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Stories from the Sales Frontlines

48021 messages,  Last post on Dec 01, 2009 at 8:07 PM

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What is this discussion about? Car Buying


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#44421 of 48021
Re: So what has been going on... [jmonroe] by british_rover
Jul 07, 2009 (8:19 am)
Reply

Replying to: jmonroe (Jul 06, 2009 6:14 pm)

ood to hear from you again. If you tell us what you've been selling maybe a buyer or two will give you the answers you're after.
  
You oughta know there ain't no such thing as a "free lunch". You probably know more than you should already.
  
Stick around,
  
jmonroe

 
Been selling more used cars then new of course but I think that trend is starting to turn around. Prices on used cars are still creeping up and the programs for new cars keep cramming the prices down closer to the used ones.
 
More Volvos then Saabs the past few months and almost no Land Rovers.
 

LRguy44
BR - good to hear from you. I dropped out for awhile but came back. Are you still at the same store? Many things have changed at our place - not all for the better. If you still have my e-mail, let's catch up!

 
Still with the same company Cliff but I moved to our Volvo Saab store one town over. Traffic at the Land Rover store just fell off a cliff and they kept trying to add another salesperson to make three total. That store only needs two salesperson and I think after the last three they hired had left they finally figured that out.
 
Three people can't make money there.
 

deltheking
Hi British Rover ,,Nice to see u back..read quite a lot of your previous posts.
I have a question...Are you originally from Midland,Texas? I think I read that somewhere.
Thanks....

 
Yup originally from Midland, Texas though I haven't lived there in 15ish years. We moved when my dad went active duty again and we moved to Virginia.
 
hey qbrozen what is going on. Still have that G35X?
 
Just crazy prices on new cars right now. I am usually the only flipping people from a new car to a used car as the deals on used cars were just so much better. I have had three people in the last couple of weeks that I flipped the other way. They came in looking for used cars, usually one year old 2008 models, but once I showed them they could buy a new 2009 model for just a couple of thousand more after all the incentives they went with new.
 
What would you rather buy a 2008 S60 for 22,000-23,000 or a 2009 S60 with free maintenance for five years 60,000 miles at about $26,000?
 
Kind of a new brainer really.
#44422 of 48021
Re: So what has been going on... [british_rover] by dino001
Jul 07, 2009 (8:47 am)
Reply

Replying to: british_rover (Jul 07, 2009 8:19 am)

What would you rather buy a 2008 S60 for 22,000-23,000 or a 2009 S60 with free maintenance for five years 60,000 miles at about $26,000?
 
It is kind of false alternative. If a new S60 can be had for 26K (wow - is that a real price? How much cash is in that car? That sounds like S40, not S60 to me), then a used one is not worth $22K. Plain and simple. So - I would say I would go for new, or perhaps I'd rather have a used one for $19K
#44423 of 48021
Re: How about some stories? [richard64] by boomchek
Jul 07, 2009 (9:27 am)
Reply

Replying to: richard64 (Jul 06, 2009 7:04 pm)

You're welcome richard.
 
Thanks for sharing your "house" story. It sounds like something from the movies but I bet it happens on a regular basis. I wouldn't be able to put on this "front" of having a well furnished main floor area of a huge house, only to have the rest of my family sleep in sleeping bags. That's just really really wrong.
 
Basically you're putting on a show for others yet living in discomfort because of it.
 
I don't get people sometimes.
#44424 of 48021
Re: So what has been going on... [british_rover] by boomchek
Jul 07, 2009 (9:30 am)
Reply

Replying to: british_rover (Jul 07, 2009 8:19 am)

BR good to have you back! Hope you're making some decent paychecks!
#44425 of 48021
Re: So what has been going on... [british_rover] by qbrozen
Jul 07, 2009 (11:35 am)
Reply

Replying to: british_rover (Jul 07, 2009 8:19 am)

Still have that G35X?
 
Yup. Been over a year now. Amazing I still have it, huh? ;b
I've been spending alot of time with an '85 300zx I picked up in Feb, so I think that's been keeping the bug away. Although all these deals I've been seeing do tempt me. I'm way too buried in the G35x, though. Just don't email me any great '06 S60R GT buys and I think I'll be OK.
 
Hmmm... seems more like a CCBA board post. Oh well.
#44426 of 48021
Re: So what has been going on... [british_rover] by fezo
Jul 07, 2009 (1:53 pm)
Reply

Replying to: british_rover (Jul 07, 2009 8:19 am)

Hey, BR! Good to see you back. Selling Swedish cars in the northeast. Gotta keep you away. That's stuff I like...
#44427 of 48021
Re: How about some stories? [richard64] by roadburner
Jul 07, 2009 (4:52 pm)
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Replying to: richard64 (Jul 06, 2009 7:04 pm)

There's a gated Mc Mansion community in eastern Louisville that apparently has a lot of homeowners in a similar predicament. One of my realtor friends says that a large percentage of the homes have only two or three rooms that are full furnished.
#44428 of 48021
Re: I didn’t buy it to make a statement !!! [jmonroe] by roadburner
Jul 07, 2009 (5:06 pm)
Reply

Replying to: jmonroe (Jul 06, 2009 5:07 pm)

I've managed to avoid the "Rich BMW Snob" reputation because most everyone at work and in my home town knows that I bought my first BMW(a 1973 Bavaria) back in 1983-before they started to become status symbols. They understand that I buy them because I like them. I've also gone to great lengths to explain how it doesn't cost a fortune to run a 3er or 5er. As a result, one of my friends-a life long street rodder-has purchased a couple of older 3 Series for his wife while his son(a UAW worker at Ford!) bought a 3er for his wife. One of my co-workers just bought a CPO X3. The local garage where I get my Jeep serviced has me on speed-dial for when they have questions about a BMW they are working on. Rather than a snob, I'm the Eccentric BMW Nut...
#44429 of 48021
Re: So what has been going on... [dino001] by british_rover
Jul 07, 2009 (5:41 pm)
Reply

Replying to: dino001 (Jul 07, 2009 8:47 am)

Welcome to the interesting world of a closing model line. Production of the S60 has ended and there will not be a new model for a good while probably at least two years. When a model line is closed down the manufacturer will sometimes come out with a special edition or special model to help sell down the last stock. They will also usually offer much larger incentives on the model which Volvo just did this month along with coming out with a S60 SE.
 
That is how you can buy a S60 for less then you can buy a S40 with less equipment.
 
A S40 with less equipment is going to be in the $28,000 dollar range but a S60 SE will be around 26,000 and a regular S60 will be $27,000 to $28,000. These are all for FWD models an AWD S60 would of course be more.
 
Volvo just came out with these extra incentives and the special priced S60 SEs this month so used car prices our out of sync for right now. They won't line up for a while as the prices being paid for 2008 cars coming off rental fleets and/or one year leases or 2007 models coming off lease are still the same.
 
It will take a while for used car prices to fall and by the time though do the sell down of 2009 S60s will probably be over.
#44430 of 48021
A service/sales story---What do I do?? by deltheking
Jul 07, 2009 (6:46 pm)
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Hi,This is my incident regarding my 02 Dodge Neon.I bought the Neon in 02 with barely 3000 miles on it...Not too bad of a car,but there was a lot of emotional and sentimental attachment as we went to the dealer directly from the airport and drove it off the lot.But a huge gap definitely between the Camry and the Lexus that we now drive. Still as it was the first car we bought in Texas when we moved from upstate NY , we just kept it as a sentimental value and drove it regularly and had all the repairs done. [[which was not minor change]]
 
So one day,,it just hesitated and was having a very very jerky drive and the SES light came on --the car was sputtering..So we took it to the Dodge dealer..The service guy calls me 3 hrs later and gives me a list of these problems---some engine problem,,CV shaft,drive system and fuel system problems-- and the bill was around 3000.I was like confused.I told him that my car had totally different problems than the one he mentioned...He said he will recheck and call me back.
 
He calls me in 30 min and says he is sorry as there was another Red Neon --same year-- with that problem .And he messed up and he would call back ..That was true as I was driving by and saw both the Red Neons.Some coincidence!! He calls me in 2 hrs and says-the Mass airflow sensor is bad and has to be replaced and it would cost 300.I said fine--Go ahead.3 days go by- no response.So I call.He informs that the sensor was ordered and now the car has another problem that came up during the test drive.The cat. converter was bad and so had to be replaced..And it would cost about 1100.I said --Fine,,get it ..He assures me that the problem will now be solved.
 
4 days go by.No response. So I call...He says--The cat. has been replaced but now another problem has come up...I ask him how come he fixes something a new problem comes up..He says it is like a chain reaction...I am quite frustrated now and irritated..And now the engine module -the ECM - is bad and has to be replaced ..The cost around 700...I still said--as long as it fixes it ,,I am fine...He assures me that this will be taken care of. Again 3 days go by..He never called even once till now..So I call again...Now he says the engine is gone--new one costs 5000,,not worth replacing,,Do u want to trade in for a new car??
 
Now I was really angry and went to the dealership.He says the engine is shot...I asked him how come they never found what the problem was and just kept replacing parts...Same stupid chain reaction theory..I tell him I will take the car only if it`s fixed,, and he says it will cost 5k for the engine...I tell him he assured me that 300+1100+700 =2100 would be the final bill.I tell him I am not paying anything unless fixed and he tells me I have to pay 2100 to take home a junked undriveable POS and will give a goodwill discount of 200...
So I have to pay 2k for a useless car and still have no car...He says if not paid --he wont return the car..
 
I said --Fine,,Keep it..I am not taking it back.I went home and applied a salvage title for it and cancelled the insurance..He never called back.The car is still on the dealer`s lot at exactly the same place for the last 6 months...
 
So what happens now?What do I do? The salvage title is still in my name.What course of action do I take now?? Your thoughts and opinion ,folks?
 
Thanks.

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