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Stories from the Sales Frontlines

48100 messages, Last post on Dec 06, 2009 at 7:02 PM
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Replying to: nortsr1 (Jul 02, 2009 6:36 am) |
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Replying to: jwilliams2 (Jul 02, 2009 5:15 am) I assumed that most of the paperwork these days is done electronically, which must cut down the cost. I know a lot was done via Fax on my recent purchase, Still sometimes it must be necessary to send someone to the DMV to pick up plates and such. I've been behind a dealer's runner a few times and it seems they wait until they have all the deals finished for the day and then go register them all at once. There is a sign in my local office that they will not handle any dealer work after 4:00 PM. The civil servants don't want to work past their 4:30 quitting time.
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Replying to: oldfarmer50 (Jul 02, 2009 6:41 am) |
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Replying to: driver100 (Jul 02, 2009 5:30 am) True, but if they outlaw doc fees some clever dealer will just come up with some other BS fee to pump up the gross. You used to see a charge for "dealer prep" which was bull for the most part. People wised up to that so you don't see it any more. Now it's doc fees. Once doc fees are gone it will a fee for "fresh air integration" which will be a charge for opening the windows. I asked my F&I guy why I was being charged a "tire disposal fee" on a brand new car with no trade. He said that the state collects that fee up front had hopes people forget they paid it by the time they replace their tires. That way the state gets to charge you twice. And you think dealers are sneaky.
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Replying to: oldfarmer50 (Jul 02, 2009 6:52 am)
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Replying to: houdini1 (Jul 02, 2009 6:34 am)
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Replying to: lrguy44 (Jul 02, 2009 6:58 am) I recognize the cost of getting a car ready for customer delivery is a valid cost. But it's a cost of doing business, just like the local hardware store has costs for getting boxes of merchandise shipped from their warehouse for a store group and unloaded at the store and unpacked and placed onto the shelves for sale. I expect the dealer to make some profit on a sale. I think being straightforward about how and what is what's at discussion here. Many stores try to make the documentation fee seem like a fee NOT going to them but rather a requirement of the State. |
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>Doc fees are whatever the dealer wants to charge and usually in line with competition within their market. Someone posted this earlier and I'd like to suggest that it should read, "Doc fees are whatever the dealer wants to charge and usually in line with AND the documentation fee for my Saturday transaction doesn't entail all the steps discussed earlier for some. It doesn't cost much for the help to cash a check into the dealer's deposits for the day drop at the bank. It doesn't cost much to bundle the title application with the 15 others sales that day, new and used, and trundle them over to the auditor's title branch (4 miles either direction). The cost of documenting the temp tag that they write on and glue to the car. Furthermore, the discussion in Ohio's ORC (Ohio Revised Code) 1317.07, e.g., is about installment transactions being the reason to allow a document fee because of the work requisite with setting up a loan on the part of the dealership. I wrote a check. No loan hence no document fee. I already emailed my state representative, who if I recall, operated a license branch before he was elected to the statehouse.
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Replying to: houdini1 (Jul 01, 2009 2:45 pm) Well because cars are always negotiated to a purchase price.... Where as a Doc Fee is always the same unless a store raises the doc fee. It comes back to compliance regulations. Once you do one thing or offer one thing to a customer it becomes a business model or a process. So if you charge one person a doc fee you have to charge everyone the same doc fee... |
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Replying to: imidazol97 (Jul 02, 2009 7:16 am) "Doc fees are whatever the dealer wants to charge and usually in line with Well gee, now you are accusing dealers of collusion which is illegal. Wonder why more dealer folks get tired of this forum. I already emailed my state representative Good luck with that. |
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