will win a prospective buyer over with your honesty, and you are willing to show you are on his side.
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Replying to: jwilliams2 (Nov 07, 2009 8:57 pm) There's a difference between pointing out the MSRP, and then getting real, and negotiations should start pretty quickly from there AND a salesman telling me the MSRP is the price and seeing how I react. I think I am being insulted. As I said, I went to the 2nd Mustang salesman and he gave me the exact same price as the 1st, with no haggling. Who, am I going to trust and want to work with?
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Replying to: tallman1 (Nov 07, 2009 11:21 pm) I think offended is too strong...I do feel my intelligence is being insulted. I'll buy from the guy who is straightforward and comes up with a real price quickly and easily. I want a car, I know about how much they can come down, I know what I am willing to pay, I don't have the time or energy to waste haggling. I have been to the 2 types of dealerships, and I will take the straight shooter deal any time. I told this story before. Wanted a new 1995 Jeep Cherokee. Took a test drive. Salesman gave me a price of $315 a month for a lease. I called back next day and said for $300 even I will buy it. He said no, that was his best price. I called the Auto Club and they sent me to their best price dealer. You don't tell him what the 1st price was. He came up with $285 a month and the buy back was $1800 less. No fuss, no muss. On 30 months that makes a big difference. I went back to buy a newer Jeep 30 months later. They allowed me to continue the lease for 2 years at $200 a month...again easy and no hassle. When that lease was up I took him an ad from the newspaper...it was a competing dealer. The ad had a great price which I thought was a come-on ad, and I asked if he could match it. He said, I can do better than that, and he was about $300 lower than the lost leader ad. I always knew I could walk into that delership, talk to my salesman, and have every confidence I would get a fair price.
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