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Stories from the Sales Frontlines

47909 messages,  Last post on Nov 26, 2009 at 9:59 AM

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What is this discussion about? Car Buying


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#44283 of 47909
Re: Dealer bate and switch [kyfdx] by greanpea68
Jul 01, 2009 (1:11 pm)
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Replying to: kyfdx (Jul 01, 2009 3:30 am)

The one thing that makes me cringe, is when they tell you that the state mandates the fee, and they have to charge it.
 
THe correct wording should be it is charged to everyone in order to be "Compliant" You can't charge one person a DOC fee and not another.... make sense... If you do that you open your self up for a law suit and everyone is entitled to their $250 back in a court of law. Once you do perform a way of business you have to perform the same level of business to everyone
 
GP
#44284 of 47909
Re: Dealer bate and switch [lrguy44] by greanpea68
Jul 01, 2009 (1:12 pm)
Reply

Replying to: lrguy44 (Jul 01, 2009 5:09 am)

There have been more doc fee rants here than I have experience
 
ROTFLMAO....... You are so correct LR
 
It is what it is....
 
GP
#44285 of 47909
Re: Dealer bate and switch [oldfarmer50] by greanpea68
Jul 01, 2009 (1:14 pm)
Reply

Replying to: oldfarmer50 (Jul 01, 2009 5:37 am)

If I were a sales person I would hate the doc fee more than the customer does since, if I remember correctly, it takes away from your commission
 
It doesn't affect a sales person commision..... Chances are if you are not going to pay for a DOC fee, you are probably stealing the car anyway. so the sales mans commision will be a mini anyway....LOL
 
GP
#44286 of 47909
Re: Dealer bate and switch [lrguy44] by greanpea68
Jul 01, 2009 (1:17 pm)
Reply

Replying to: lrguy44 (Jul 01, 2009 11:38 am)

but I have inside info. that 100% of the doc fee goes directly to the salesperson who handled the deal as sort of a spiff. !!
  
If that was true I am owed money on thousands of deals. It is dealer profit, not the sales department's or a salesman spiff. If there is a dealer where it is let me know, I would not mind working there.
     

 
OMG.... i missed that post.... now that is funny. I also wish I got the doc fee for every vehicle I sold...... Man us sales guys must be making millions a year
 
GP
#44287 of 47909
Babecat's Saga by richard64
Jul 01, 2009 (1:19 pm)
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Having read Babecat's posts, and the corresponding responses, I do find the entangled and confusing situation interesting. If not valid in nature, it is no less entertaining. Good entertainment is not often easy to find. Though I most certainly sympathize with the plight of the consumer, I am beginning to concur with the opinions of Irguy, GG, and GP. There are a number of loops and caverns scattered throughout the translation that beg for clarification. I note these as follows:
 
1. An attorney who is at a loss to provide advice? I've never met one who would admit to such a lack of legal knowledge. If this is true, I would be on the quest for another law firm.
2. A banking institution at this particular time in our nation's history who doesn't want to uncover what has transpired? The bank has a regular customer who is in dire need of assistance, and a local dealership with whom business needs to be done. It doesn't seem plausible that the bank is displaying a lack of interest.
3. A dealership who, if knowingly made a serious error, is not interested in getting the correct vehicle to the owner? Their reputation is at stake, and their records are in danger of incorrect entries subject to an audit. One would ponder how the owner of the dealership feels about the episode, if he even is aware of the transaction.
4. A poster who gives out tid bits of information as we progress through this saga? While I don't want to judge her too harshly, her occasional comments are vague in clarifying the actual steps in this stream of actions to rectify the problem. It would have been more pleasing to the thought processes if she had told the story in a chronological sequence of events, steps, and actions. The experts here, not including myself, could then have offered better advice and more choices to her.
5. If this is an actual account of a consumer in distress, I would then agree with GG's advice. She needs to cease driving the truck and return it to the dealer immediately. As some may recall, I purchased a vehicle in 2007 which was void of the payoff for the trade on the contract papers. My attorney's first piece of advice was to return the automobile to the dealer immediately. You simply should not drive a vehicle whose ownership is in question.
 
If Babecat is authentic, I wish her well in dealing with this unfortunate experience. If not, we thank you for an entertaining few days.
 
Richard
#44288 of 47909
Re: Dodge Caravan [nvreader] by oldfarmer50
Jul 01, 2009 (1:31 pm)
Reply

Replying to: nvreader (Jul 01, 2009 11:47 am)

"...it now has 85K and I owe aprox 18K..."
 
Ouch! Man, your interest rate must be quite high. I would baby that van and maintain it like it was a Rolls Royce. I bet you can get 125-150K miles out of it before any major problems. Take particular care of the transmission, change the fluid every 30K miles or so (no matter what the manual says).
 
I'd pay extra on that loan If I could. Get out from under that as soon as possible.
 
As to the book value of your car, you would never get anywhere close to KBB excellent as a trade unless you pay MSRP for the new one.
 
Good luck.
#44289 of 47909
Re: Dealer bate and switch [driver100] by explorerx4
Jul 01, 2009 (1:35 pm)
Reply

Replying to: driver100 (Jul 01, 2009 11:30 am)

driver... Happy Canada Day.
it must have been a different car than you remember. a focus has a toggle, for lack of a better description, next to the inside door handle toward the fron of the door.
and there is no place to unlock the car from the outside on the passenger side.
this is pretty common on entry level cars.
#44290 of 47909
Re: Did anyone else get theirs? [roadburner] by snakeweasel
Jul 01, 2009 (1:52 pm)
Reply

Replying to: roadburner (Jul 01, 2009 9:21 am)

Thats a lot of tickets per hour, one would really need to pull over more than one at a time to get that rate.
 
On a slightly related (and more off topic) note, every now and again as I leave work there is s state trooper brining in several boxes, I kid him that its all the tickets he wrote that afternoon.
#44291 of 47909
Re: Dodge Caravan [nvreader] by jmonroe
Jul 01, 2009 (2:00 pm)
Reply

Replying to: nvreader (Jul 01, 2009 1:00 pm)

Don't feel like doing time in the pen.
 
It's not a crime unless you're caught.
 
Oh crap, now I'll be a part of this scheme.
 
Nah, forget what I said. I ain't even in the biz, so you weren't talking to me any how.
 
Yeah, just ride it out.
 
jmonroe
#44292 of 47909
Re: Babecat's Saga [richard64] by snakeweasel
Jul 01, 2009 (2:07 pm)
Reply

Replying to: richard64 (Jul 01, 2009 1:19 pm)

1. An attorney who is at a loss to provide advice? I've never met one who would admit to such a lack of legal knowledge. If this is true, I would be on the quest for another law firm.
 
The thing is that the law is vast and complex. No lawyer is going to be well versed enough in all aspects of law to give enough advice on everything. Would you ask a real estate lawyer advice if you were charged for murder?
 
That being said I do think that there is something fishy about this, why no details? What model of truck? what engine was supposed to be in it? what was given? What did the purchase order state?

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