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Stories from the Sales Frontlines

47836 messages,  Last post on Nov 22, 2009 at 7:50 PM

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What is this discussion about? Car Buying


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#36676 of 47836
by alejandrom
Dec 01, 2008 (9:23 am)
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but false reports
 
It's not a false report. It's the value of the car in the 90210 zip code. The thing is...it does not say what zip code is being used on the KBB report.
 
So if you print one out using a 90210 zip code the value of the car will be higher then if you printed it our with a local Chicago zip code. Tricks of the trade.
 
They also use a Manhattan zip code to see if the KBB value is higher there then Beverly Hills.
 
Shady huh?
 
And no, I'm not proud of it.
 
It's not my sandbox...I'm just playing in it.
 
I would rather price our cars with a 2K mark-up and sell them without any hassle. We mark-up cars at least 3-4K over what they should be.
 
To give you an example we were asking $17,900 for a 2006 Camry LE with 41,000 miles. I think it's an outrageous price. I could probably pick up a similar car for about $13,900. But we put that $17.900 out there to try and reel in a whale.
#36677 of 47836
Re: [alejandrom] by oldfarmer50
Dec 01, 2008 (9:25 am)
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Replying to: alejandrom (Dec 01, 2008 8:23 am)

"...We overprice our vehicles by 3-4K on every single unit..."
 
That is also what most of the dealers in my area do. They usually price 2K over KBB retail and as much as 3K over Edmunds TMV.
 
I can see why no one touches them. What I don't understand is that "home run" mentality. Do you sell enough at that inflated price to make up for the heavy discounts you have to give later? I just can't believe that there are that many people with "hot pants" who run out and buy a car without any research.
 
As to your comment about old farts just out to annoy everyone, be careful, they're the only people with any money left.
#36678 of 47836
Re: [oldfarmer50] by richard64
Dec 01, 2008 (9:33 am)
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Replying to: oldfarmer50 (Dec 01, 2008 9:25 am)

"As to your comment about old farts just out to annoy everyone, be careful, they're the only people with any money left."
 
And they post on this site.
 
Richard
#36679 of 47836
by alejandrom
Dec 01, 2008 (9:34 am)
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Now don't get me wrong....I like to make money just as much as the next guy. And when these people sign the paperwork they are grown adults making a personal decision.
 
But there was this one customer who I kinda feel bad for.
 
They bought a 2005 Chrysler T+C fully loaded from me for $11,991 plus 3K in negative equity. After they got out of the finance office they owed $25,250 on their loan. They bought everything in the back end including life insurance.
 
Now these people can't get out of their Chrysler for the next 7 years.
 
I probably could have sold this customer and his family (wife bought a car from me, son bought a car from and his sister in law bought a car from me) a couple more cars but they are so buried in the ones they bought that they can't trade them in.
 
We went so far over the top that they can't buy anything else. That is bad business in my opinion.
#36680 of 47836
Re: [oldfarmer50] by golic
Dec 01, 2008 (9:40 am)
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Replying to: oldfarmer50 (Dec 01, 2008 9:25 am)

I just can't believe that there are that many people with "hot pants" who run out and buy a car without any research.
 
How does this surprise you? Most people have no idea who the current vice president is? You also forget, there is a "large" segment of people who are payment buyers. They couldn't tell you the cost of the car or the interest rate - all they know is they bought that car for $275 per month (and probably 72 months - but they don't realize that). I don't blame anyone for this....it's just how people are.
#36681 of 47836
Re: [traindriver] by au1994
Dec 01, 2008 (9:41 am)
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Replying to: traindriver (Nov 27, 2006 2:37 am)

Funny post. And very familiar to me. I stopped by the local GMC dealer on my way home Wednesday. I was in the market for a smaller truck to replace my full sized Ram and they had a 4dr Canyon I was interested in. Did the test drive, liked the truck, but told my salesman that I did not have time for them to appraise the Dodge that day as I had to get home and prep some things for T-Giving dinner the next day, plus the "boss" was not with me. The salesman was an older guy and knew his product and was very low pressure. When I dropped the line about needing to bring back my wife, he just smiled and said " I understand".
 
Flash forward to Friday, we show up I find my salesman and we swap keys. Take another test drive while the Dodge is appraised and that is waiting on us when we get back. After a few questions, his assistant is back with an offer (my guy was in the middle of another deal when we showed). I bumped them by a grand on the trade and 200 on the already red tagged price of the GMC and boom! We have a deal.
 
Arrived at the dealer at 11:30 and was eating a burger at the McDonalds up the road from the dealership by 1, with a new truck in the parking lot.
 
See! It can be done quickly and painlessly if both sides are eager and prepared and lay off the gamesmanship.
 
BTW...My guy had a really good day. In addition to mine, he moved a used Yukon appeared to be close to closing a couple on a Vibe.
#36682 of 47836
Re: [driver100] by chikoo
Dec 01, 2008 (10:24 am)
Reply

Replying to: driver100 (Dec 01, 2008 5:16 am)

> I think some people enjoy being abused and actually like being treated like crap, so you might have something there Rogey.
 
O yea' Baby....
 
bring out the whip and handcuffs
#36683 of 47836
Re: TV ads [driver100] by chikoo
Dec 01, 2008 (10:25 am)
Reply

Replying to: driver100 (Dec 01, 2008 5:19 am)

>Was watching NBC evening news Sunday and just before there was an ad for GM Impalas at employee cost less $3000. You could get a new Impala regular $23,000 for $14,000!!!!!!!
 
maybe there was a fine print?
 
* after $3000 down or trade-in value
#36684 of 47836
Re: [alejandrom] by mikefm58
Dec 01, 2008 (10:31 am)
Reply

Replying to: alejandrom (Dec 01, 2008 8:23 am)

We even print out these corny Kelly Blue Books from the 90210 area code to present a false market price that is more in line with what we want to get for the car.
 
Does your advertised price specifically state this is from the 90210 zip code, either in the big or fine print? If so, then I see nothing wrong with it.
 
But if it doesn't then that is clearly wrong and you have confirmed to us that some dealers still have a long way to go until some of us here will view them as "respectable businesses".
 
And I'm being nice. If I really said what I thought, the post would get deleted by our gracious hosts and I may get kicked out of here.

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