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Smart Shopper Stories from the Sales Frontlines
48021 messages, Last post on Dec 01, 2009 at 8:07 PM
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Replying to: denver_nissan (Sep 20, 2006 10:06 pm) Doesn't nissan have the Murano as their car-based sport-ute? Also, the 350Z convertible might not be "inexpensive" but it's definitely a worthy roadster. |
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I've noticed over the years that sales staffs have become more casual. No ties, but collared shirts and dress pants. That doesn't bother me at all. Sunglasses really don't matter to me, but I do want to look the salesperson in the eye. Stare at them long enough, right in the eye, and they will indeed remove the sunglasses. I don't even need to be addressed as "MR". Just be polite and respectful and we'll get along fine. What does turn me off is sloppily dressed, sometimes bad breath and "smelly" sales people. Trying to take me through all the "sales steps" will also cause me to walk. That said, I usually know what all the features the car possesses before I walk in the door (why else would I be in the dealership if I wasn't interested in the model to begine with?). I don't think many cars today are built poorly, regardless of brand or model. I expect that they'll be more reliable than anything I've owned in the past 10 years, so I don't need to see those statistics, either. Don't make me wait while you get a dealer tag, approval from your boss, etc. Act enthused that I'm your customer and we'll be fine. I may or may not buy a car from any particular salesperson or dealership, but you've got a chance since I walked in the door to begin with. Don't blow it before you even start. |
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Replying to: graphicguy (Sep 21, 2006 5:36 am)
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Replying to: mikefm58 (Sep 21, 2006 10:43 am) |
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Replying to: mikefm58 (Sep 21, 2006 10:43 am) Within last couple years, went to a Lincoln/Mercury dealer with a relative to look at a new model Mercury. The whole showroom stunk from cigar smoke. What a turn-off.
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Replying to: xrunner2 (Sep 23, 2006 12:50 pm) I'm guessing this means that you left. Please don't tell us you still bought there! Ex-smoker, (we're the most intolerant of this than anybody) jmonroe |
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Back in 2004, my Dad was looking to replace his '99 Buick LeSabre (he wrecked), I took him to look at new LeSabre's. As we drove up to the dealership, the salesman was smoking outside and just as we parked and started to walk up to the showroom, he tossed his cig out towards us at the parking lot. WHAT A TURN-OFF!! We went in and he tried to sell us but I just wasn't interested from the start. He smelled so strongly of cigarettes that it made me sick. My parents have owned a ton of GM products but I just couldn't let my Dad do it this time. I scoped out the Mercury Grand Marquis and found it to be $6,500 dollars cheaper than the same equivalent Buick. The Grand Marquis had a few more options so I talked my Dad into it and it has been a wonderful car (2004). Why a salesman would be so obnoxious as to smoke in front of his customers is beyond me. If I had a dealership, there would be NO SMOKING!!! on the property! That's just my opinion...others may disagree. Mark 
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Replying to: mark156 (Sep 23, 2006 9:48 pm)
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Replying to: isellhondas (Sep 24, 2006 8:58 am)
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Replying to: mikefm58 (Sep 24, 2006 10:24 am) IMHO, car showrooms should smell of cars, preferably that nice new car smell. You certainly shouldn't be able to smell people, smoke or food. |
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