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Smart Shopper Stories from the Sales Frontlines
48164 messages, Last post on Dec 09, 2009 at 7:02 AM
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Replying to: isellhondas (Nov 06, 2009 6:40 pm) Let's talk grinding for a moment. You know that I always do this. I'm typically a Type A happy person. Still, I will sit in the dealership for five hours working out the deal. I want and expect the dealer to make some profit. After all, he is in business. At the same time, I'm not going to play baby seal. There isn't a car made that is worth MSRP to me. This is just me. I know that there is some mark up, and I don't intend to pay for all of it. Also, I'm not out to hurt the salesman. If he treats me fairly, I will recommend him time and time again. John sold me my convertible last year. He spent three hours with me as I "grinded". I got a great deal and the two of us are good buddies. I have sent him three customers this year. Whether they "grinded" or not is their business. I simply told them that John was a super salesman and that the dealership gave me a good deal. I expect the salesman, the dealer, and the F&I to all grind. I am not offended by it. How can I be? I'm doing it as well. The entire process can be done in a pleasant and professional manner. If I have to walk, I don't stomp my foot in anger. I simply get up, thank them for their time, and leave. So much of the deal hinges on how both parties conduct themselves. When I come west to trade with you, I won't be spending three to five hours at your place. We'll have the deal done before I leave North Carolina. I'll just grind you via email.  Richard |
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Replying to: jmonroe (Nov 06, 2009 7:05 pm) Weekend is one word not two. ducking and running
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Replying to: jmonroe (Nov 06, 2009 7:05 pm) |
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Replying to: snakeweasel (Nov 06, 2009 8:01 pm) 93 Explorer - whoa, that is a piece of work. We looked at a 94 new and it was way too much of a truck. Ended up in the Windstall.  That was a "well dear, you'll drive it so you pick out the van." I was set to go with a Voyager. At the time the best thing would have been to buy nothing but we were feeling like we had more money than we did. Kind of like going to Florida now..... Have fun. Back in a few days. Cut isell some slack. I've known him in here for better than 10 years. I've seen him worn down by some pretty dumb former posters.... 
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Replying to: lrguy44 (Nov 06, 2009 4:04 pm) Creeping up to $2K. Maybe I was "clubbed" and was too "stupid" to know it. I'm not happy about it either. 
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Replying to: oldfarmer50 (Nov 07, 2009 4:49 am) We've heard time and again that those who pay "full boat" tend to be the happiest with their purchases. Consequently, they turn in high CSI scores. Now, is it because it was a quick and easy deal? I would think that if they walk into a dealership, state they'll pay MSRP (and maybe a bit extra for the likes of dealer add-ons), the dealership would immediately accept the offer, shake hands and everyone's happy. No back and forth. No grinding, on either side. Just smiles all the way around. OK.....why can't the buyer be just as happy, if he/she walks into the same dealership, makes a skinny offer, declines all the add-ons, and the dealership immediately accepts it? A quick handshake.....deal is struck....smiles all around. No grinding....on either end. That would make me happy. I would, and have given a great CSI if and when that happens.
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Replying to: richard64 (Nov 06, 2009 7:22 pm) What's this bit about talking through someone else's mouth? Cat got your tongue?  I thought we were still friends.  jmonroe |
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Replying to: graphicguy (Nov 07, 2009 7:25 am) The quick skinny deal that is not an adversarial deal and is not the guy who will roll the bus on CSI. It is the grinder who will negotiate will an attitude, threaten to buy 2 states over (and out here that is quite a feat in it's own right) and do his nasty best to make you a non profit organization that will always kill you on CSI. So I guess the definition you guys are talking think is good and bad is a little different in real life.
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Replying to: isellhondas (Nov 06, 2009 6:40 pm) |
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Replying to: richard64 (Nov 06, 2009 6:49 pm) if it isn't driven much, i can stretch out the calendar on those. just bought and installed a new battery in the 04 escape, replacing the original 6 year old one. i bought it at the dealer, but resisted the urge to check out the vehicle inventory, although i did browse it online and check the incentives before i went over there. 
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