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Smart Shopper Stories from the Sales Frontlines
47274 messages, Last post on Nov 08, 2009 at 8:17 PM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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Replying to: isellhondas (Sep 19, 2006 5:30 am)  THanks for the correction, I'll try and be more careful!!
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Replying to: denver_nissan (Sep 18, 2006 5:21 pm) When I was in the car business 7 years ago it sounded a lot like your situation, only instead of 2 weeks, I go about 2 hours. But I'm sure you guys have already dealt with THOSE kinds of dealerships.  Anyway, please don't misunderstand, I'm not saying you're at a bad dealership because the training is shorter, They could be great! I'm sure it's an ongoing program, and sometimes the best way to learn is to get out there and do it. I was just suprised is all. But like I said, it's still a lot better then some other places I know of that shove you onto a line and tell you to yell "Up!" when you see a person or car come on the lot. 
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Replying to: denver_nissan (Sep 18, 2006 5:21 pm) Good luck in starting your new career denver-nissan. I would certainly be interested in a day to day account of some of your experiences, and the information you receive during your training (on selling and negotiation)... if you are so inclined.
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Replying to: jordanrobinson (Sep 19, 2006 7:16 am) Took a "test drive" in a new Pathfinder today. It is a very nice vehicle. I went through some of the sales procedures with one of the salespeople. Am trying to wrap my head around the specs of the product line. "To sleep, perchance to dream..." |
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Replying to: jordanrobinson (Sep 19, 2006 7:16 am)
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One local dealership allows sales staff to wear sunglasses. I seen staff with them perched on top of their head or dandling on a sports cord in the showroom. IMO, that's a major turn off. I would not want to be greeted by anyone with such a casual attitude. IMO, it's not a cardinal sin but a sloppy approach. It's almost as bad as Marlboro breath.
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Replying to: atlvibe (Sep 20, 2006 2:40 pm) I don't react well to the "stuffed shirt" approach of selling, so wearing sunglasses or not wouldn't matter to me. If the salesman isn't comfortable, I'm not going to be comfortable. And if I feel like he's trying to gain some kind of position of authority, I'm going to react poorly to it. That, and there's no sin as great as smelling of cigarette smoke, whether it's your clothes or your breath or what. |
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Replying to: atlvibe (Sep 20, 2006 2:40 pm)
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Replying to: mac24 (Sep 20, 2006 5:44 pm) Yes, but as a customer I'd want to look directly into the salesperson's eyes at some point! And, as a salesperson I'd want to see the customer's eyes as well.  tidester, host |
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At a mile high, wear shades or watch the cataracts form as you look. For every thousand feet of altitude, there is 4% less UV protection. 20% less UV protection here than in Florida. Match that to our 300 days of sunshine a year, and sunglasses are just a way of life. I certainly believe that I will doff them when dealing with a guest at the dealership. Though when I jump in the car for the test drive, on they go again.
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