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Smart Shopper Stories from the Sales Frontlines
48100 messages, Last post on Dec 06, 2009 at 7:02 PM
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Replying to: golic (Apr 30, 2009 4:39 am) 
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Replying to: richard64 (Apr 30, 2009 7:31 am) I agree with what you said too Richard, couldn't have said it better myself, of course you are the language expert so you should be able to say it better (heh heh). But, what I did want to add is even if the Bronco cost $5000 more, and it probably didn't, that is maybe only $1000 a year over the 5 years an average buyer would keep the car (and it will be worth at least $1500 to $2000 more at trade in time)....so the real cost of owning the car you really like and prefer is not that much more. You do have to live within your means, but cutting corners to save some money might not be the best solution in all cases. If you hadn't bought the Buick, and got the Bronco in the first place you would have saved more money, however, you might not have learned a valuable lesson. |
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Replying to: golic (Apr 30, 2009 4:55 am) As for keeping old prosepcts. I do keep many of them but still have to chuck out some dead leads. When you have 10 binders with about 500 SOLDS, and 500 UNSOLDS, you have to at least clean out some unsolds because it takes time to manage those leads too and to shuffle through them once in a while. |
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Replying to: richard64 (Apr 29, 2009 8:07 pm) Now I gotta reassure my customers that they shouldn't worry too much about Chrysler restructuring.  Well, there's always used cars to sell. Maybe we'll get more floor traffic because people might be under the wrong impression that we're going out of business and blowing everything out. 
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Replying to: driver100 (Apr 30, 2009 4:02 am) Depends on the dealerships. Some stores full of "sharks" will trample all over you if they sense you're new in the biz and not know much. But in most stores you will find some helpful people that will show you this and that and help you out a bit. I tend to be the helpful type, in that if we get someone new I'll show them around a bit, and answer any questions. One thing that slaespeople hate the most is when they get skated by a newbie. If you guys haven't heard the term before, when I skate someone it means I stole their customer. It's hard to shake off that reputation, and you'll be hated by the whole sales team if you do it, and have a hard time in general working at that dealership. As for your schools question, most chools have a week long courses. All that they teach you is the hierarchy of a dealership, how to fill out a worksheet, how leasing works, and basics of negotiating and closing, and not much else. You learn way more at a dealership because many places want to teach you how to do things their way.
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Replying to: mikefm58 (Apr 30, 2009 4:16 am) Believe it or not I have run into shoppers who I met 3-4 years ago, at my Honda dealership who were at that time shopping, and who still haven't bought anything yet, who came in to my Chrysler store. Seriously, 3-4 years, can you believe that? I just accpeted in my mind that these people's chance of buying from me within a month are slim to none.
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Replying to: golic (Apr 30, 2009 4:39 am) golic, the cup will probably stay in the good old USA this year, but probably in Boston, not Chicago. More knocks at our poor country!!!!
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Replying to: boomchek (Apr 30, 2009 10:16 am) It is my experience that if you have that attitude you actually benefit...you learn more and become a better salesperson. If you are insecure, you will not learn as much. How many people do you talk to...give them your card, only to find when they come back they talk to the first salesperson they see. Haveing been in sales for so long, I really try to deal with the salesperson I started with, but I don't know if most people would realize that is only fair. |
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Replying to: boomchek (Apr 30, 2009 10:01 am) The one thing that concerned me was that I read today that Chrysler will idle manufacturing during the BK. If the BK gets protracted, not making cars for 60-90 days is really going to put a strain on dealers getting inventory and probably take some down, no?
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Replying to: golic (Apr 30, 2009 10:48 am) It's funny you asked. I lived in Italy for 2 years when I was 9. I used tospeak it fluently. SO selling alfas and Fiats will be like second nature to me  Buon giorno Seniore golic, come stai? Strain on innventory? We have a lot of stuff on the ground, and will probably have to do more dealer trades than ever. This where it's important to have good relations with your competing same make dealer. Cause if you're a jerk, nobody will trade any cars with you. |
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