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Stories from the Sales Frontlines

47808 messages, Last post on Nov 21, 2009 at 6:06 PM
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Replying to: boomchek (Jan 02, 2009 11:38 am) I'm just guessing but these people may be dealing with a salesman at another store and they're trying to "keep him honest" by soliciting other offers from dealers they have no intention of buying from. I've even done this myself when buying supplies for the farm. My regular go-to guy gives me a price and especially if there's been a bump in the cost I'll ask for a price from a competitor. It's for my peace of mind and I'll always let the other guy know if I'll be sticking with my regular guy. Occasionally, the new person has superior service or price and I'll switch suppliers. To not keep tab on your costs is a sure way to go broke. I guess what I'm saying is perhaps not every squirly request comes from some kid in his parent's basement.
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Replying to: isellhondas (Jan 02, 2009 1:22 pm) ![]()
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Replying to: driver100 (Jan 02, 2009 12:40 pm) It's not foolproof, but it works better than having no set time. And typically when someone does call it means they have done their research, they sorta know what they want. Plus the 2 main reasons for a call is the customer is trying to find out inventory, and shopping for a saleperson over the phone. If the dealer that sandman called had his inventory, and the salesperson would have been friendly, then as he said, chances are he would have put a dip on a unit. People phone in because it's easier and quicker to "get a feel" if a salesperson is good or not (friendly, helpful etc) by a quick 2 minute call, rather than a driving to and spending time at a dealership. I've gotten many deals from folks who called and I was the only dealer in the area who was friendly, and knew my specials etc... To get to my dealership they passed 5 crappy ones who failed to learn current specials, or have basic telephone skills. |
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Replying to: oldfarmer50 (Jan 02, 2009 1:56 pm)
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Replying to: boomchek (Jan 02, 2009 2:05 pm) More than careless, stupid, on so many levels. |
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Replying to: stickguy (Jan 02, 2009 1:20 pm) Only 3 weeks? I saw an ad for a Toyota Sienna CE (base) run for almost 2- 3 months after it was "sold". I was in the market for a CE, the Toyota dealership didn't have any on the lot... supposedly because no one wanted the base model. Ad comes out for the CE, I call first thing in the morning. Salesman doesn't know about it, then comes back and says it was already sold. I see the same ad for the next few months or so. This was back in 04' when the Sienna was a hot minivan. I would guess the dealership sold quite a few of the LE's and XLE's from people calling in about the CE. As it is so often said,"They wouldn't do it if it didn't work." Due to misleading screamer ads, internet inventories not kept up to date, and inaccurate information given over the phone, it's always better to flatfoot a dealership before making any calls or internet inquiries. This is covered in the "Jipst Method" of car buying. Do a google search for more information. |
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Replying to: jipster (Jan 02, 2009 6:56 pm) Richard |
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Replying to: richard64 (Jan 03, 2009 1:12 am)
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Replying to: richard64 (Jan 03, 2009 1:12 am) PS - the $14,990 Camry I asked about last week turned out to be a hoax - big surprise. It's too bad - my uncle would have bought two at that price just because the deal was good. He would have actually paid the dealer $16,500 (they quoted $16,199) for the same car (which, of course, they didn't have, but that didn't stop them from quoting him a price and telling him to come in!) It's too bad some places still want to do business this way - it gives our good sales friends here a bad name to the general public. |
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Replying to: jimbres (Jan 03, 2009 5:13 am) That is a very good point. On the one hand, it is a lot of car for the money and it is like going back to a 1960 or 70 car experience. However, those safety features are absolutely necessary today and stability control is becoming so important it will become mandatory. Richard, I hope you consider jimbres comments.
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