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Stories from the Sales Frontlines

48101 messages,  Last post on Dec 06, 2009 at 8:43 PM

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#43543 of 48101 Re: Where did everyone go? [boomchek] by madmanmoo May 27, 2009 (2:10 pm)
Replying to: boomchek (May 27, 2009 1:49 pm) We receive phone calls and e-mails from guys in jail every now and again. They want to build up crazy cars and get brochures.   I'll give you a couple of guesses on how I deal with those.
#43544 of 48101 Re: This makes me crazy.... [houdini1] by bolivar May 27, 2009 (2:32 pm)
Replying to: houdini1 (May 27, 2009 11:44 am) To my knowledge, oil never hit $160/barrel. $135/140 was the top. Replies to this message: houdini1 (May 27, 2009 3:56 pm)
#43545 of 48101 Letter from Chevy by bolivar May 27, 2009 (2:40 pm)
Yesterday I received a letter from some Vice President of Chevrolet. I've already mis-placed/trashed it, so I can't quote exactly what it said. Something along the line of Chevy has been here for you for a long time and expects to be around for a longer time.   This is not a letter to Resident, it had my name on it. I bought a Chevy in Oct 2006. Is Chevy sending a letter to everyone that bought a car in the last 3 or so years?   I'll let some of you tell me how many cars Chevy sold in the last 3 years. Multiply this by $.276 per pre-sorted letter mail. When Chevy/GM is losing billions per month, do they really need to add to it with a letter like this? The letter had no impact on my future purchase of a car. It is a total waste to me, and I would think it would just be a junk mail to be tossed to 99.9% of the people that receive it. Replies to this message: mikefm58 (May 27, 2009 4:40 pm)
#43546 of 48101 Re: This makes me crazy.... [houdini1] by 8sparkplugs May 27, 2009 (2:45 pm)
Replying to: houdini1 (May 27, 2009 11:44 am) I seem to spend too much time defending people for whom I have little sympathy. I'm sure you understand that, even though it's a big part of the cost, oil is just one expense in selling fuel. They have the cost of operating the companies- refiners, distributors, and retailers, not to mention per gallon taxes included in the price of fuel.
#43547 of 48101 Re: Where did everyone go? [boomchek] by joel0622 May 27, 2009 (3:04 pm)
Replying to: boomchek (May 27, 2009 1:49 pm) We have no "up" system for phone calls. The receptionist pages sales call line 1 and who ever answers gets it. For awhile all sales calls went to Managers and the closing percentage went way up on phone ups. But the bitch gripe moan ang grown percentage went way up on the sales floor to. I don't know why, all that happened instead of catching sales call you would just catch them as an up when they came in asking for the Manager they talked to.
#43548 of 48101 Re: Where did everyone go? [lrguy44] by oldfarmer50 May 27, 2009 (3:09 pm)
Replying to: lrguy44 (May 27, 2009 12:22 pm) "...every opportunity to turn a looker into a shopper into a buyer is welcome..."   I'm glad you said that. I'd hate to think that the only call I can make to the dealer is to ask where to send the check.   If dealers don't want customers calling up and asking dumb questions they shouldn't run those ads that leave the reader confused.   I was thinking of calling the store with the $12990 PT Cruiser just to see what they say. Now, thanks to Moo, I'm afraid if I do I might be marked for death. Replies to this message: boomchek (May 27, 2009 3:40 pm)
#43549 of 48101 Re: This makes me crazy.... [verdugo] by oldfarmer50 May 27, 2009 (3:14 pm)
Replying to: verdugo (May 27, 2009 12:39 pm) "...gas has to stay high in order for people to switch to smaller, more fuel efficient cars..."   I'm not sure that matters. The end result is that people are getting ripped off.   If you're getting raped it doesn't matter if your attacker is a Republican or a Democrat.
#43550 of 48101 Re: Where did everyone go? [oldfarmer50] by boomchek May 27, 2009 (3:40 pm)
Replying to: oldfarmer50 (May 27, 2009 3:09 pm) Don't feel guilty about calling and inquring about one of their ads.   Yeah, someone is likely to use up their turn on your phone call, but it's their problem not yours. Get the info you want and if the salesperson is friendly enough, you just might bite and get that PT
#43551 of 48101 Re: This makes me crazy.... [bolivar] by houdini1 May 27, 2009 (3:56 pm)
Replying to: bolivar (May 27, 2009 2:32 pm) Don't try to confuse me with facts. I still say we are getting ripped off !!
#43552 of 48101 Re: Letter from Chevy [bolivar] by mikefm58 May 27, 2009 (4:40 pm)
Replying to: bolivar (May 27, 2009 2:40 pm) I'll let some of you tell me how many cars Chevy sold in the last 3 years. Multiply this by $.276 per pre-sorted letter mail. When Chevy/GM is losing billions per month, do they really need to add to it with a letter like this? The letter had no impact on my future purchase of a car. It is a total waste to me, and I would think it would just be a junk mail to be tossed to 99.9% of the people that receive it.   That is pretty incredible. And even if it did get someone to go out and buy a Chevy, how much would they be making? Certainly not enough to justify the cost of all those letters.

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