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Stories from the Sales Frontlines

47273 messages,  Last post on Nov 08, 2009 at 8:17 PM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#36694 of 47273
Re: [alejandrom] by rogeliov
Dec 01, 2008 (1:13 pm)
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Replying to: alejandrom (Dec 01, 2008 9:34 am)

Now don't get me wrong....I like to make money just as much as the next guy. And when these people sign the paperwork they are grown adults making a personal decision.
  
But there was this one customer who I kinda feel bad for.
  
They bought a 2005 Chrysler T+C fully loaded from me for $11,991 plus 3K in negative equity. After they got out of the finance office they owed $25,250 on their loan. They bought everything in the back end including life insurance.
  
Now these people can't get out of their Chrysler for the next 7 years.
  
I probably could have sold this customer and his family (wife bought a car from me, son bought a car from and his sister in law bought a car from me) a couple more cars but they are so buried in the ones they bought that they can't trade them in.
  
We went so far over the top that they can't buy anything else. That is bad business in my opinion.

 
Wow! and you seem proud of this? Mack is rolling in his grave right now.
#36695 of 47273
Re: TV ads [graphicguy] by jipster
Dec 01, 2008 (1:42 pm)
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Replying to: graphicguy (Dec 01, 2008 6:15 am)

driver & gg, may be an omen to buy, but I just got this months issue of Consumer Reports. They rate 3 of the midsize family sedans I'm interested in... the Hyundai Sonata, Malibu, and the Mazda 6.The 4 cyl Sonata rated 6th (tied with Camry) and the Malibu was 10th. The reviews were pretty good. Nice comfort, safty, reliability, roomy interior, good mpg...Malibu handles better. Throw out the 6 as not much of a discount, I'd be looking at the Sonata, Malibu or the Fusion.
 
 I'm in flip-flop mode right now, so not sure what will happen. The new car auto show is in January or Feb, if prices get better with 0% financing, I will be left with no choice... BUY!
#36696 of 47273
Re: [rogeliov] by houdini1
Dec 01, 2008 (1:43 pm)
Reply

Replying to: rogeliov (Dec 01, 2008 1:13 pm)

Now that you mention it, could this be Mack's alter ego just funning us?
#36697 of 47273
Re: [rogeliov] by jipster
Dec 01, 2008 (1:50 pm)
Reply

Replying to: rogeliov (Dec 01, 2008 1:13 pm)

Mack is rolling in his grave right now.
 
Sorry to hear that. Mack was a good guy.
#36698 of 47273
Re: [jipster] by obyone
Dec 01, 2008 (2:43 pm)
Reply

Replying to: jipster (Dec 01, 2008 1:50 pm)

Sorry to hear that. Mack was a good guy.
 
Mack who?
#36699 of 47273
Re: [golic] by british_rover
Dec 01, 2008 (2:53 pm)
Reply

Replying to: golic (Dec 01, 2008 9:40 am)

Hey Golic nice to see you around again.
 
Whats going on guys? Is anyone ready to shoot themselves yet after last month?
#36700 of 47273
Re: [obyone] by jipster
Dec 01, 2008 (2:57 pm)
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Replying to: obyone (Dec 01, 2008 2:43 pm)

Mack who?
 
Mackabee I'm assuming. He's the only guy we ever called Mack.
#36701 of 47273
Re: [british_rover] by golic
Dec 01, 2008 (3:06 pm)
Reply

Replying to: british_rover (Dec 01, 2008 2:53 pm)

Thanks Rover - how are things in LR land? Are the elite still buying cars before Obama's tax hike kicks in?
#36702 of 47273
Re: [golic] by british_rover
Dec 01, 2008 (3:09 pm)
Reply

Replying to: golic (Dec 01, 2008 3:06 pm)

I moved over to our Volvo/Saab franchise back in July and have been happy. It was a timely move since our Land Rover store has always struggled with used cars and the market around here has shifted almost entirely to used cars.
 
They are still moving units at Rover but at a much slower pace and almost non-existent margins. Our pay plan over there was set up to take advantage of large gross margins and not too much volume so trying to make money with no gross margin and even less volume was too tough.
#36703 of 47273
Re: [golic] by fezo
Dec 01, 2008 (3:09 pm)
Reply

Replying to: golic (Dec 01, 2008 3:06 pm)

Is anyone ready to shoot themselves yet after last month?
 
No. We're going to shoot you. You know how we worry when we don't hear from you.....

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