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Stories from the Sales Frontlines

48020 messages,  Last post on Dec 01, 2009 at 4:05 PM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#44303 of 48020
Re: Babecat's Saga [snakeweasel] by richard64
Jul 01, 2009 (8:05 pm)
Reply

Replying to: snakeweasel (Jul 01, 2009 2:07 pm)

I was referring to a law firm---with experts in most fields. I didn't realize that she went to a single shingle mouth piece.
 
Richard
#44304 of 48020
Re: Dealer bate and switch [jwilliams2] by snakeweasel
Jul 01, 2009 (8:16 pm)
Reply

Replying to: jwilliams2 (Jul 01, 2009 7:57 pm)

Yes, a dealer could be charged with discrimination, if the people they waive the doc fee for are one race, sex, creed, etc, and some minority's are charged.
 
But a valid point was brought up. If they can be charged with discrimination for charging some minorities a doc fee when some of another race, sex or creed are not they could also be charged for discrimination for charging some minorities a higher price for a car than someone of another race, sex or creed.
 
What makes the doc fee different from the sales price?
#44305 of 48020
Re: Dealer bate and switch [kyfdx] by lrguy44
Jul 01, 2009 (8:20 pm)
Reply

Replying to: kyfdx (Jul 01, 2009 7:34 pm)

Law suits have been initiated claiming the dealer did not offer an extended warranty or other F&I products. Hence, now a customer signs a form that proves the dealership offered and they declined. With the fear of class action, if you negotiate away the doc fee it will be deducted from the price of the car and still disclosed on the final paperwork. That is why many dealers have the fee preprinted on the forms. I have to pay it if I buy a car. The GM pays it.
It goes along with the major class action several years ago that accused dealers and banks with charging higher rates to minorities. Rate increase must be only credit related. A dealer today has been sued for about everything you can imagine. That is why compliance is a key word to the industry.
#44306 of 48020
Re: Dealer bate and switch [snakeweasel] by lrguy44
Jul 01, 2009 (8:27 pm)
Reply

Replying to: snakeweasel (Jul 01, 2009 8:16 pm)

My guess is that it is just that, a fee. The car has a MSRP and has traditionally and expectantly been a negotiated item. However, a fee could be considered a discriminatory item if charged to some but not all.
#44307 of 48020
Re: Dealer bate and switch [snakeweasel] by jwilliams2
Jul 01, 2009 (8:35 pm)
Reply

Replying to: snakeweasel (Jul 01, 2009 8:16 pm)

What makes the doc fee different from the sales price?
 
I would guess because its a fee, unlike the car itself, which is merchandise. Some folks (Edmunds readers) do better at negotiating than others. Nothing discriminating about that. But perhaps you're right. Maybe the solution is for everyone to just pay MSRP.
#44308 of 48020
Re: Dealer bate and switch [jwilliams2] by lrguy44
Jul 01, 2009 (8:49 pm)
Reply

Replying to: jwilliams2 (Jul 01, 2009 8:35 pm)

I could live with that - no fee - all cars sold at MSRP. Yup, great solution.
#44309 of 48020
Re: Dealer bate and switch [jwilliams2] by tidester HOST
Jul 01, 2009 (9:04 pm)
Reply

Replying to: jwilliams2 (Jul 01, 2009 7:57 pm)

isn't there a sep[a]rate discussion on documentation fee
 
Here's one: Documentation Fees
 
tidester, host
SUVs and Smart Shopper
#44310 of 48020
Re: Dealer bate and switch [lrguy44] by driver100
Jul 02, 2009 (3:13 am)
Reply

Replying to: lrguy44 (Jul 01, 2009 8:27 pm)

My guess is that it is just that, a fee.
 
Just out of curiosity;
 
1. what would your typical doc fee be?
 
2. Is it the same for every model, a Sentra and a Maxima?
 
3. What do you estimate are the real costs of preparing the paper work?
#44311 of 48020
Re: Dealer bate and switch [jwilliams2] by oldfarmer50
Jul 02, 2009 (3:30 am)
Reply

Replying to: jwilliams2 (Jul 01, 2009 7:57 pm)

"...Perhaps a kind host could steer folks towards it..."
 
And perhaps some kind salesfolks could share a story or two so all us non-biz people don't go broke buying cars so we have stories to tell.
 
It's getting very tiring holding up both the auto industry AND this board.
#44312 of 48020
Re: Dealer bate and switch [driver100] by snakeweasel
Jul 02, 2009 (4:06 am)
Reply

Replying to: driver100 (Jul 02, 2009 3:13 am)

3. What do you estimate are the real costs of preparing the paper work?
 
$10-15 tops.

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