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Stories from the Sales Frontlines

48101 messages,  Last post on Dec 06, 2009 at 8:43 PM

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What is this discussion about? Car Buying


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#47176 of 48101
Re: Paying "full boat" [jmonroe] by jimbres
Nov 06, 2009 (8:10 pm)
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Replying to: jmonroe (Nov 06, 2009 7:05 pm)

Sorry. I thought that your misuse of "site" in 2 consecutive posts was a Pittsburgh joke, & I wanted you to know that I got it.
#47177 of 48101
Re: Paying "full boat" [snakeweasel] by fezo
Nov 06, 2009 (8:14 pm)
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Replying to: snakeweasel (Nov 06, 2009 8:01 pm)

Reporting in from the temporary headquarters in Florida. I managed to weasel the laptop from my daughter....
 
93 Explorer - whoa, that is a piece of work. We looked at a 94 new and it was way too much of a truck. Ended up in the Windstall. That was a "well dear, you'll drive it so you pick out the van." I was set to go with a Voyager. At the time the best thing would have been to buy nothing but we were feeling like we had more money than we did. Kind of like going to Florida now.....
 
Have fun. Back in a few days. Cut isell some slack. I've known him in here for better than 10 years. I've seen him worn down by some pretty dumb former posters....
#47178 of 48101
Re: Paying "full boat" [lrguy44] by oldfarmer50
Nov 07, 2009 (4:49 am)
Reply

Replying to: lrguy44 (Nov 06, 2009 4:04 pm)

"...what is the dollar figure on that old van..."
 
Creeping up to $2K. Maybe I was "clubbed" and was too "stupid" to know it.
 
I'm not happy about it either.
#47179 of 48101
Re: Paying "full boat" [oldfarmer50] by graphicguy
Nov 07, 2009 (7:25 am)
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Replying to: oldfarmer50 (Nov 07, 2009 4:49 am)

OK.....gotta quick couple of questions for isellhondas, lrguy, and some of the sales professionals here (all of which I like, BTW and would love to share a beverage with, given the opportunity).
 
We've heard time and again that those who pay "full boat" tend to be the happiest with their purchases. Consequently, they turn in high CSI scores.
 
Now, is it because it was a quick and easy deal? I would think that if they walk into a dealership, state they'll pay MSRP (and maybe a bit extra for the likes of dealer add-ons), the dealership would immediately accept the offer, shake hands and everyone's happy. No back and forth. No grinding, on either side. Just smiles all the way around.
 
OK.....why can't the buyer be just as happy, if he/she walks into the same dealership, makes a skinny offer, declines all the add-ons, and the dealership immediately accepts it? A quick handshake.....deal is struck....smiles all around. No grinding....on either end. That would make me happy. I would, and have given a great CSI if and when that happens.
#47180 of 48101
Re: Paying "full boat" [richard64] by jmonroe
Nov 07, 2009 (7:33 am)
Reply

Replying to: richard64 (Nov 06, 2009 7:22 pm)

He used to be a posting friend of mine. Please tell him that "week end" is one word.
 
What's this bit about talking through someone else's mouth? Cat got your tongue?
 
I thought we were still friends.
 
jmonroe
#47181 of 48101
Re: Paying "full boat" [graphicguy] by lrguy44
Nov 07, 2009 (7:45 am)
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Replying to: graphicguy (Nov 07, 2009 7:25 am)

Two thoughts come to mind. First of all the assumption that a deal has to be a "full boat lay down" deal to be a big gross. Except on hot cars, MSRP is hard to do. But with dealer incentives that do not have to be passed on, back end, and good negotiating the customer can receive a discount and still the dealership makes a good gross. Perceived value makes a happy customer. If the salesman has done his job fulfilling the customers wants and needs, the price becomes less important than the deal. A relationship built between the good sales person and the customer also leads to an extremely satisfied customer.
The quick skinny deal that is not an adversarial deal and is not the guy who will roll the bus on CSI. It is the grinder who will negotiate will an attitude, threaten to buy 2 states over (and out here that is quite a feat in it's own right) and do his nasty best to make you a non profit organization that will always kill you on CSI.
So I guess the definition you guys are talking think is good and bad is a little different in real life.
#47182 of 48101
Re: Anybody miss me? [isellhondas] by explorerx4
Nov 07, 2009 (7:51 am)
Reply

Replying to: isellhondas (Nov 06, 2009 6:40 pm)

not that it is worth it at this point, but a new set of shocks would do wonders for the highway stability.
#47183 of 48101
Re: Anybody miss me? [richard64] by explorerx4
Nov 07, 2009 (7:57 am)
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Replying to: richard64 (Nov 06, 2009 6:49 pm)

i am hoping to not spend money on the next round of maintenance (tires/brakes).
if it isn't driven much, i can stretch out the calendar on those.
just bought and installed a new battery in the 04 escape, replacing the original 6 year old one.
i bought it at the dealer, but resisted the urge to check out the vehicle inventory, although i did browse it online and check the incentives before i went over there.
#47184 of 48101
Re: No insult intended.. [richard64] by isellhondas
Nov 07, 2009 (8:31 am)
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Replying to: richard64 (Nov 06, 2009 7:17 pm)

Well, thank you for that.
 
I'm not a person to cause trouble but when pushed, I'll push back. I don't like blanket statements or mis-information and I don't like to be associated with stores that mistreat their customers. I do try to pull my punches.
 
Truth be known, I would probably get along with all of you.
 
So, where and when do we meet? Las Vegas?
#47185 of 48101
Re: Anybody miss me? [explorerx4] by jmonroe
Nov 07, 2009 (8:55 am)
Reply

Replying to: explorerx4 (Nov 07, 2009 7:57 am)

i am hoping to not spend money on the next round of maintenance (tires/brakes).
 
Son #2 has a 2002 Explorer (I think that's the year) and unless you have a garage do your brakes they're dirt cheap compared to tires for that beast. He's watched me do a brake job on that thing a couple of times now and is just itching to show you how easy a brake job is on an Explorer. So, if you want to save some bucks, I can give you my address and you can stop over (he likes to do his work over here for moral support and to use my tools). He'll have you in and out in no time. It's just that easy.
 
I guess one of the things I dislike so much about buying tires is that I can't do that job myself. No matter how good of a deal I can get on them I still have to rely on a tire store for mounting and balancing them. Then I have to make sure they don't over or under torque the lug nuts
 
jmonroe

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