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Smart Shopper Stories from the Sales Frontlines
47836 messages, Last post on Nov 22, 2009 at 7:50 PM
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Replying to: madmanmoo (Jan 10, 2009 7:31 am) 1. He greets you before your car stops moving, in doing this he shows that he is eager to help you. In the process he gives an elbow to the face of of one of his fellow sales people and trips another. This is just another sign of his eagerness to help and wants to ensure that you are not exposed to one of his less qualified co-workers. 2. His dress: White paten leather shoes, wide white belt, dress slacks, a white shirt, and a tie with cars on it and a hint of the ravviolli sauce from lunch 3 days ago. But most important check out the amount of gold he has on. If he only has a wedding ring and nothing else, run, run away quick, he is obviously a failure at his chosen profession. Now if he has 4 rings, a gold bracelet, and enough gold necklaces to qualify as Mr. T starter kit then you have found your man. 3. Conversation: Make sure he speaks only to you and does not even honor your wifes presence with a hello. But when he does eventually speak to her make sure he calls her, honey and darlin and only ask for her opinion when it comes to color. Every one knows buying a car is mans business and a women should not have to worry her pretty little head about it. Especially when you start talking about the money. 4. Make 110% sure that within 5 minutes of you looking at the first car these words come out of his mouth, "If I could get you a great deal would you buy this car today" This needs to happen before the test drive, actually it is best if it happens before he ever gets a key to open the door. This shows he is eager to get you done quickly, we all know your time is valuable. 5. After the sale: the way you will really know that you have found a winner and have been helped by the best they got is after the sale. When you get home you notice the floor mats are missing and you only got one key so you give him a call. After 3 days he does not return your calls. This shows that he is a great salesperson because he is helping so many customers in the manner he helped you that he does not even have time to call you. But here is the icing on the cake that proves you got the best in the biz. You go to the dealership to get your key and floor mats and when you pull up your professional salesperson greets you and says, "Welcome to Sell and Forget Motors can I help you"? That proves he is so intent on taking care of a new customer he can't even remember you. These are just a few of the things that show you how to get the best. Oops the 80's just called me, they want there stereo type back. |
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Replying to: madmanmoo (Jan 10, 2009 7:31 am) I still think "the jipster method" (pat. pending) is the best. Roll into the dealership. Immediately hit the showroom. Find a nice clean negotiating table. Open your briefcase. Pull out a laptop with multiples of spreadsheets. Set up financial calculator. Pull out your limburger cheese sandwich (onions optional). Pop open a Red Bull. Wait to be approached by several sales people, who are curious about the smell emanating from the desk. Tell all sales people you want the stripper "one only" that they advertised two months ago. Write first pencil on a greasy notepad...."two crushed Pepsi cans and a two month subscription to Reader's Digest". Wait until the "4 square" sheet is pulled out by the sales person. Spill Red Bull on the 4 square. Tell the sales person to take the offer sheet to the tower. When the counter offer comes back, stare blankly at the sales person, eyes beginning to tear up, mention to him/her that Prozac is a wonder drug that the entire population should have a script for. Then (and only then) mention that there might be a Chevy Citation that you may, or may not, use as a trade. Tell the salesperson you're not in the market until 2011. Leave...go to next dealership. Start the process all over, again. Just funnin' with you Jip........ 
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Replying to: madmanmoo (Jan 10, 2009 7:31 am) LOL. That was priceless. Do you think such a person could enjoy his ride or anything else in his life? 
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My friend related this sales story to me...the pros here can comment. My friend Jim was telling me`about his first and only new car he ever bought, a 1976 Chev Nova. He had numerous problems but the last big one was he had a trunkful of water every time it rained. He complained to his salesman, and the salesman put his arm around him and said, "Jimmy, Jimmy Jimmy, so what's the big problem, if you think about it, how often does it rain." Ever since then he has never bought a new car again, only used ones where he says, "I only pay 10 cents on the dollar for them". Moral: Another potential customer lost forever! Same friend said someone put up a message on the bulletin board at work; The Big 3 decided that since no one was buying their crappy cars any more they had to find another way to get your money 
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Replying to: murphydog (Jan 09, 2009 10:12 pm) MB safety equipment
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This advice for the buyer's market is GREAT! I wish I had known all this info before I bought my car (although I will admit attempting to grind off the moo - I agree with 5c and 18 especially, although as the IROC-Z days taught us all, 18 accomplishes 5c. isell - don't forget about texting while making the deal - it shows the dealer how important you are!  joel - gold is definitely important - look how much these companies will pay you for your old gold jewelry gg - jip is going to increase your dues so that he can get the patent paperwork started in the "jipster method" not to be confused with the "jipst method" already in use today Great stuff, everyone! Richard, did you get all this down? If you combine all this advice, you could probably get that dealer near you to give us all GM's (black) just to stop talking to you! |
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Replying to: driver100 (Jan 10, 2009 10:05 am) I must've read that wrong. |
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Replying to: driver100 (Jan 10, 2009 10:05 am)
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Replying to: madmanmoo (Jan 10, 2009 7:31 am) Let me add a few as well. A: When negotiatiing, never do it sitting down in an office. Sitting down means you lose and the saleperson wins. Negotiate by pacing around the showroom and make the salesperson find you and chase you down with a new offer. B: Do not sign anything. Get the Business Office to print out the full contract, and then take it to your family, your quarterback, your mechanic, and your boss for a review. If available, have your lawyer read over it. You can be sure that the dealer slipped something in there to screw you over. C: Do not leave a deposit once a deal is reached. After all your good word will hold the deal and vehicle in place until you decide that there is no better deal anywhere in a 1000 mile radius. D: Your trade in is always worth "top book". Any repairs such as dings, stains, and mechanical issues cost the dealer pennies to fix, so make sure that nothing is deducted from what these cars are "going for" in the local paper or auto trader. E: E overrules D if you have money left owing on your trade in vehicle. In that case it's worth the same as the amount of your loan, no matter what the amount, or "top book" value, whichever amount is greater. F: No matter what the price of any car is, whether it's $20k, $30k, or $50k, the finance payments should always come out to less than $300/month over 60 months with $0 down. If the dealer says otherwise then they're lying. 
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Replying to: boomchek (Jan 10, 2009 11:44 am) For some reason, he's certain that someone is going to believe these are true. Keep them coming guys. These are great additions!
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